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4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
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Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 25).
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Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
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Do not remove paper from the tray while your machine is printing.
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Flex, fan, and straighten paper before loading.
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Do not use creased, damp, or highly curled paper.
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Do not mix paper types in a tray.
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Use only recommended print media (see "Print media specifications" on page 61).
