Samsung DM32D-S User Manual Download Page 174 | Manualshive

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Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service
Center, test your product as follows. If
the problem persists, contact Samsung
Customer Service Center.

Testing the Product

Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1

Power off both the PC and product.

2

Disconnect all the cables from the product.

3

Power on the product.

4

If

No Signal

is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode

will briefly be displayed if a mode that exceeds a supported resolution is selected

(refer to Supported Resolutions).

If the screen remains blank, check the PC
system, video controller and cable.

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Summary of Contents for DM32D-S

Page 1: ...SPLAY User Manual The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance DM32D S DM40D S DM48D S DM55D S ...

Page 2: ...ately Changing the Input source Using MDC MDC Program Installation Uninstallation Connecting to MDC Setup Setup Home feature Player Schedule Template Clone Product ID Settings Video Wall Network Status Picture Mode On Off Timer Ticker More settings URL Launcher Screen Adjustment Picture Mode Backlight Contrast Brightness Sharpness Color Tint G R Color Temperature White Balance Gamma Calibrated Val...

Page 3: ...n Mirroring Device Name System Setup Touch Control Time Auto Source Switching Power Control Eco Solution Temperature Control Device Manager Play via Change PIN General Reset System Support Software Update Contact Samsung Go to Home Reset All Playing photos videos and music Media Play Features provided in the media content list page Available buttons and features during photo playback Available but...

Page 4: ...nts Before Contacting Samsung Customer Service Center Q A Specifications General PowerSaver Preset Timing Modes Appendix Responsibility for the Pay Service Cost to Customers Optimum Picture Quality and Afterimage Burn in Prevention License Terminology ...

Page 5: ...e copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner ...

Page 6: ...ol are prohibited Instructions marked by this symbol must be followed Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when cleaning The following images are for reference only Real life situations may differ from what is shown in the images 1 Power off the product and computer 2 Disconnect the power cord from the product...

Page 7: ...ingle power socket Overheated power sockets may cause a fire Do not touch the power plug with wet hands Otherwise an electric shock may result Insert the power plug all the way in so it is not loose An unsecure connection may cause a fire Connect the power plug to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do not bend or pull the power cord with fo...

Page 8: ...e plug when disconnecting the power cord from the power socket An electric shock or fire may result Installation Warning DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES A fire may result Have a technician install the wall mount hanger Installation by an unqualified person can result in an injury Only use approved cabinets Do n...

Page 9: ...uct may fall and become damaged and or cause an injury Using the product in an area with excess vibration may damage the product or cause a fire Do not install the product in a vehicle or a place exposed to dust moisture water drips etc oil or smoke A fire or electric shock may result Do not expose the product to direct sunlight heat or a hot object such as a stove The product lifespan may be redu...

Page 10: ...e to consult Samsung Customer Service Center if you want to install the product at such a place Operation Warning There is a high voltage inside the product Never disassemble repair or modify the product yourself A fire or electric shock may result Contact Samsung Customer Service Center for repairs Before moving the product turn off the power switch and disconnect the power cord antenna cable and...

Page 11: ...ectric shock or fire may result from a damaged cable Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains An increased internal temperature may cause a fire 100 Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matches etc into the pr...

Page 12: ...ed or cause an injury Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not use humidifiers or stoves around the product A fire or electric shock may result Rest your eyes for more than 5 minutes for every 1 hour of product use Eye fatigue will be relieved Do not touch the screen when the product has been turned on for an extended period of time as it ...

Page 13: ... of the internal liquid Use only the specified standardized batteries and do not use a new battery and a used battery at the same time Otherwise the batteries may be damaged or cause fire personal injury or damage due to a leakage of the internal liquid The batteries and rechargeable batteries are not ordinary refuse and must be returned for recycling purposes The customer is responsible for retur...

Page 14: ...not provided with the product To install a stand you can purchase one separately Checking the Components Components Components may differ in different locations Quick setup guide Warranty card Not available in some locations Power cord Batteries Not available in some locations Remote Control D SUB cable RS232C IN adapter COVER JACK Wall mount Kit Screw M3L8 1EA M4L8 4EA Preparations ...

Page 15: ... Video cable Stereo cable Component cable RCA stereo cable RCA cable AV Component adapter AUDIO adapter RS232C OUT adapter LAN cable Network Box DP DVI cable Used to connect a network box The RS232C adapter can be used to connect to another monitor using the D SUB 9 pin type RS232C cable Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product ...

Page 16: ...menu You can adjust the volume by moving the panel key left or right when the control menu is not displayed Remote sensor Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled U...

Page 17: ...press the panel key Menu Display the OSD menu Move the panel key left to select Menu in the control menu The OSD control screen will appear Move the panel key right to select the desired menu You can select a sub menu item by moving the panel key up down left or right To change settings select the desired menu and press the panel key Home Enter Go to Home mode Move the panel key up to select Home ...

Page 18: ...ble AUDIO OUT Connects to the audio of a source device SD CARD Connect to an SD memory card USB Connect to a USB memory device DVI IN MAGICINFO IN DVI IN Connects to a source device using a DVI cable or HDMI DVI cable MAGICINFO IN To use MagicInfo make sure to connect the DP DVI cable HDMI IN Connects to a source device using an HDMI cable AV IN COMPONENT IN Connects to a source device using the A...

Page 19: ...ound from a PC via an audio cable AUDIO OUT Connects to the audio of a source device SD CARD Connect to an SD memory card USB Connect to a USB memory device DVI IN MAGICINFO IN DVI IN Connects to a source device using a DVI cable or HDMI DVI cable MAGICINFO IN To use MagicInfo make sure to connect the DP DVI cable DP IN Connects to a PC using a DP cable HDMI IN Connects to a source device using an...

Page 20: ...eft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device ...

Page 21: ... MUTE DEL SOURCE CH LIST Power off the product Number buttons Enter the password in the OSD menu Mute the sound Unmuting the sound Press MUTE again or press the volume control VOL button Go to Home Launch Button Change the channel in TV mode Display or hide the onscreen display menu or return to the previous menu Power on the product Press to select additional channels digital being broadcasted by...

Page 22: ...the functions assigned to the color buttons on the remote control Enable or disable lock mode Used in Anynet mode and multimedia mode Quickly select frequently used functions Return to the previous menu It sets safe lock function If multiple products are connected through the Video Wall feature press the SET button and enter a product ID using the number buttons Control the product using the remot...

Page 23: ...icated stereo cable A command sent from the remote control pointed at product 1 will be received by both display products 1 and 2 The appearance may differ depending on the product 1 2 IR OUT IR AMBIENT SENSOR IN Controlling more than one display product using an External ambient sensor sold separately A command sent from the remote control pointed at product 1 to which the External ambient sensor...

Page 24: ...Rotation Contact Samsung Customer Service Center for further details The product can be tilted at a maximum angle of 15 from a perpendicular wall surface To use the product vertically portrait turn it clockwise so that the LED is pointing down A B Figure 1 1 Side view Ventilation Installation on a Perpendicular Wall A Minimum 40 mm B Ambient temperature Under 35 C When installing the product on a ...

Page 25: ...hat the ambient temperature is kept below 35 C Dimensions 1 2 3 4 5 Unit mm inches Model name 1 1 2 2 3 4 3 4 5 DM32D S 721 4 28 4 700 4 27 57 394 8 15 54 420 3 16 55 49 9 1 96 DM40D S 906 6 35 69 887 6 34 94 500 2 19 69 524 7 20 66 49 9 1 96 DM48D S 1075 1 42 33 1056 1 41 58 594 9 23 42 619 4 24 39 49 9 1 96 DM55D S 1230 6 48 45 1211 6 47 7 682 4 26 87 706 9 27 83 49 9 1 96 All drawings are not n...

Page 26: ...prevent theft of the SD memory card or any other USB device install the COVER JACK When using a DVI cable make sure to cut off the side of the COVER JACK first Cut out the Cover Jack according to the DVI cable size before use ...

Page 27: ...ry Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications Screws that are too long may cause damage to the inside of the product For wall mounts that do not comply with the VESA standard screw specifications the length of ...

Page 28: ...ecs A B in millimeters Standard Screw Quantity DM32D S 200 200 7 9 7 9 M8 L14 16 4 DM40D S DM48D S 400 400 15 7 15 7 DM55D S Do not install your Wall Mount Kit while your product is turned on It may result in personal injury due to electric shock ...

Page 29: ... 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal ground 6 Prepare data set 7 Send request 8 Clear to send 9 Ring indicator ...

Page 30: ... P1 P1 P1 P2 P2 Female Rx Tx Gnd 2 3 5 3 2 5 Tx Rx Gnd STEREO PLUG 3 5ø LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Color Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC ...

Page 31: ...45 Direct LAN cable PC to HUB RJ45 RJ45 MDC HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX ...

Page 32: ...Connection Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT Connection 2 RJ45 RJ45 Connection 3 RS232C OUT RJ45 RS232C IN OUT RS232C IN OUT RS232C IN OUT ...

Page 33: ...all mode control 0x5C 0 1 9 Safety Lock 0x5D 0 1 No Command type Command Value range 10 Video Wall On 0x84 0 1 11 Video Wall User Control 0x89 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum adds up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g Power On ID 0 Header Command ID D...

Page 34: ... length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Get Volume Status Header Command ID Data length Checksum 0xAA 0x12 0 Setting the volume Set Volume Header Command ID Data length Data Checksum 0xAA 0x12 1 Volume Volume Volume value code to be set on a ...

Page 35: ...DTV 0x21 HDMI1 0x22 HDMI1_PC 0x23 HDMI2 0x24 HDMI2_PC 0x25 DisplayPort DVI_video HDMI1_PC and HDMI2_PC cannot be used with the Set command They only respond to Get commands This model does not support HDMI1 HDMI1_PC HDMI2 and HDMI2_PC ports MagicInfo is only available with models that contain the MagicInfo function RF TV DTV are only available with models that include a TV Ack Header Command ID Da...

Page 36: ...eader Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x18 Screen Mode Screen Mode A code that sets the product status Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x18 ERR ERR A code showing what error has occurred Screen size control Function The screen size of a product can be changed using a PC Viewing the screen size Get Screen Size Status Heade...

Page 37: ...CMD Val1 Checksum 0xAA 0xFF 3 A 0x3C PIP PIP A code used to turn the PIP mode of a product on or off Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x3C PIP ERR A code showing what error has occurred Auto adjustment control PC and BNC only Function Automatically adjust the PC system screen using a PC Viewing auto adjustment state Get Auto Adjustment Status None Setting...

Page 38: ...Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x5C ERR ERR A code showing what error has occurred Safety Lock Function PC can be used to turn the Safety Lock function on or off on a product This control is available regardless of whether or not the power is turned on Viewing the safety lock state Get Safety Lock Status Header Command ID Data length Checksum 0xAA 0x5D 0 Enabling or disablin...

Page 39: ...nd ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x84 V Wall_ On V Wall_On Same as above Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x84 ERR ERR A code showing what error has occurred Video Wall User Control Function Turn the Video Wall function on or off on the product from your computer Get Video Wall Status Header Command ID Data length Checksum 0xAA ...

Page 40: ... 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N A 8 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N A N A N A 9 0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N A N A N A N A 10 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N A N A N A N A N A 11 0xB1 0xB2 0xB3 0xB4 0xB5 ...

Page 41: ...0 Set Number Data 1 0x01 2 0x02 99 0x63 100 0x64 Ack Header Command ID Data length Ack Nak r CMD Val1 Val2 Checksum 0xAA 0xFF 4 A 0x89 Wall_Div Wall_SNo Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x89 ERR ERR A code showing what error has occurred ...

Page 42: ...y damage the product Connect the sound ports correctly left white and right red Check the types of ports at the back of the product you want to connect Connecting to a PC Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable A PC can be connected to the product in a variety of ways Select a connection method sui...

Page 43: ...INFO IN RGB DVI HDMI AV COMPONENT AUDIO IN Connection Using an HDMI DVI Cable When you connect a PC to the product using an HDMI DVI cable set Edit Name to DVI PC to access video and audio content stored on the PC HDMI IN RGB DVI HDMI AV COMPONENT AUDIO IN ...

Page 44: ... to Off before using the product Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting Bios screen from being displayed when the product is in power saving mode If this is the case make sure to turn on the product first before turning on your PC The DisplayPort interface DP IN on the product and the provided DP cable are designed based on the VESA standard...

Page 45: ...wer cable You can connect a video device to the product using a cable Connecting parts may differ in different products Press the SOURCE button on the remote control to change the source Connection Using the AV Cable AV IN COMPONENT IN RGB DVI HDMI AV COMPONENT AUDIO IN Connection Using the component Cable AV IN COMPONENT IN RGB DVI HDMI AV COMPONENT AUDIO IN ...

Page 46: ... a digital device using an HDMI cable An HDMI cable supports digital video and audio signals and does not require an audio cable To connect the product to a digital device that does not support HDMI output use an HDMI DVI and audio cables The picture may not display normally if at all or the audio may not work if an external device that uses an older version of HDMI mode is connected to the produc...

Page 47: ...nt products AUDIO OUT Connecting the antenna Connecting parts may differ in different products When the product is powered on for the first time basic settings are configured automatically Take extra care to ensure the wires inside the antenna cable are not bent ANT IN ...

Page 48: ...Connecting the LAN Cable Connecting parts may differ in different products RJ45 Use Cat7 STP Type cable for the connection Shielded Twist Pair ...

Page 49: ... version of the operating system or installing software that is not compatible with the operating system provided you will not be able to benefit from technical support and will be charged a fee for a visit from a service technician A product exchange or refund will also not be available MagicInfo Setup Wizard v 1 12 Select Application step 1 MagicInfo Pro LAN WAN based version MagicInfo i Premium...

Page 50: ...erman English French Italian Chinese Traditional Japanese Korean Russian Swedish Turkish Chinese Simplified Portuguese Back B Next N Finish Cancel 5 Select a language The default language is English MagicInfo Setup Wizard v 1 12 Select Screen Type step 4 Landscape Portrait Back B Next N Finish Cancel 6 Select a display mode MagicInfo Setup Wizard v 1 12 Setup Information 1 Application MagicInfo Pr...

Page 51: ...LS Edit Name ENTER E Sometimes the screen will not display properly unless the name of a source device is specified in Edit Name In addition it is best to rename the source device in Edit Name to obtain optimal picture quality The list can include the following source devices Source devices on the list differ depending on the selected source PC Cable STB Satellite STB PVR STB Game Blu ray DVD VCR ...

Page 52: ...7 In the displayed Ready to Install the Program window check the directory path to install the program in and click Install 8 Installation progress will be displayed 9 Click Finish in the displayed InstallShield Wizard Complete window Select Launch MDC Unified and click Finish to run the MDC program immediately 10 The MDC Unified shortcut icon will be created on the desktop after installation The ...

Page 53: ...ecting to MDC Using MDC via RS 232C serial data communications standards An RS 232C serial cable must be connected to the serial ports on the PC and monitor RS232C IN RS232C OUT Monitor 1 Monitor 2 Computer ...

Page 54: ...nd connect the device to the PC Display devices can be connected to each other using a LAN cable Connection using a direct LAN cable Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB RJ45 HUB Monitor 1 Monitor 2 Computer ...

Page 55: ...Connection using a cross LAN cable Multiple products can be connected using the RS232C IN OUT port on the product Monitor 1 Monitor 2 Computer RS232C OUT RJ45 ...

Page 56: ...nguage to start the on screen setup Français Español English Next Close The displayed image may differ depending on the model 1 Selecting a language Press the u or d button and then press the E button Specify the OSD menu language After powering on the product for the first time configure basic settings such as the language channel and time Press the button ...

Page 57: ... If you do not know your network set up information or want to set to it later select Skip You can set up the network connection later using the Network menu Configure your TV Select the source of your live TV signal Connect the antenna cable to your TV No TV display only Antenna Next Previous 4 Configure your TV Select the broadcast signal connected to the product Antenna No TV display only Auto ...

Page 58: ...er Schedule Template Play various contents such as scheduled channels templates or files Clone Product ID Settings Video Wall Network Status Picture Mode On Off Timer Ticker More settings Activation Activation Code Activate Cancel Enter your activation code to activate the product Activation code consist of 7 numbers 8 Enter the provided seven digit Activation Code If you did not receive an Activa...

Page 59: ...ake sure the product is connected to the server Local Channel Play content in internal memory or from external memory Player HOME Player ENTER E Player Play various contents sych as scheduled channels templates or files Clone Product Picture Mode ID Settings On OffTimer VideoWall Ticker Network Status More settings Schedule Template The displayed image may differ depending on the model This featur...

Page 60: ...the time with the server When connecting to the server for the first time the time on the product is set using the GMT time of the region where the server is installed The time on the product can be changed from the server as shown in step 3 Turning the product off and then on again will restore the time setting on the product to the last time that was set from the server For further details on ho...

Page 61: ... the Player menu The No channel message appears if no channel has been registered in Local Channel 2 Local Channel will run Deployed Folders Play a template stored on a connected USB device The Deployed Folders feature appears only when a USB device containing templates is connected My Templates Play a template in My Templates stored in the internal memory of the product Player Device Internal Con...

Page 62: ... All Video Image PDF Flash Office My Templates Sort by Specify the content sort criterion File Name Recently Played Options Menu items in the Player page Option Name Operations Play Seleted Select and play desired content Send Copy content to another storage device Delete Delete desired content Go to Multimedia Play content using the media play feature Settings Configure detailed properties of con...

Page 63: ...e duration for each page in a slideshow This feature is only available for Images PDF Flash and Office files Transition Effect Configure transition effects between pages or scenes in a slideshow or video file None Fade1 Fade2 Blind Spiral Checker Linear Stairs Wipe Random This feature is only available for Images files Content Layout Switch the orientation of playing content to Landscape or Portra...

Page 64: ...Network Channel Local Channel playback CH Number Number assigned to the channel currently playing Only applicable during Network Channel Local Channel playback CH Name Name of the channel currently playing Only applicable during Network Channel Local Channel playback Software Version Displays the software version of a device MAC ID Displays the original identification number of a device Tags Tag s...

Page 65: ...nt playback to configure settings such as Picture Mode and Sound Mode Playlist View a list of content items currently playing Music Set the background music for the content currently playing Picture Mode Customizes the screen settings for the content currently playing Shop Mall Office School Terminal Station Video Wall Calibration Sound Mode Customizes the audio settings for the content currently ...

Page 66: ...ictions More than one sound output cannot be used Playback priority Flash file network BGM local BGM video file in the main frame selected by the user Network BGM Settings can be configured in step 1 when creating a server schedule Local BGM BGM settings can be configured using the tools displayed after the TOOLS button is pressed during Player playback User selected main frame Main frame settings...

Page 67: ...i mkv asf wmv mp4 mov 3gp vro mpg mpeg ts tp trp flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 AC3 LPCM AAC HE AAC WMA DD MPEG MP3 DTS Core G 711 ALaw μ Law MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 ...

Page 68: ...0 frame max GMC 2 or higher is not supported Supports only BD MVC Spec Certain codecs MVC VP8 and MJPEG will not be supported in the following situations playing different file types successively playing LFD files or playing files in portrait mode Audio content with a Bit rate or Frame rate larger than the rate specified in the table above can cause choppy audio during playback Video content will ...

Page 69: ...Functions not supported Animation effect 3D shapes which will be displayed in 2D Header and footer some subitems are not supported Word Art Align A group alignment error may occur Office 2007 SmartArt is not fully supported 97 out of 115 subitems are supported Object insertion Half width characters Letter spacing Charts Vertical text some subitems are not supported Slide notes and handout Compatib...

Page 70: ...ent error may occur 3D shapes which will be displayed in 2D Office 2007 SmartArt is not fully supported 97 out of 115 subitems are supported Charts Half width characters Letter spacing Vertical text some subitems are not supported Slide notes and handout Creation editing playback are only available in Template Supported in Network Channel and Local Channel Compatible document file formats Extensio...

Page 71: ...r not play correctly if there is an error in the content or the container Some USB digital camera devices may not be compatible with the player Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video codecs except MVC VP8 VP6 Below 1280 x 720 60 frame max Above 1280 x 720 30 frame max GMC 2 or higher is not supported Supports only BD MVC Spec Some ...

Page 72: ... video Videos file can be played per client Different content files can be played on the displays of a video wall Two video Videos files cannot be played on a single display of a video wall Available Available Not available ...

Page 73: ...channels Schedule Add Program Schedule your content on CH 2 Schedule your content on CH 3 Available features in the Schedule page The Schedule page provides the following features Type Local Add or edit schedules Network View the network schedule configured on the server Device Display the name of a connected storage device This option only activates if Type is set to Local in Device Options Menu ...

Page 74: ... schedule Change settings for a configured channel schedule such as content the duration and the schedule name 1 Select a channel to edit 2 Select video photo or music content to edit in the channel schedule Deleting content Place the cursor over the desired content and then press the E button to delete it Move to the far right end of the content list Click the button to add content or change the ...

Page 75: ...mplate page Create unique content using templates It is easy to create content Simply change images and text in a template Sort the template list using the following criteria Market Layout Landscape Portrait 1 Select a template from the provided sample templates New town interior design Sustainble evolution unfolods tomorrw s design Background Screen Background Music Select in the editable zone to...

Page 76: ...ground transparency for the message Alignment Select a message alignment mode Scroll Specify the scroll direction speed for the message Hide Element Display or hide a message Selecting Hide does not reset the message settings Reset Reset all settings in Font Options to default settings Inserting content such as videos photos and PDF files picture1 jpg Edit Duration Options Hide Element Show Aspect...

Page 77: ...g It will disappear after 20 seconds 1 Preview the created template using the Preview feature 2 To save the template press the Save button 3 Configure Template Name and Storage Save Duration Template Name Storage 23 59 59 Template1 Internal Save Cancel 4 Press the Save button to finish creating the content ...

Page 78: ...e Clone Product function 2 The No cloning file found on the USB device Copy system settings from this product to the USB storage device message appears When USB contains a duplicate file 1 Connect the USB device to a USB port Run the Clone Product function 2 The Cloning file found Please select an option message appears Run the Clone From USB or Clone to USB function Clone From USB Apply the USB d...

Page 79: ... input cable for input signal reception Range 0 224 Enter the number you want using the number buttons on the remote control PC Connection Cable Select a method to connect to MDC to receive the MDC signal RS232C cable Communicate with MDC via the RS232C stereo cable RJ45 LAN cable Communicate with MDC via the RJ45 cable Device ID Auto Set This feature automatically allots an ID number to a device ...

Page 80: ...to Source Configure videowall features for the screen output from an external device connected to the product MagicInfo Player S Configure videowall features for content saved in the product or content saved on a USB memory or SD card Restrictions Playback may be initially choppy if video files of different resolutions play successively i e 1280x720 content plays after 1920x1080 content or an imag...

Page 81: ...ers assigned to the products that form the videowall To rearrange products use the direction buttons on the remote control to move a product to another desired number Press the E button All Displays Assign screen positions to All displays Then you don t need to set up video wall for individual displays Current Displays Only Assign screen position for this first display Screen Position can be set u...

Page 82: ...Network Status HOME Network Status ENTER E Network Status The displayed image may differ depending on the model Check the current network and Internet connection ...

Page 83: ... train stations Select either Video Image or Text depending on the picture mode Video Wall Suitable for environments where videowall display are used Select either Video Image or Text depending on the picture mode Calibration In this mode the brightness color gamma and uniformity settings customized using the color calibration program Advanced Color Management are applied To apply the Calibration ...

Page 84: ...he input source of your choice Antenna when the Source is set to TV Select Air or Cable Channel when the Source is set to TV Select the desired channel Contents when the Source is set to Internal USB From the USB device or internal memory device select a folder containing content you want to play when the product turns on Content can include music photo or video files This function is available on...

Page 85: ...ment Timer will be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d buttons and click the Save button The period will be added to the list of holidays Start Set the start date of the holiday End Set the end date of the holiday Delete Delete selected items from the ...

Page 86: ...een Time Set the Start Time and End Time to display a Message Font Options Specify the text font and color for the message Position Select an orientation to display a Message Scroll Specify the scroll Direction and Speed for the message Preview Preview configured caption settings More settings HOME More settings ENTER E More settings The displayed image may differ depending on the model The pictur...

Page 87: ...m January 1 2014 Clone Product Picture Mode ID Settings On OffTimer VideoWall Ticker Network Status More settings The displayed image may differ depending on the model For details on how to use the URL Launcher feature contact the dealer the product was purchased from To use the URL Launcher feature set Play via to URL Launcher in System ...

Page 88: ...ffices and schools Select either Video Image or Text depending on the picture mode Terminal Station Suitable for bus terminals and train stations Select either Video Image or Text depending on the picture mode Video Wall Suitable for environments where videowall display are used Select either Video Image or Text depending on the picture mode Calibration In this mode the brightness color gamma and ...

Page 89: ...cture Mode Picture Mode settings Adjustable options Shop Mall Office School Terminal Station Video Wall Video Image Backlight Contrast Brightness Sharpness Color Tint G R Text Backlight Contrast Brightness Sharpness Calibration Backlight When you make changes to Backlight Contrast Brightness Sharpness Color or Tint G R the OSD will be adjusted accordingly You can adjust and store settings for each...

Page 90: ... ColorTemperature 10000K The displayed image may differ depending on the model Adjust the color temperature Red Green Blue Range 2800K 16000K If Color Tone is set to Off Color Temperature is disabled If Picture Mode is set to Calibration Color Temperature is disabled ...

Page 91: ...lor s red green blue brightness Reset Suitable for environments where videowall display are used 10 Point Controls the white balance in 10 point interval by adjusting the red green and blue brightness Off On Level Select interval to adjust Red Adjust the red level Green Adjust the green level Blue Adjust the blue level Reset Suitable for environments where videowall display are used Some external ...

Page 92: ...TER E Picture CalibratedValue The displayed image may differ depending on the model Select whether to apply the brightness color gamma and uniformity settings customized using the color calibration program Advanced Color Management to the Information and Advertisement modes Don t Apply Apply To download the Advanced Color Management program visit www samsung com displaysolutions If Picture Mode is...

Page 93: ...ing on the model Picture Mode Picture Mode settings Adjustable options Shop Mall Office School Video Wall Video Image Dynamic Contrast Black Tone Flesh Tone RGB Only Mode Color Space Text Dynamic Contrast Black Tone Terminal Station Video Image Dynamic Contrast Black Tone Flesh Tone RGB Only Mode Color Space Motion Lighting Text Dynamic Contrast Black Tone If Picture Mode is set to Calibration Adv...

Page 94: ...een depth Off Dark Darker Darkest Flesh Tone Emphasize pink Flesh Tone RGB Only Mode Displays the Red Green and Blue color for making fine adjustments to the hue and saturation Off Red Green Blue Color Space Adjusts the range and variety of colors the color space available to create images Auto Native Custom To adjust Color Red Green Blue and Reset set Color Space to Custom Motion Lighting Reduces...

Page 95: ...ormal Off Off The displayed image may differ depending on the model Picture Mode Picture Mode settings Adjustable options Shop Mall Office School Terminal Station Video Wall Video Image Color Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Dynamic Backlight Text Color Tone HDMI Black Level Dynamic Backlight Calibration HDMI Black Level Dynamic Backlight ...

Page 96: ...adjusted and stored for each external device connected to an input on the product Digital Clean View If the broadcast signal received by your product is weak you can activate the Digital Clean View feature to reduce any static and ghosting that may appear on the screen Off Low Medium High Auto Auto Visualization Auto Visualization When changing analog channels displays signal strength Received sig...

Page 97: ...Timing 480p 576p 720p 1080i 1080p Film Mode This mode is suitable to view movies Sets the product to automatically sense and process film signals from all sources and adjust the picture for optimum quality Off Auto1 Auto2 Available in TV AV Component 480i 1080i HDMI 1080i Dynamic Backlight Automatically adjust the backlight to provide the best possible screen contrast under the current conditions ...

Page 98: ...uces the 16 9 picture by 25 Smart View 2 is enabled only in HDMI or DTV mode Wide Fit Enlarges the aspect ratio of the picture to fit the entire screen 4 3 Sets the picture to basic 4 3 mode Do not set your product to 4 3 format for a long time The borders displayed on the left and right or top and bottom of the screen may cause image retention screen burn which is not covered by the warranty Scre...

Page 99: ... the E button Zoom Position Picture Size Picture Size Custom Zoom Position Resolution Off The displayed image may differ depending on the model Adjusts the picture zoom and position This option is available when the input source is set to HDMI 1080i 1080p or Component 1080i 1080p Picture Size must be set to Custom for the option to be available 1 Press the d button to select Zoom Position Press th...

Page 100: ...ven when the resolution of the graphics card is one of the following you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu Available resolutions Off 1024x768 1280x768 1360x768 1366x768 ...

Page 101: ...iffer depending on the model Coarse Fine Removes or reduces picture noise If the noise is not removed by Fine tuning alone use the Coarse function to adjust the frequency as best as possible Coarse and Fine tune again After the noise has been reduced re adjust the picture so that it is aligned with the center of screen Position To adjust the PC s screen position if it is not centreed or does not f...

Page 102: ...lecting Picture Off switches off the screen The volume is not disabled To switch the screen on press any button other than the volume button Reset Picture MENU m Picture Reset Picture ENTER E Picture Reset Picture The displayed image may differ depending on the model Resets your current picture mode to its default settings ...

Page 103: ...ile watching in the PIP mode PIP mode will remain after power Off On You may notice that the picture in the PIP screen becomes slightly unnatural when you use the main screen to view a game or karaoke PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub picture screen Main picture Sub picture PC HDMI DVI MagicInf...

Page 104: ...Select either Air or Cable as the input source for the sub screen This option is enabled if the secondary display is set to TV Channel Select the channel for the sub screen This option is enabled if the secondary display is set to TV Size Select a size for the subpicture Position Select a position for the sub picture In double mode you cannot select Position Sound Select Main Sub You can choose to...

Page 105: ...PC DVI HDMI MagicInfo DisplayPort mode Rotate Content Rotate the product screen orientation Landscape Display the screen in landscape mode default Portrait Display the screen in portrait mode Available only TV PC DVI HDMI when a PC is connected DisplayPort mode Aspect Ratio Set the rotated screen to be either full screen or original Full Screen Display the rotated screen in full screen Original Di...

Page 106: ...rogram the time between movements of the picture in minutes Pixel Shift Minimize image retention by finely moving pixels horizontally or vertically Pixel Shift Off On Horizontal Vertical and Time are enabled only when Pixel Shift is set to On Horizontal Sets how many pixels the screen moves horizontally Vertical Sets how many pixels the screen moves vertically Time Set the time interval for perfor...

Page 107: ...rotective pattern to display Pixel Pixels on the screen alternate black continuously Rolling Bar A vertical bar moves left to right Fading Screen The entire screen becomes brighter then darker The Rolling Bar and Fading Screen patterns appear only once regardless of the specified repeat period or time Period Specify the time interval to activate the Screen Burn Protection function The option is en...

Page 108: ...te margins on sides to protect the screen Off Light Dark Message Display MENUm OnScreen Display Message Display ENTERE Message Display Source Info No Signal Message MDC Message On On On The displayed image may differ depending on the model Source Info Select whether to display the source OSD when the input source changes Off On No Signal Message Select whether to display the no signal OSD when no ...

Page 109: ...el Adjust transparency of menu box High Medium Low Menu Language MENU m OnScreen Display Menu Language ENTER E OnScreen Display Menu Language English The displayed image may differ depending on the model Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC ...

Page 110: ... feature does not work with devices connected to the product through the Component HDMI DVI or PC input jacks Caption Mode You can select the desired caption mode The availability of captions depends on the program being Broadcasted Default CC1 CC4 Text1 Text4 The analog Caption function operates in either analog product channel mode or when a signal is supplied from an external device to the prod...

Page 111: ...ters Options include Default White Black Red Green Blue Yellow Magenta and Cyan The default is White Background Color You can change the background color of the caption Options include Default White Black Red Green Blue Yellow Magenta and Cyan The default is Black Font Opacity This adjusts the opacity of text Options include Default Transparent Translucent Solid and Flashing Background Opacity Thi...

Page 112: ...creen Display Reset OnScreen Display ENTER E OnScreen Display Reset OnScreen Display The displayed image may differ depending on the model This option returns the current settings under OnScreen Display to the default factory settings ...

Page 113: ...isplayed image may differ depending on the model You can select a sound mode to suit your personal preferences Standard Selects the normal sound mode Music Emphasizes music over voices Movie Provides the best sound for movies Clear Voice Emphasizes voices over other sounds Amplify Increase the intensity of high frequency sound to allow a better listening experience for the hearing impaired If Spea...

Page 114: ...a virtual 5 1 channel surround sound experience through a pair of speakers using HRTF Head Related Transfer Function technology Off On Applicable only to models DM40D S DM48D S and DM55D S Dialog Clarity This function allows you to increase the intensity of a voice over background music or sound effects so that dialog can be heard more clearly Off On Equalizer Use Equalizer to customize sound sett...

Page 115: ... model Select the sound source whether to hear from AV HDMI or PC DVI AV HDMI PC DVI Sound onVideo Call MENU m Sound Sound on Video Call ENTER E Sound Sound onVideo Call Current Source The displayed image may differ depending on the model Select sound output to listen to during a video call Current Source Video Call ...

Page 116: ...external speakers are on You will hear sound through both If there is no video signal both the products speakers and the external speakers will be mute AutoVolume MENU m Sound Auto Volume ENTER E Sound AutoVolume Off The displayed image may differ depending on the model The volume can vary depending on the channel Automatically equalize the volume level when switching to another channel Off Normal...

Page 117: ...nd MENU m Sound Reset Sound ENTER E Sound Reset Sound The displayed image may differ depending on the model The displayed image may differ depending on the model Reset all sound settings to the factory defaults ...

Page 118: ...may differ depending on the model Available in TV mode only This feature automatically searches and saves all received channels Auto Program takes about 6 7 minutes 1 Go to the Auto Program menu 2 Press the Start button 3 Select a broadcast signal to search 4 Press the E button to start Auto Program 5 When channel configuration is complete select Close Cancelling Auto Program 1 Press the Stop butt...

Page 119: ...Antenna Air The displayed image may differ depending on the model Available in TV mode only Before your television can begin memorizing the available channels you must specify the type of signal source that is connected to the LED display Air Cable ...

Page 120: ...Favorites 5 Shows all favorite channels in up to five groups Each group has a separate screen The TV displays favorite groups only if you have added favorites using Edit Favorites Options Antenna Select either Air or Cable as digital channel mode Category Saved channels are classified under the Added Ch Recently Viewed and Mostly Viewed categories Select a desired category Recently Viewed View the...

Page 121: ...menu items Alternatively press and hold the E button on the remote control for about three seconds to run Select All Deselect All 2 After selecting channels select Delete from the screen to delete the channels Re registering deleted channels Register deleted channels again if required Deleted channels are grayed out and can only be found in the list of all channels The register function is enabled...

Page 122: ...he names of analog channels to suit your preferences A channel name can be up to five characters long Information View information about the current broadcast program on the air Locking unlocking channels using a password Lock specific channels to prevent children from accessing inappropriate content To set a password make sure Program Rating Lock is set to On Locking channels 1 Select a channel f...

Page 123: ...t a favorite channel list to save the current channel to Select OK 3 The current channel is added in the selected favorite channel list Select OK Adding multiple channels to a favorite channel list Add multiple channels to a favorite channel list if required 1 Select Edit Favorites from Channel List 2 Select Category from the screen to change the channel list in the center of the screen to the cha...

Page 124: ...channel list This option is only available when channels under a favorite channel list are selected Antenna Select either the Air or Cable signal Edit Channel Manage saved channels Information View information about the current broadcast program on the air Deleting channels from a favorite channel list Delete channels from a favorite channel list if required 1 Select Change Fav from the screen to ...

Page 125: ...g channels between favorite channel lists Copy channels from a favorite channel list to another favorite channel list if required 1 Select Change Fav from the screen to change the favorite channel list on the right to another desired favorite channel list 2 Select channels to copy from the favorite channel list on the right 3 Select Options from the screen Sub menu items are displayed 4 Select Cop...

Page 126: ... example simultaneous translations of the program into foreign languages You can only select a language from among the ones being broadcasted Multi Track Sound Select an option using the up and down arrow keys and the press E Mono Choose for channels that are Broadcasting in mono or if you are having difficulty receiving a stereo signal Stereo Choose for channels that are Broadcasting in stereo SA...

Page 127: ...e adults The locks are also assigned to related groups For example if you click TV Y under All then TV Y7 will also automatically be blocked Similarly if you click TV G under All then all the categories in the young adult group will be blocked TV G TV PG TV 14 and TV MA The sub ratings D L S V work similarly So if you block the L sub rating in TV PG then the L sub ratings in TV 14 and TV MA will a...

Page 128: ... of 16 18 ans Programming restricted to adults To block certain content you select a lock and press E That is you click it For example click the 18 ans lock and you block all TV programs rated 18 ans The rating categories are also grouped so that clicking one category blocks all the categories a parent would block along with it For example if you block the 18 ans category then 13 ans 16 ans and 18...

Page 129: ...s clear This function is only available in Cable mode Settings are applied to the channel you re currently watching Fine tuned channels that have been saved are marked with an asterisk on the right hand side of the channel number in the channel banner To reset the fine tuning select Reset Clear Scrambled Channel digital channels only This function filters out scrambled channels after Auto Program ...

Page 130: ...IP Settings Disconnect The displayed image may differ depending on the model Network Settings MENUm Network Network Settings ENTERE Configure network settings to use various smart hub features such as Internet search content sharing through a home network and feature updates Network Settings Select your network type Network Type Wireless Wireless network Refresh WPS PBC You can connect your Device...

Page 131: ...g a LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN LAN Cable RJ45 If you have a Dynamic Network you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values ...

Page 132: ...rk Connection Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed How to set up manually 1 Set Network Type t...

Page 133: ...rch function Manual Setup WPS PBC Automatic Network Setup Wireless Most wireless networks have an optional security system that requires devices that access the network to transmit an encrypted security code called an Access or Security key The Security key is based on a Pass Phrase typically a word or a series of letters and numbers of a specified length you were asked to enter when you set up se...

Page 134: ...ttings page 2 The Network function searches for available wireless networks When done it displays a list of the available networks 3 In the list of networks press the u or d button to select a network and then press the E button twice If the desired wireless router does not appear select Refresh to search again If the router cannot be found after retrying select the Stop button The Add Network but...

Page 135: ...use message appears WPS PBC How to set up using WPS PBC If your router has a WPS PBC button follow these steps 1 Set Network Type to Wireless from the Network Settings page 2 Select WPS PBC press E and then press E again 3 Press the WPS PBC button on your router within 2 minutes Your product automatically acquires all the network setting values it needs and connects to your network 4 The network c...

Page 136: ...to search devices 2 Turn on the Wi Fi Direct function on your device Select the desired Wi Fi device PBC Push Button Configuration Press the WPS PBC button on your Wi Fi device within 2 minutes Your product automatically acquires all the network setting values it needs and connects to your network PIN Input the displayed PIN on your device If you want to disconnect the device select the connected ...

Page 137: ... or higher and Miracast To check if the mirroring function is available visit the mobile device manufacturer website Screen or sound output may be choppy if there is network congestion Screen Mirroring Run the mirroring function from the mobile device The mobile device automatically searches and displays the product in a list If the mobile device cannot connect to the product turn them off and the...

Page 138: ...played image may differ depending on the model Initial settings Setup After powering on the product for the first time configure basic settings such as the language channel and time Press the button Initial Setup automatically changes Source to TV Refer to the details under Setup earlier in this user manual for instructions on how to configure settings ...

Page 139: ...y differ depending on the model Configure touch control related features Admin Menu Lock Set the Admin Menu Lock to display the administrator settings menu when you tap and hold the finger on the screen Off On To use the Touch Control feature attach the touch screen overlay kit sold separately ...

Page 140: ...utomatically using the time from a digital channel You must have the cable or an antenna connected to the product to set the time automatically Manual Set the current time manually Clock Set Select Clock Set Select Date or Time and then press E Use the number buttons to enter numbers or press the up and down arrow buttons Use the left and right arrow buttons to move from one entry field to the nex...

Page 141: ...the actual time adjust the hour between the interval 12 hours and 12 hours Time Offset is only available when Clock Mode is set to Auto and when the network is connected When the current time information cannot be received through the signal from a broadcaster the current time is set through the network e g when watching TV through a cable broadcast receiver or satellite receiver ...

Page 142: ...ly shuts off the product after a preset period of time Off 30 min 60 min 90 min 120 min 150 min 180 min Use the up and down arrows to select a period of time and then press E To cancel Sleep Timer select Off Power On Delay When connecting multiple products adjust the power on time for each product to prevent power overload within the range 0 50 seconds Time Clock DST SleepTimer Power On Delay Off ...

Page 143: ...display will return to the first video source and display a message indicating that there is no signal When the Primary Source selection is set to All the display will search all the video source inputs twice in sequence looking for an active video source returning back to the first video source in the sequence if no video is found Primary Source Recovery Select whether to restore the selected pri...

Page 144: ...s soon as it is plugged in Pressing the power button is not needed Off On PC Module Power The PC module can be turned on off separately from the LFD Synced Power On To turn on the PC module without turning on the LFD select Off Off On Synced Power Off To turn off the LFD without turning off the PC module select Off Off On Max Power Saving Turns off the product to reduce power consumption after the...

Page 145: ...nnected check the cable connection If No Signal Message is set to Off the No Signal message does not appear If this is the case set No Signal Message to On On Power saving mode will activate if no input signals are detected Power Button The power button can be set to either turn on the power or turn on off the power Power On Only Set the power button to turn on the power Power On Off Set the power...

Page 146: ...utomatically adapt to the light in the room Off On Adjusting the Backlight setting under Picture while Eco Sensor is on will disable the Off Min Backlight When Eco Sensor is On you can manually adjust the minimum screen brightness Min Backlight is the darkest backlight mode Make sure the Min Backlight setting is lower than the Backlight setting If Eco Sensor is On the display brightness may change...

Page 147: ...creen Lamp Schedule No Signal Power Off Auto Power Off Off Off Off Off Off The displayed image may differ depending on the model Temperature Control MENU m System Temperature Control ENTER E System Temperature Control 77 The displayed image may differ depending on the model This function detects the internal temperature of the product You can specify the temperature range that is acceptable The de...

Page 148: ...ngs Configure keyboard connection settings or options for a connected keyboard Select Keyboard Select a keyboard you want to use from the available connected keyboards It is possible to use only one connected keyboard Keyboard Options Depending on the country Keyboard Language Specify the keyboard input language Keyboard Type Specify the keyboard type Switch Input Language Configure the key combin...

Page 149: ...d mouse devices only one mouse can be used Mouse Options Depending on the country Primary Button Select a button on the mouse that will perform basic functions click and enter Pointer Speed Set the mouse pointer speed Device Manager Keyboard Settings Mouse Settings The displayed image may differ depending on the model ...

Page 150: ...be different depending on the setting MagicInfo URL Launcher Change PIN MENU m System Change PIN ENTER E System Change PIN The displayed image may differ depending on the model The Change PIN screen will appear Choose any 4 digits for your PIN and enter it in Enter New PIN Reenter the same 4 digits in Confirm New PIN When the Confirm screen disappears press the Close button The product has memoriz...

Page 151: ...ault password 0 0 0 0 Button Lock This menu can be used to lock the buttons on the product Only the remote control can control the product if Button Lock is set to On Off On USB Auto Play Lock Lock USB memory devices to prevent them from being auto detected Off On BD Wise Provides the optimal picture quality for Samsung DVD Blu ray and Home Theater products which support BD Wise When BD Wise is tu...

Page 152: ...2 AV devices in total Note that you can connect up to 3 devices of the same type Anynet Menu The Anynet menu changes depending on the type and status of the Anynet devices connected to the product Anynet Menu Description View PC Changes Anynet mode to PC mode Device List Shows the Anynet device list device_name MENU Shows the menu of the connected device menus E g if a DVD player is connected the ...

Page 153: ...elect Refresh to refresh the list 3 Select a device and then press the E button You can switch to the selected device The Device List menu appears only when you set Anynet HDMI CEC to On in the System menu Switching to the selected device may take up to 2 minutes You cannot cancel the switching operation while switching is in progress If you have selected an Anynet device by pressing the SOURCE bu...

Page 154: ...ck if the Anynet function of the Anynet device is set on I want to start Anynet Check if the Anynet device is properly connected to the product and check if the Anynet HDMI CEC is set to On in the System menu Press the TOOLS button to display the Anynet menu and select a menu you want I want to exit Anynet Select View PC in the Anynet menu Press the SOURCE button on the product remote control and ...

Page 155: ...heck whether Anynet HDMI CEC is set to On in the System menu Search Anynet devices again Anynet requires an HDMI connection Make sure the device is connected to your product with an HDMI cable Some HDMI cables may not support Anynet functions If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected please repeat the device scan ...

Page 156: ...d divx com Game Mode When connecting to a game console such as PlayStation or Xbox you can enjoy a more realistic gaming experience by selecting game mode Off On Precautions and limitations for Game Mode To disconnect the game console and connect another external device set Game Mode to Off in the setup menu Game Mode is not available when the input source is set to TV DVI or DisplayPort General S...

Page 157: ...et System MENU m System Reset System ENTER E System Reset System The displayed image may differ depending on the model This option returns the current settings under system to the default factory settings ...

Page 158: ... you to write down your settings so that you can easily reset them after the upgrade Update now Update the software to the latest version Auto Update This feature automatically updates the product when not in use Off On Contact Samsung MENU m Support Contact Samsung ENTER E View this information when your product does not work properly or when you want to upgrade the software You can find informat...

Page 159: ...e This option is useful when assigning the same settings to several products ID Settings Assign an ID to a set Press u d to select a number and press E Go to Home Accessible using the HOME button on the remote control MENU m Support Go to Home ENTER E Player Play various contents sych as scheduled channels templates or files Clone Product Picture Mode ID Settings On OffTimer VideoWall Ticker Netwo...

Page 160: ...work Status Check the current network and Internet connection Picture Mode Select a picture mode Picture Mode suitable for the environment where the product will be used On Off Timer You must set the clock before you can use On Off Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing The power is turned on with the specified volume or input source ...

Page 161: ...set All MENU m Support Reset All ENTER E Support Reset All The displayed image may differ depending on the model This option returns all the current settings for a display to the default factory settings ...

Page 162: ...p files to ensure your data is not damaged or lost Samsung Electronics is not liable for any damage or loss of data Do not remove a USB device while it is loading If a USB device is connected using a USB extension cable the USB device may not be recognized or files saved on the device may not be able to be read If the product does not recognize a connected USB device the files on the USB device ma...

Page 163: ...ction Time Power saving mode on some external hard disk drives may automatically deactivate after connecting to the product File system and formats Media play may not function properly with unlicensed multimedia files Media Transfer Protocol MTP is not supported Supported file systems include FAT16 FAT32 and NTFS read only Media play supports the sequential JPEG format It does not support the prog...

Page 164: ... saved on a USB device connect the USB device to a USB port on the product Removing a USB device Removing a USB device from Source 1 Press SOURCE on the remote control Alternatively go to Source using the OSD menu SOURCE Source 2 Select USB from Source and then press the TOOLS button on the remote control The Options menu is displayed 3 Select Disconnect USB Device and wait until the USB device is...

Page 165: ...ce menu appears 3 Select Options from the screen and then select Multimedia Device Settings A list of devices connected to the product will appear 4 Select a device and approve the device connection Playback is only available on devices that are permitted to connect Sending a media content playback request from a PC or mobile device displays a prompt asking if connection with the product is permit...

Page 166: ...SOURCE Source 2 Select Network from Source The Network Device menu appears 3 Select a device connected via the home network DLNA A list of files and folders shared with the selected device will appear 4 Select media content to play from the list Play the selected media content Features provided in the media content list page SOURCE Source USB The media content list page on a storage device provide...

Page 167: ...laylist Delete a playlist c Add to Playlist Add files to a playlist or create a new playlist c Play Selected Select and play desired content from the media content list c c c Send Send media content to another storage device This is similar to the copy feature on PCs c c c Index Select an index to conveniently locate media content if a storage device contains a lot of media content Provided indice...

Page 168: ...s saved on the same device The mini player is displayed while background music Background Music is playing Using the mini player pause the music currently playing or change to another music Sound Mode Change the Sound Mode This menu item is only available when background music Background Music is playing Select Speakers Select a speaker that will output the background music Background Music This m...

Page 169: ...e thumbnail of the video is not extracted yet 2 the video contains audio only or 3 the video play time is shorter than 60 seconds Chapter Titles Select and play another video in the same folder Time Bar You can use the l and r buttons to scan through the file in 10 second intervals or enter a specific time value to jump to that point in the video Repeat Configure Repeat Repeat One Play the current...

Page 170: ...o play the previous music file select twice Previous Next To play the previous music file select twice Selecting once will play the current music from the beginning To play the next music file select Repeat Configure Repeat mode Repeat One plays the current music file repeatedly Repeat All plays all files in a folder repeatedly Shuffle Enable or disable shuffle playback mode Select Speakers Select...

Page 171: ...SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb Xsub Container AVI SubStation Alpha Container MKV Advanced SubStation Alpha Container MKV SubRip Container MKV MPEG 4 timed text Container MP4 Supported image resolutions File Extension Type Resolution jpg jpeg JPEG 15360 x 8640 png PNG 1920 x 1080 bmp BMP 1920 x 1080 mpo MPO 15360 x 8640 ...

Page 172: ...Jump function is not supported You may experience file stuttering while playing a video through a network connection The menu may take longer to appear if the video s bit rate exceeds 10Mbps Some USB digital camera devices may not be compatible with the player Video Decoder Audio Decoder Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video codec...

Page 173: ...tp trp mov flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 AC3 LPCM ADMPCM IMA MS AAC HE AAC WMA DD MPEG MP3 DTS Core G 711 ALaw μ Law MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 MVC 1920 x 1080 24 25 30 40 webm WebM VP8 6 30 8 Vorbis ...

Page 174: ...creen remains blank while the power LED blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Signal is displayed the product is operating normally Checking the Resolution and Frequency Not Optimum Mode will briefly be displayed if a mode that exceeds a supp...

Page 175: ...ion Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings PC is shown in Source when a PC is not connected PC is always shown in Source irrespective of whether or not a PC is connected Screen issue The power LED is off The screen will not switch on Make sure that the power cord is connected No Signal is displayed on the screen Check t...

Page 176: ... inconsistent Go to Picture and adjust the Color Space settings White does not really look white Go to Picture and adjust the White Balance settings There is no image on the screen and the power LED blinks every 0 5 to 1 second The product is in power saving mode Press any key on the keyboard or move the mouse to return to the previous screen The product will turn off automatically Go to System an...

Page 177: ...Picture Size is set to Screen Fit change the setting to 16 9 Lines red green or blue are displayed on the screen These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor Contact a Samsung Service Center to resolve the issue The display looks unstable and then freezes The screen may freeze when a resolution other than the recommended resolution is used or if the sign...

Page 178: ...make sure nothing is connected to it Reconnect the power cable to the device and then reboot the device There is static coming from the speakers Check the cable connection Make sure a video cable is not connected to an audio input port Check the signal strength after connecting a cable Low signal level can cause corrupted sound There is audible sound when the volume is muted When Speaker Settings ...

Page 179: ...ontrol issue The remote control does not work Make sure that the batteries are correctly in place Check if the batteries are flat Check for power failure Make sure that the power cord is connected Check for any special lighting or neon signs switched on in the vicinity Source device issue A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your P...

Page 180: ...ticles are part of the product design The product is not defective The PIP menu is not available The menu is enabled or disabled depending on the Source mode When I try to change the PC resolution a message The defined resolution is not currently supported appears The message The defined resolution is not currently supported appears if the input source resolution exceeds the maximum resolution of ...

Page 181: ... up red when the screen is switched off If the sensor light still does not turn on after the power switch is turned off and then on again an internal jack may be disconnected Contact your nearest service center to have the product serviced If the sensor light that is on does not flash red when a button is pressed on the remote control the IR sensor may be defective Contact your nearest service cen...

Page 182: ...red when the product was purchased from the Samsung dealer When you need new Activation Code contact the Samsung Customer Service Center 1 844 BIZ SVCS The Activation Code input window does not appear To enter your Activation Code ensure the network settings are configured Go to Network Status Network Type and configure network settings ...

Page 183: ... in Monitor Settings Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Windo...

Page 184: ...ngs or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Set power saving mode in Settings Control Panel Appearance and Personalization Per...

Page 185: ...6 6 x 524 7 x 49 9 mm 35 69 x 20 66 x 1 96 inches Weight without stand 4 8 kg 10 6 Ibs 7 5 kg 16 5 Ibs Audio Output 10 W 10 W 10 W Model Name DM48D S DM55D S Panel Size 48 CLASS 47 6 inches 121 cm 55 CLASS 54 6 inches 138 cm Display area 1054 08 mm H x 592 92 mm V 41 5 inches H x 23 34 inches V 1209 6 mm H x 680 4 mm V 47 62 inches H x 26 79 inches V Dimensions W x H x D 1075 1 x 619 4 x 49 9 mm 4...

Page 186: ...e systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Due to the nature of the manufacturing of this product approximately 1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance This device is ...

Page 187: ...rmal Operation Power saving mode SOG Signal Not Support the DPM Mode Power off Power off Power Switch Rating Typical Max Power Indicator Off Blinking On Off Power Consumption DM32D S 70 W 43 W 77 W 0 5 W 0 5 W 0 W DM40D S 110 W 60 W 121 W DM48D S 120 W 69 W 132 W DM55D S 160 W 90 W 176 W The displayed power consumption level can vary in different operating conditions or when settings are changed S...

Page 188: ...ed from your PC If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank with the power LED on In such a case change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 ...

Page 189: ... x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1366 x 768 47 712 59 790 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108...

Page 190: ...ustomer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused ...

Page 191: ...of time Prevention of Afterimage Burn in What is afterimage burn in Afterimage burn in should not occur when the LCD panel is operating normally Normal operation refers to a continuously changing video pattern If the LCD panel displays a fixed pattern for an extended period of time more than 12 hours a slight voltage difference may occur between the electrodes in pixels that control the liquid cry...

Page 192: ...Z348 UA102 21 10 20 30 Type 1 Type 2 Avoid combinations of a text color and background color of contrasting brightness Brightness refers to the lightness or darkness of a color which varies depending on the amount of light emitted Avoid using grey as it may contribute to afterimage burn in Avoid using colors of contrasting brightness black and white grey FLIGHT TIME OZ348 20 30 FLIGHT TIME OZ348 2...

Page 193: ...s and are used under license ABOUT DIVX VIDEO DivXⓇ is a digital video format created by DivX LLC a subsidiary of Rovi Corporation This is an official DivX CertifiedⓇ device that has passed rigorous testing to verify that it plays DivX video Visit divx com for more information and software tools to convert your files into DivX videos ABOUT DIVX VIDEO ON DEMAND This DivX CertifiedⓇ device must be r...

Page 194: ... 60 times in one second Horizontal Frequency____ The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Source____ Input source refers to a video source device connected to the product such as a camcorder or video or DVD play...

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