Printing quality problems
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5. Troubleshooting
Wrinkles or creases
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Ensure that the paper is loaded properly.
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Check the paper type and quality.
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Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
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Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 46).
Solid color or black pages
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The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
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The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 44).
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The machine may require repairing. Contact a service representative.
Condition
Suggested Solutions
A
