Samsung C49HG90 User Manual Download

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Table of contents

Before Using the Product

Securing the Installation Space

Precautions for storage

Safety Precautions

Symbols 4
Cleaning 5
Electricity and Safety

Installation 6
Operation 7

Changing Brightness, Contrast and Sharpness

settings 12
Changing the Volume setting

Reverse Side

Upgrading the Software via USB

Adjusting the Product Tilt and Height

Anti-theft Lock

Installation 18

Attaching the Stand

Removing the Stand (For Attaching the BRACKET

WALL) 19
Attaching the BRACKET WALL

Connecting and Using a Source Device

Pre-connection Checkpoints

Connecting and Using a PC

Connection Using the HDMI Cable

Connection Using the DP Cable

Connection Using the MINI DP Cable

Connecting to Headphones

Connecting to Microphone

Connection Using the Audio Cable

Connecting the Product to a PC as a USB HUB

Connecting a PC to the Product

Utilizing the Product as a USB HUB

Connecting the Power

Tidying Up the Connected Cables

Correct posture to use the product

Driver Installation

Setting Optimum Resolution

PBP Mode 35
Aspect Ratio 36

Summary of Contents for C49HG90

Page 1: ... in parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and ther...

Page 2: ...vice Pre connection Checkpoints 21 Connecting and Using a PC 21 Connection Using the HDMI Cable 21 Connection Using the DP Cable 21 Connection Using the MINI DP Cable 22 Connecting to Headphones 22 Connecting to Microphone 22 Connection Using the Audio Cable 22 Connecting the Product to a PC as a USB HUB 23 Connecting a PC to the Product 23 Utilizing the Product as a USB HUB 23 Connecting the Powe...

Page 3: ... Information 41 Installing the Software Easy Setting Box 43 Restrictions and Problems with the Installation 43 System Requirements 43 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Center 44 Testing the Product 44 Checking the Resolution and Frequency 44 Check the following 44 Q A 46 Specifications General 47 Standard Signal Mode Table 48 Appendix Responsibility forth...

Page 4: ... you want to clean the inside of the product Service fee will be charged Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with...

Page 5: ...a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Do not place the power cord or product...

Page 6: ... result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bott...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ...Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not use humidifiers or stoves around the product Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of ...

Page 9: ...de Blinking Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The Function Key Guide will appear To access the onscreen menu when the guide is displayed press the corresponding direction butto...

Page 10: ... guide screen The OSD On Screen Display of your Monitor s feature appears Source Selects to change the input signal by moving the JOG button in the Function Key Guide screen A message will appear on the top left corner of the screen if the input signal has been changed PBP Selects by moving the JOG button in the function key guide screen Press the button when configuring settings for the PBP funct...

Page 11: ...n the slider PRESS ENTER Move to next depth Save the value and close Sublist Game Setting Key You can quickly view the setting with a shortcut key at the bottom without using an OSD menu You can directly see the settings for three different modes Game Setting1 Game Setting 2 Game Setting 3 Game Setting 2 Game Setting 3 Game Setting1 12 120 Hz Off On Black Equalizer Response Time Refresh Rate FreeS...

Page 12: ...ight if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and control the volume using the volume control JOG button LEFT ...

Page 13: ... IN Connect to a microphone MIC OUT Connect to a PC Port Description 1 2 Connect to a USB device Super charging is possible using the 2 port only This port charges devices faster than typical USB port The speed depends on the connected devices PC IN Connects to a PC using a USB cable Compatible with a USB cable version 3 0 or lower This port can only connect to a PC Reverse Side The color and shap...

Page 14: ... IN HDMI IN1 HDMI IN 2 DP IN SERVICE MIC IN MIC OUT 1 2 MINI DPIN Check Signal Cable DisplayPort When the screen as shown in the following figure is displayed press and hold the Down arrow key for 5 seconds Power Off 2 When the message as shown in the following figure is displayed on the monitor select Yes to upgrade the software 3 When the screen as shown in the following figure is displayed sele...

Page 15: ...grade to a lowerversion change the file name as m HG949CCAA 0000 0 4 digits and then take the same steps 5 If the No valid update files found Please check your USB device and try again message is displayed this is probably due to the following reasons No USB disk is inserted into the USB 1 port The USB disk format is not supported The USB disk contains no valid upgrade files No upgrade files exist...

Page 16: ...to prevent damage When adjusting the stand height you may hear a noise This noise is generated because the ball inside the stand slides when the stand height is adjusted It is a normal noise and not a product malfunction Caution Grasp the left and right sides of the monitor and adjust the tilt After adjusting the product tilt and height if the screen is not level take the following actions 4 4 Hol...

Page 17: ...g device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for detail...

Page 18: ...on it 1 1 1 2 1 3 1 4 Caution Hold the stand neck with both hands not one hand to prevent it from falling off and causing injury Place the stand neck on the monitor as shown in the figure Fasten the screws at the top of the stand neck Insert the stand base into the stand neck in the direction as shown in the figure Disassemble the COVER REAR TOP 1 5 1 6 1 7 1 8 Assemble the COVER REAR TOP to the s...

Page 19: ... product when on a flat surface may damage the product When the product is on the ground facing up or down do not put pressure on it 1 2 3 4 Rotate the COVER REAR TOP counterclockwise Disassemble the COVER REAR TOP Remove the stand base from the stand neck Unfasten the 4 screws at the top of the stand neck 5 Lift and remove the stand Caution Do not press down on the monitor There is a risk of dama...

Page 20: ...t be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall...

Page 21: ...l other cables Ensure you connect a source device first before connecting the power cable Connecting the power cable during connection may damage the product Check the types of ports at the back of the product you want to connect Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the produc...

Page 22: ...Using the MINI DP Cable MINI DP IN Connecting to Headphones SERVICE Use headphones when activating sound with an HDMI HDMI DP or MINI DP cable Connecting to Microphone MIC IN Connection Using the Audio Cable MIC OUT ...

Page 23: ...C supports USB 3 0 Utilizing the Product as a USB HUB Using the product as a hub connect and use various source devices with the product at the same time A PC cannot connect to multiple source devices at the same time as it has a limited number of input output ports available The HUB feature on the product will improve yourwork efficiency by allowing you to connect multiple source devices to the U...

Page 24: ...e provided through port 2 According to the USB 3 0 battery charging specification 2 can support a maximum current of 1 5A The actual current value depends on the device to be charged If the current is too high or an exception occurs the over current protection will be triggered This is a normal setting of the product USB devices requiring high current may not be supported 1 can support a maximum c...

Page 25: ...ach the COVER STAND BODY REAR in the direction as shown in the figure with the buckles not being exposed Move down the COVER STAND BODY REAR until it covers the stand neck completely Adjust the set height if required Hang the HOLDER CABLE in the direction as shown in the figure 10 11 12 13 Arrange the cables against their bend tendency and then pull them through the HOLDER CABLE hangers When the s...

Page 26: ...atigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product fo...

Page 27: ...ess FPS Increase the brightness of darker areas of the FPS game screen This mode increases visibility of your enemies during an FPS game RTS Increase the color temperature and contrast ratio to improve visibility of the RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized...

Page 28: ... 1 the darker areas of the screen become brighter making it easier to find enemies when playing a game To find enemies more easily during a game use a lowervalue As the value gets closer to 20 the darker areas of the screen become darker and the contrast increases This menu is not available when Picture Mode is set to Cinema mode This menu is not available when Eye Saver Mode is enabled This menu ...

Page 29: ...icker depending on the type of graphics card the game option settings or the video being played Try the following actions decrease the game setting values change the current FreeSync mode to Standard Engine orvisit the AMD website to check your graphics driver s version and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output...

Page 30: ...ilable if the scanning rate on the computer is different from the settings in the Refresh Rate menu This menu is not available when PBP is enabled Screen Size Select the best screen size and ratio This menu is not available when PBP is enabled In PC mode Auto Display the picture according to the aspect ratio of the input source Wide Display the picture in full screen regardless of the aspect ratio...

Page 31: ...io will not be displayed 27 Wide 16 9 Use a 16 9 aspect ratio on a 27 inch wide screen Pictures with a different aspect ratio will not be displayed The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP MINI DP cable The input signal i...

Page 32: ...e the brightness of darker areas of the FPS game screen This mode increases visibility of your enemies during an FPS game RTS Increase the color temperature and contrast ratio to improve visibility of the RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS ga...

Page 33: ...nema mode This menu is not available when Eye Saver Mode is enabled This menu is not available when PBP is enabled Red Adjust the red saturation level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 100 mean greater intensity for the color Blue Adjust the blue saturation level Values closer to 100 mean greater intensity for the col...

Page 34: ...uality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye Saver Mode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation At the same time the blue light level is lower than in the default settings and it...

Page 35: ...after a delay when you enable or disable the PBP function orwhen you change the screen size with the PBP function activated This can typically arise when a PC and a monitor are connected to two or more input sources It has nothing to do with the performance of a monitor The issue is mainly caused when the video signals are delayed in transmission to the monitor depending on the graphics card perfo...

Page 36: ...560 x 1080 width x height and the optimum resolution for the right side of the screen is 1280 x 1080 width x height 11 9 21 9 Select this option if you want to use PBP mode where the optimum resolution for the left side of the screen is 1280 x 1080 width x height and the optimum resolution for the right side of the screen is 2560 x 1080 width x height Screen1 Select the input source you want to wa...

Page 37: ...nly be applied to the onscreen menu display It will not be applied to other functions on your PC Game Picture OnScreen Display System Information Language Display Time English 20 sec Set the menu language Black Equalizer Off 12 120 On Response Time Refresh Rate FreeSync Low Input Lag Picture Mode Custom Hz The displayed image may differ depending on the model Display Time Set the on screen display...

Page 38: ...Refresh Rate FreeSync Low Input Lag Picture Mode Custom Hz The displayed image may differ depending on the model Local Dimming Control the brightness of individual areas on the screen to maximise contrast automatically Off Deactivate the Local Dimming function Auto Local Dimming is automatically activated or deactivated based on whether the content is HDR When the Monitor detects that the input vi...

Page 39: ... AV device Supplied for the wide models only such as 16 9 16 10 21 9 or 32 9 If the monitor is in HDMI1 HDMI2 DisplayPort MiniDP mode and the screen says Check Signal Cable or power saving mode activates press the JOG button to display the function button screen and then select the icon You can select PC or AV This menu is not available when PBP is enabled USB Super Charging Charge the battery of ...

Page 40: ...ged the screen may blink If you set the HDMI Mode to 1 4 some high resolutions may not be supported because of bandwidth limitation of the HDMI 1 4 protocol When the setting is not appropriate a blank screen may appear In this case check the specifications of the device Set the HDMI Mode to 1 4 when there is no sound output from the DVD connected to our product This menu is not available when PBP ...

Page 41: ...devices graphics card player etc the signal will not output any HDR metadata and thus will not be recognized as an HDR signal In this case Local Dimming needs to be enabled manually so as to ensure optimal HDR effects The HDR High Dynamic Range technology implements video images that are very similar to the images seen through human eyes by finely adjusting the contrast of the source Game Picture ...

Page 42: ... can be enabled 3 When the Xbox One S plays a Microsoft Xbox HDR game or a UHD Blu Ray disc with the UHDA or HDR logo the HDR effect can be enabled 4 When PS4 PS4 Pro plays a Sony PS HDR game the HDR effect can be enabled For information about the Xbox One S PS4 Pro games that support HDR visit the official Xbox PS4 websites When the HDR is enabled automatically some functions such as Color Eye Sa...

Page 43: ...r the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Window...

Page 44: ...esolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMI DVI cable is connected to the product and PC The blank spaces found on the s...

Page 45: ...ed Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control Panel...

Page 46: ...hange the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Early version Go to Settings System Display Advanced display settings and adjust the resolution Windows 10 Version 1703 a...

Page 47: ...his monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1 pixel per million 1ppm may be brigh...

Page 48: ...y referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA DMT 640 x 480 31 469 59 940 25 175 VESA DMT 640 x 480 37 861 72 809 31 500 VESA DMT 640 x 480 37 500 75 000 31 500 V...

Page 49: ...ime required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate ...

Page 50: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...

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