70 English
Troubleshooting
Troubleshooting
Problem
Cause
Action
There is a burning or
plastic smell when
using the oven.
Plastic or non heat-
resistant cookware is used.
Use glass cookware
suitable for high
temperatures.
There is a bad smell
coming from inside
the oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
The oven does not
cook properly.
The oven door is
frequently opened during
cooking.
If you open the door often,
the interior temperature
will be lowered and this
may affect the results of
your cooking.
The oven controls are not
correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with
flat bottoms.
Problem
Cause
Action
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when
you first use the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
Oven
The oven does not
heat.
The door is open.
Close the door and try
again.
Smoke comes out
during preheating.
During initial operation,
smoke may come from the
heating elements when
you first use the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
DE68-04351D-01_MW5000H_TL_EN.indd 70
DE68-04351D-01_MW5000H_TL_EN.indd 70
2023-03-30 오후 5:31:28
2023-03-30 오후 5:31:28