Samsung MS23K3513 series, User Manual

Page: 220 / 224

24 English
Tr
ouble
shoo
ting and inf
ormation c
ode
Troubleshooting and information code
Problem Cause Action
Turntable
While turning, the
turntable comes
out of place or
stops turning. There is no roller ring,
or the roller ring is not
properly in place. Install the roller ring and then
try again.
The turn table
drags while
turning. The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave. Adjust the amount of food and
do not use containers that are
too large.
The turn table
rattles while
turning and is
noisy. Food residue is stuck to
the bottom of the oven. Remove any food residue
stuck to the bottom of the
oven.
Information code
Information code CAUSE Action
C-d0
Control buttons
are pressed over
10 seconds.
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off the
microwave oven over 30 seconds
and try setting again. If it appears
again, call your local SAMSUNG
Customer Care Centre.
NOTE
If the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.
MS23K3513AS_OL_DE68-04431M-02_BG+HR+MK+RO+SQ+SR+SL+EN.indb 24 5/21/2018 4:38:17 PM