18 English
Tr
ouble
shoo
ting and inf
ormation c
ode
Troubleshooting and information code
Problem
Cause
Action
The brightness
inside the
microwave oven
varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes during
cooking are not malfunctions.
This is not an microwave
oven malfunction.
Cooking is
finished, but the
cooling fan is still
running.
To ventilate the microwave
oven, the cooling fan
continues to run for about
3 minutes after cooking is
complete.
This is not an microwave
oven malfunction.
Turntable
While turning,
the turntable
comes out of
place or stops
turning.
There is no roller ring, or the
roller ring is not properly in
place.
Install the roller ring and
then try again.
The turntable
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turntable
rattles while
turning and is
noisy.
Food residue is stuck to the
bottom of the microwave
oven.
Remove any food residue
stuck to the bottom of the
microwave oven.
Problem
Cause
Action
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when you
first use the microwave
oven.
This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements.
Let the microwave oven cool
and then remove the food
from the heating elements.
Food is too close to the grill.
Put the food a suitable
distance away while cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
Microwave oven
The microwave
oven does not
heat.
The door is open.
Close the door and try again.
Smoke comes
out during
preheating.
During initial operation,
smoke may come from the
heating elements when you
first use the microwave
oven.
This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements.
Let the microwave oven cool
and then remove the food
from the heating elements.
There is a
burning or plastic
smell when using
the microwave
oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable
for high temperatures.
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19-Feb-21 10:25:40 AM
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