9.8
<Troubleshooting>
Toner cartridge-related messages
Message
Meaning
Suggested solutions
Install Toner
A toner cartridge is not installed.
Install a toner cartridge.
Invalid Toner
The toner cartridge you have
installed is not for your printer.
Install a Samsung-genuine toner cartridge, designed for your printer.
Toner Low
Small amount of toner is left in the
cartridge. The estimated cartridge
life
a
of toner is close.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/OEC 19752.
The number of pages may be affected by operating environment, printing interval, media type, and media size.
Prepare a new cartridge for replacement. You may temporarily increase the printing quality
by redistributing the toner.(See page 8.4.)
NonGenuine Toner
Stop
The toner cartridge installed is not
a genuine cartridge.
You can select either Stop or Continue. If you do not select any, the printer will work as
Stop is selected.
If you select Stop, you cannot print until the genuine cartridge is installed. However, you
can still print any kind of reports.
If you select Continue, you can keep printing but the quality cannot be guaranteed, and the
product support is no longer provided.
If you want to change the selection, turn the printer off and on to have this message appear
again, and then re-select Stop or Continue.
NonGenuine Toner
Replace Toner1
The toner cartridge installed is not
a genuine cartridge.
This message appears when you selected Stop at the NonGenuine Toner prompt.
Install the genuine toner cartridge.
NonGenuine Toner
Replace Toner
The toner cartridge installed is not
a genuine cartridge.
This message appears when you selected Continue at the NonGenuine Toner prompt.
Install the genuine toner cartridge.
Toner Low
Replace Toner
A toner cartridge has almost
reached its estimated cartridge
life.
Replace the toner cartridge for the best print quality when this message appears. Using a
cartridge beyond this stage can result in printing quality issues. (See page 8.5.)
Caution
•Samsung does not recommend using non-genuine Samsung toner cartridge such
as refilled or remanufactured. Samsung cannot guarantee non-genuine Samsung
toner cartridge's quality. Service or repair required as a result of using non-genuine
Samsung toner cartridges will not be covered under the machine warranty.
You can configure not to see the Toner Low Replace Toner message. (See page 8.4.)
Replace Toner
A toner cartridge has almost
reached its estimated cartridge
life.
This message appears when you turned off the Toner Low Replace Toner message. See
page 8.4.
Replace the toner cartridge for the best print quality when this message appears. Using a
cartridge beyond this stage can result in printing quality issues.
Toner Exhausted
Stop
The lifespan of the toner cartridge
is reached.
You can select either Stop or Continue. If you do not select any, the printer will work as
Stop is selected.
If you select Stop, you cannot print until the genuine cartridge is installed.
If you select Continue, you can keep printing but the quality cannot be guaranteed, and the
product support is no longer provided.
If you want to change the selection, turn the printer off and on to have this message appear
again, and then re-select Stop or Continue.
Toner Exhausted
Replace Toner1
A toner cartridge has reached its
estimated cartridge life
a
. The
printer stops printing.
Replace the toner cartridge. (See page 8.5.)
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