98 English
Tr
ouble
shoo
ting and inf
ormation c
ode
Troubleshooting and information code
Problem
Cause
Action
Steam
I can hear water
boiling during
Vapour cooking
Water is heated using the
steam heater.
This is not an oven
malfunction.
There is an unusual
sound when I stop
Vapour cooking.
Water is being removed
from inside the steam
heater after Vapour
cooking has finished.
This is not an oven
malfunction.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
•
The model and serial numbers, normally printed on the rear of the oven
•
Your warranty details
•
A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
Information codes
Code
Description
Action
C-20
Temperature sensor is
needed to check.
Press the Stop/Cancle button and
operate again. If it occurs again,
turn off the microwave oven over
30 seconds and try setting again.
If it appears again, call your local
SAMSUNG Customer Care Centre.
C-F1
Only occurs when
EEPROM Read
or Write is not working.
C-21
Temperature sensor
detect higher
temperature than
setting temperature.
Turn off the microwave oven for
cooling the product and then try
setting again.
If it appears again, call your local
SAMSUNG Customer Care Centre.
C-F2
The touch key is
malfunction.
Press Stop to try again.
C-d0
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off
the microwave oven over 30
seconds and try setting again. If
it appears again, call your local
SAMSUNG Customer Care Centre.
NOTE
For any codes not listed above, or if the suggested solution does not solve the
problem, contact your local SAMSUNG Customer Care Centre.
DE68-04729A-01_IB_MW7300B_TL_EN.indd 98
DE68-04729A-01_IB_MW7300B_TL_EN.indd 98
2023-03-30 오후 5:14:33
2023-03-30 오후 5:14:33