English 69
Troubleshooting
Problem
Cause
Action
1.
Water drips.
2.
Steam emits
through a door
crack.
3.
Water remains in
the oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness inside
the oven varies.
Brightness changes
depending on power
output changes according
to function.
Power output changes
during cooking are not
malfunctions. This is not an
oven malfunction.
Cooking is finished,
but the cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring and
then try again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Problem
Cause
Action
The interior light is
dim or does not turn
on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and reopen
the door or press the
STOP/ECO
button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over
the food, press the
START/+30s
button again
to restart operation.
The oven is not level. The oven is installed on an
uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power socket
is not properly grounded.
Make sure the power and
power socket are properly
grounded.
DE68-04351D-01_MW5000H_TL_EN.indd 69
DE68-04351D-01_MW5000H_TL_EN.indd 69
2023-03-30 오후 5:31:28
2023-03-30 오후 5:31:28