English 19
Tr
ouble
shoo
ting and inf
ormation c
ode
Problem
Cause
Action
There is a bad
smell coming
from inside the
microwave oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the microwave
oven to remove the odour
more quickly.
The microwave
oven does not
cook properly.
The microwave oven door
is frequently opened during
cooking.
If you open the door often,
the interior temperature will
be lowered and this may
affect the results of your
cooking.
The microwave oven
controls are not correctly
set.
Correctly set the microwave
oven controls and try again.
The grill or other accessories
are not correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with
flat bottoms.
Information code
Information code
Cause
Action
C-d0
Control buttons
are pressed
over 10
seconds.
Clean the keys and check if there is water
on the surface around key. If it occurs
again, turn off the microwave oven over
30 seconds and try setting again. If it
appears again, call your local SAMSUNG
Customer Care Centre.
NOTE
if the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.
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