Sam4s SAP-6600 Manual Download Page 269

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Sam4POS 6600/4800II Program Manual v2.1

Diagnostics

Use only with Datacap Support as necessary to troubleshoot Datacap issues.

From the main

PROGRAM MODE

menu screen, select

DEVICE

, then touch

EFT

OPERATION

Select

Datatran_Operation

from the selections.

Scroll down the list of options and touch

DIAGNOSTICS

The message

“DIAGNOSTICS”

number entry dialog will display:

Note: Selections may vary depending upon your installed application.

4POS TERMINAL

DATE 06/23/2016
THU

DIAGNOSTICS (0)

–

IPTRAN VERSION

–

CREDIT MID SETTINGS

10- IP ADDRESS
11- DNS TEST

15- PARAM LOAD

40-

EEPROM DATA

41-

RESET SEQKUENCE NUMBER

NO.00000148 REG# POS-1
MANAGER

Reselect the Diagnostic option. The

“DIAGNOSTICS”

entry dialog will again display.

Enter the number of the diagnostic test you wish to perform and press

ENTER

. The report

will print.

If necessary; Press

and then

ENTER

to print a list of diagnostic options.

Summary of Contents for SAP-6600

Page 1: ...SAM4POS Manual SAP 6600 SAP 630FT All specifications are subject to change without notice...

Page 2: ......

Page 3: ......

Page 4: ...ers give might be lost if the replacement 4 Design Alteration Warning component differs from the original even if Never alter or add to the mechanical or the replacement is rated for higher voltage el...

Page 5: ...safety An insulation tube or see above should be greater than 1 megaohm tape is sometimes used The internal wiring is sometimes clamped to prevent contact with 7 Never defeat any of the B voltage int...

Page 6: ...it Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam aluminum foil or other conductive materials 8 Immediately before removing the protective mat...

Page 7: ...On Screen Keyboard 27 Using an External Keyboard 29 Editing a List 29 Sorting a List 30 Viewing Hiding Options on Long Lists 30 SAM4POS Operator Screen 31 Operator Screen Zones 32 Operator Screen Head...

Page 8: ...g New PLUs 57 PLU Maintenance 59 PLU STATUS GROUP 63 PLU Status Group Programming 63 PLU Status Group Definitions 64 Edit Sort 66 PLU STOCK 67 MLU CHAIN 68 Group 69 NON PLU 71 Quick PLU 75 Employee 77...

Page 9: ...Print Option 97 Contents Report Option 98 Time Keeping Option 99 Hash Option 99 System Option 99 Rounding 101 TARE WEIGHT 102 Function Key 103 Function Key Tender Key 104 Add New FUNCTION TENDER KEY...

Page 10: ...3 Promotion Programming 143 Promotion Group Programming 149 PRODUCT INGREDIENT 155 Ingredient 156 Recipe 158 Product Mix 162 Product Mix Items 163 Screen Edit 168 TABLE MAP 169 MLU Edit 175 FLU Edit 1...

Page 11: ...ing 204 Network Revenue 206 Revenue Center 207 Terminal Network 208 IRC Network Setup 212 Time Schedule 219 Price Level 220 Screen Level 222 KP Time Period 224 Auto Reboot 226 Auto End Of Day 227 Syst...

Page 12: ...ation Menu 256 Performing EFT Operations 259 Important Notes Error Marcador no definido Appendix Error Marcador no definido License Registration Error Marcador no definido Uninstall SAM4POS Error Marc...

Page 13: ...anual v2 1 13 Update SAM4POS APP Remotely Error Marcador no definido Barcode Label Printing from SAM4POS Error Marcador no definido Required Programming Error Marcador no definido Manual Revision Reco...

Page 14: ...roid devices The SAM4POS application will automatically boot on power up and other Android applications or desktop functions are not available to the user without authorization Within a network device...

Page 15: ...y run the SAM4POS software application Vivid LED Backlight for Reliability and Energy Savings Stylish 15 LCD with 5 Wire Resistive Touch ARM Cortex A9 Quad Core 1 0GHz fan less Processor 1GB RAM Andro...

Page 16: ...ntrols Connections Standard 3 Track Front Facing Magnetic Card Reader MCR Power Button located on the bottom right of the touch panel Standard 3 Track Front Facing Magnetic Card Reader MCR Two v2 0 US...

Page 17: ...o Line Out port Four v3 0 USB Ports on I O Two on rear side I O LAN Port RJ45 10 100 1000 Base T VGA Port DB15F for second display Maximum resolution 1920 x 1200 Power Connection for External 60W 12V...

Page 18: ...18 Introduction Sam4POS 6600 4800II Program Manual v2 1 SAP 4800II Controls Connections...

Page 19: ...Sam4POS 6600 4800II Program Manual v2 1 Introduction 19 Rear VFD Display optional...

Page 20: ...ss to the Report Mode and Program Mode is 0 meaning no password entry is required to access this mode the default system Manager Password is 9999 O You can set your own 4 digit system manager password...

Page 21: ...ction allows you to exit any register activity and return to a beginning or cleared state No program data is lost by performing this operation 1 In versions 1 0 26 and later Tap the Version informatio...

Page 22: ...be lost Be sure to back up the program prior to performing this procedure if you wish to save any of the current program files settings or report totals 1 From the Sign On screen sign on to SAM4POS a...

Page 23: ...keeping feature is being utilized clock in from this screen To Sign On to the Sam4POS application for the first time use the default password 1 and touch ENTER Main Sign On Screen Icons Opens Displays...

Page 24: ...ose End of Day to run the end of day reports You can identify Favorites that may be from various areas within the application such as a specific report or program screen The Program Mode is used to ma...

Page 25: ...Sam4POS 6600 4800II Program Manual v2 1 Navigating Sam4POS 25 Notes Reminders Notes and reminders can be added and accessed from the Main menu screen...

Page 26: ...POS application from the main Log On screen 2 Press the Note icon on the upper right of the display to view or add notes 3 On the note pad that displays Press the icon to add a new note or reminder to...

Page 27: ...Press the note icon to close the list Navigation Tips Navigating the various screens within the SAM4POS application is very intuitive Screens are setup with easily identifiable icons to quickly acces...

Page 28: ...magnify selection Print Used for printing reports and labels Export file to CSV Scroll keys the single arrow keys scroll Up Down one page at a time the double arrow scroll keys go to the Beginning En...

Page 29: ...ual program screen as an example we will use the PLU programming screen touch title PLU in the upper left to display a list of related programs Select a new program area directly from the list to go t...

Page 30: ...keyboard will display automatically Type your descriptor and touch Done The keyboard will hide automatically when your entry is completed NUMERIC KEYS Press the numeric key to access 123 Press the CA...

Page 31: ...he on screen keyboard by touching the ESC key on the external keyboard The following shortcuts may be used with an external keyboard Esc If a screen keyboard is displayed press Esc to hide it otherwis...

Page 32: ...e action you choose will apply to all selected PLUs 3 You can also search for specific items by code or descriptor Press the search field at the top of the display and then type the desired code or de...

Page 33: ...s are categorized or organized in groups You can view or hide the detail options within categories Touch the Edit Sort Menu icon and then press SORT Select the desired method to sort the list from the...

Page 34: ...icon on the Main Menu screen to open the SAM4POS Register Mode Operator Screen The operator screen is divided into different zones to facilitate regular sales transactions Touch the Back Arrow icon t...

Page 35: ...sale or functions assigned to the selected MLU E FLU Function Look Up keys are used primarily for tendering operation but other functions or MLU s can be assigned here as well When more FLUs than can...

Page 36: ...Network settings The Manager Password is required for access Sam4POS Operator Screen Allows you to sign off the current employee and return to the main sign on screen Date Time Touch this icon to disp...

Page 37: ...this icon to select or change to a different price level KP Period Allows the operator to select change the KP Period Sam4POS Operator Screen Destination Tap this icon to set the default destination...

Page 38: ...38 Sam4POS 6600 4800II Program Manual v2 1 Sam4POS Operator Screen...

Page 39: ...d a calendar view for sales data 1 From the main Program Mode menu press the REPORT icon the default Report Mode screen displays the total sales amount and count for all the available reports Reports...

Page 40: ...sed to show hide the edit icons on the individual report cells Press this icon to add or remove the report mode from the favorites list Edit icon brings up the Report Summary list to change the report...

Page 41: ...that are shown on the report mode quick view display touch the in any of the six quick view summary report grids to display a list of available Select the report from the list that you want to appear...

Page 42: ...ave maded your report selections they will appear on the quick view screen To display the report information you may need to exit the report mode and then return back again Edit the Summary Reports If...

Page 43: ...play any report in the current cell Press the Refresh icon to refresh the report in the cell Detailed Reports Touch the Edit icon on the title bar to display or hide the edit icons for each report in...

Page 44: ...date range choose detail Options for the report and Filter reports for desired information You can choose DATES to view reports for Today Last End of Day or set a Custom period you can also choose fr...

Page 45: ...a CSV file or as a PDF Exported reports are formatted to 8 5 x 11 Use the icons to hide show the Date Options Filters selections This allows you to view just the report data Available Detailed Report...

Page 46: ...m4POS 6600 4800II Program Manual v2 1 Calendar Report View Daily Sales data can be viewed on a monthly calendar format broken down for each day and week of the month by selecting the calendar report i...

Page 47: ...desired month o Sales totals by the week Day is displayed for SUN thru SAT o Daily totals for each day are reported on the calendar grid o Weekly totals for each week of the year show at the right of...

Page 48: ...he main Program Mode menu press the END OF DAY icon the default screen displays the total sales amount and count for all the available reports Reports can be selected deselected as desired to view TOT...

Page 49: ...his option to reset the consecutive transaction number that is printed on receipts RESET ORDER Check this option to reset the order number that is printed on the kitchen printout FINANCIAL REPORT BY T...

Page 50: ...OD REPORT EMPLOYEE REPORT 7 Check or uncheck the report dates for your selected reports that you wish to clear You can check uncheck the select all box on the header row by default all reports are sel...

Page 51: ...elect the date and employees you wish to clear and press the Generate icon End Of Not Found PLU The End of Not Found PLU report is used to clear the data generated when PLU items are added to the data...

Page 52: ...mode or a specific report If a screen has a white star in the upper right corner the screen can be listed as a favorite Touch the star to add the screen to the favorites list When a screen is on the...

Page 53: ...Sam4POS 6600 4800II Program Manual v2 1 53 Favorites...

Page 54: ...gram icon from the Main Menu Screen the main PROGRAM MODE menu categories are displayed Touch any of the categories shown to enter the programming options for that category Program Mode Title Bar Retu...

Page 55: ...where As well as set custom alpha text messages report descriptors and error messages Retailers often offer discounts when multiples of items are purchased Here you can choose different promotion for...

Page 56: ...s Group contains all the detailed option selections that might be assigned to a product Separate PLU Status Groups are defined to accommodate the needs of groups of PLUs 1 From the PROGRAM MODE menu t...

Page 57: ...This is the name of the saleable item which will appear on receipts and reports PLU CODE PLU code can be up to 18 numeric digits PLUs may be entered by code or by scan input IMAGE ADD EDIT You can dis...

Page 58: ...ists of two decimal places for example 50 would result in 0 50 being reduced from the stock of the item program within the stock link PLU field RECIPE LINK This links to the ingredient inventory so th...

Page 59: ...f merchant cost of the item 1 From the PLU programming screen select the PLU you want to add the cost to press the COST tab 2 Select the NEW button at the bottom right of the display The cost entry di...

Page 60: ...will be removed Print Label Labels can be printed from the PLU screen as well by pressing the Print icon Specific setup is required for this feature Refer to the Printing Labels from PLU section in t...

Page 61: ...tock Minimum Stock FILTER Select Filter from the available selections choose from PLU Status Group select the PLU status group to view PLUs assigned to that status group Group select the group to view...

Page 62: ...new code number or press cancel 3 Press OK to go on to the option programming Press OK AND CONTINUE to add the item and continue adding more PLUs Press CANCEL to cancel the new PLU entry Search PLUs I...

Page 63: ...ist and press and hold on the item a sub menu list of operations is displayed The PLU Descriptor PLU Code displays at the top of the sub menu the sub menu operation list includes Delete Inactivate Act...

Page 64: ...tivate the PLU to resume allowing sales for the item Copy PLU The SAM4POS makes creating multiple items that share the same settings very simple with the Copy PLU feature You can copy a selected PLU t...

Page 65: ...w PLU entry Copy to Existing Items Allows you to copy the settings or changes of the selected item to multiple items already in the PLU database The descriptor does not change only the options setting...

Page 66: ...the Copy to Existing Items operation except that only the price levels are copied to the items selected Default Item You can choose any item in the PLU file to be used as the default item The settings...

Page 67: ...atus group options 2 All existing PLU Status Groups are listed You can edit an existing PLU Status Groups by scrolling through the list to the specific item you wish to edit 3 If you have a large list...

Page 68: ...2 99 Gallonage PLUs will report the gallons sold in the activity counter on the PLU report by dividing the PLU total by the price per gallon FOOD STAMP ITEM A separate itemizer keeps a running total o...

Page 69: ...LOW VOID RETURN Select this option if Voids Returns are to be allowed for this item PLU Print PRINT RECEIPT Must be checked for PLUs in this group to print on the receipt PRINT JOURNAL Check this opti...

Page 70: ...p to automatically cause the registration of another PLU enter the number of the PLU you wish to register automatically here DISPLAY ON REGISTER SCREEN Set to No if you wish the registration of PLUs i...

Page 71: ...m To assist in reordering the PLU minimum stock report lists each item with an inventory level below the minimum stock level When the level of a stock item falls below the minimum inventory level set...

Page 72: ...egistered the operator is required to make selections from the MLU s before tendering is allowed For example Pizza may link to an MLU Chain that selects SIZE CRUST and TOPPINGS 1 From the PROGRAM MODE...

Page 73: ...PROGRAM MODE menu touch PLU to view the PLU menu selection screen Touch GROUP to access the GROUP LINK programming screens 2 Select a group from the list to edit or add new Groups by pressing the icon...

Page 74: ...P TOTAL Select this option if you want the selected group to update the totals on the Group Report LINK MLU Choose an MLU to display the items in that MLU when a PLU assigned to this group is selected...

Page 75: ...through 29 depending on the code printed from the scale 3 The NON PLU programming screen displays for the identifier you have chosen to program 4 Use the field definitions below as a reference in fill...

Page 76: ...e 3 Input the Name for the item in the Item Name field a STOCK quantity if this is a stock item b You can choose to enter the per unit price for each price level of the PLU for reference if you wish o...

Page 77: ...ect If the new PLU code includes the price then you should delete this new item and start over with the Non PLU Code settings Price Embedded Barcode Registration Example With the embedded barcode prop...

Page 78: ...e can also enter the PLU code for a specific item to go to the programming for that specific PLU 1 From the PROGRAM MODE main menu screen select PLU then select Quick PLU The main Quick PLU selection...

Page 79: ...gram Mode 79 5 The PLU code is shown in the window as in the example 6 Press OK 7 The programming for the PLU is shown edit as necessary 8 When you have finished editing the PLU press the back arrow t...

Page 80: ...ndow 2 Touch the EMPLOYEE program area you wish to edit Employee Programming The Employee programming allows you to program the employee name and add an image for each employee Create your Employee fi...

Page 81: ...7 By pressing and holding the selected employee you can choose to a Delete to remove the selected employee from the database b Copy To New Item to copy the selected employee to a new employee c Copy t...

Page 82: ...t the station the employee will be assigned to BIRTHDAY TELEPHONE CITY SOCIAL SEC ADDRESS ZIP CODE PROVINCE STATE Job Code Button The Job Code button is where you will assign the jobs and pay rates th...

Page 83: ...are tips when clocking out REG MODE ONLY Select this option if you want to allow sales operations only for these employees CAN EDIT PLU FROM PLU INFO Check this option to allow employee to use the PLU...

Page 84: ...fields ALLOW EMPLOYEE EDIT ALLOW AUTHORITY LEVEL EDIT ALLOW JOBPAY EDIT ALLOW STOCK EDIT ALLOW MLU EDIT ALLOW FLU EDIT CAN ALL MEMO DELETE JOB CODE PAY RATE An employee might have more than one job po...

Page 85: ...es Pay Rates are set here you can create as many pay rates as are needed for your application Pay rates can be sorted highest to lowest or from lowest to highest if desired 1 Select NEW EDIT or DELETE...

Page 86: ...on Tax The SAM4POS provides calculation for up to ten different taxes Tax calculations can be an ADD ON percentage TAX TABLE or VAT Value Added Tax Tax Groups are used to assign taxes to specific PLUs...

Page 87: ...select the tax type VAT ADDON or TAX TABLE RATE Refer to the notes that follow for programming the rate for each tax type VAT TAX Programming Notes Value Added Tax when VAT TAX is selected the tax is...

Page 88: ...are entered The Sam4POS uses the high side of the breakpoint range Refer to the tax chart from your state department of revenue for the tax appropriate tax breaks for the tax rate you are entering Us...

Page 89: ...25 1 41 0 09 1 42 1 58 0 10 1 59 1 74 0 11 1 75 1 91 0 12 1 92 2 08 0 13 2 09 2 24 0 14 2 25 2 41 TAX GROUP Tax Groups are used to assign tax rates to taxable PLUs A tax group can be assigned a singl...

Page 90: ...ed for each Tax Group by pressing the On Off radial button Options Options programming is used to define the most fundamental parameters of the register system Options are separated into categories to...

Page 91: ...DO NOT USE disables the clerk interrupt feature CLERK INTERUPT allows a new clerk to sign on in the middle of a transaction interrupt the current order In this circumstance the initial transaction is...

Page 92: ...ngs here do not affect transactions performed in the VOID mode MANAGER CONTROL ZERO SALES Requires manager authority Settings here do not affect transactions performed in the VOID mode ALLOW NOT FOUND...

Page 93: ...ITEM Note that multiple multiplication overrides split pricing LIMITING QUANTITY FOR MULTIPLICATION SALE Determines the maximum quantity entry allowed when using the X Time key Quantity can be set up...

Page 94: ...lectively remove the indicators from the display and or print PRINT TAX AMOUNT AT TENDER When set the tax charged for each tax will print on the receipt TAX1 TAX2 etc TAX PRINT ON RECEIPT COMBINED ITE...

Page 95: ...IS CLOSED When selected change will appear on display until the cash drawer is closed This setting is overridden when the option in General Option ETC Seconds To Display Total Change is set Train Opti...

Page 96: ...ISTORY If selected multiple modifiers will display in the message line before a main PLU is registered MOVE TO DEFAULT MLU AT FINALIZATON If selected when the sale finalization is completed the defaul...

Page 97: ...l be separated and printed below the items REALTIME KV Each item will display at the KV screen when the next item is entered one item delay Sort Split SORT KP BY SEAT If seat system is used will sort...

Page 98: ...WHEN SUBTOTAL KEY IS PRESSED If checked the receipt will print the subtotal at the point in the transaction when the subtotal key was pressed Double You can choose double width printing bold print fo...

Page 99: ...day enter as 2400 hour clock For Example if you enter 0900 here all sales will report to this day even if open and sale registered past midnight SEND EMAIL ON END OF DAY Check this option to send end...

Page 100: ...OSS SALE TOTAL ADDS TO NET SALE TOTAL UPDATES HASH TTL ON FINAN SFT RPT UPDATES TIME PERIOD REPORT UPDATES GROUP REPORT UPDATES INDIVIDUAL PLU TOTALS ADDS TO OVERALL PLU TOTALS UPDATES DRAWER TOTALS R...

Page 101: ...RD HOLDER NAME Used with Integrated Payment Select this option to print the cardholder s name below the signature line TEST AS OPERATOR ID Do not select this option in live applications would print te...

Page 102: ...culation ALWAYS UP or ALWAYS DOWN ROUNDING ON MULTIPLICATION AND DIVISION Choose rounding method for Multiplication Division calculations UP AT 5 Always Up or Always Down ROUNDING ON DISCOUNT Choose r...

Page 103: ...elect TARE WEIGHT to view the Tare Weight programming 2 Touch the Add icon 3 Input a description for the new tare weight and press OK to add the tare or press OK AND CONTINUE to create additional tare...

Page 104: ...a predefined set of functions operations We can create as many functions tenders and MACRO s as are needed Custom key descriptors up to 30 characters can be programmed on the keys MLU and FLU editing...

Page 105: ...for the function you can use the X at the end of the descriptor field to clear the current descriptor TYPE The type of key displays this field cannot be edited 4 The Function Tender Macro key Sub Men...

Page 106: ...eys as your application requires 1 2 Type a descriptor for your new key at the Input Description field The X at the end of the field clears the current descriptor 3 Select a key type from the SELECT F...

Page 107: ...riginal key You can also use this procedure to delete or inactivate specific keys 1 Select the key you wish to copy i e the DISCOUNT key 2 Touch and hold the key the selection window below displays 3...

Page 108: ...t mode SORT Select SORT from the available selections to sort alphabetically or by key type FILTER BY TYPE This selection allows you to filter for keys of a specific key type FILTER ALL KEYS Sorts all...

Page 109: ...ollars in foreign currency For example a Canadian dollar may be worth 70 US The inverse of that value statement would be that a US dollar is worth 1 428571 Canadian dollars Look for the rate expressed...

Page 110: ...Discount Selections are Preset Discount or Open Discount Is Surcharge Discount Choose Discount or Surcharge Net Item Total Check this option if you want the discounted amount to report to the PLU tot...

Page 111: ...ting manually Also a single item or large order might be required to be sent to a different printer than normal Select STAYDOWN or TRANS POP UP To operate before the transaction touch 1 KP ROUTING for...

Page 112: ...te OPTION Log Backup Type Select USB FTP or INTERNAL STORAGE With Database check this option if you want the Log Backup to include the Database USB USB PATH You can create a custom description for thi...

Page 113: ...int a barcode GENERAL Manager Required Operation requires input of manager password to complete operation Price Level Touch a Price Level key prior to a PLU entry to shift the price of a PLU to a diff...

Page 114: ...RA key is used Manager Required Operation requires input of manager password to complete operation Recall Table The check tracking system can maintain balances and the entire transaction in the regist...

Page 115: ...ees or Signed On Employee GENERAL Manager Required Operation requires input of manager password to complete operation REPORT Select the reports from the list to be included when this key is pressed FI...

Page 116: ...ration requires input of manager password to complete operation Split Item When like items are consolidated in a transaction you can move the cursor to the item and touch the SPLIT ITEM key to display...

Page 117: ...before some functions such as subtotal discount Tax Exempt The TAX EXEMPT can be preprogrammed to exempt specific taxes from a sale GENERAL HALO Amount High Amount Lock Out This is the maximum amount...

Page 118: ...from a transaction Locate the cursor on the item you wish to remove and touch the VOID ITEM key GENERAL HALO Amount High Amount Lock Out This is the maximum amount accepted when this Void Item key is...

Page 119: ...Sam4POS 6600 4800II Program Manual v2 1 Program Mode 119 Allow Decimal Input Allows use of the decimal key when inputting quantities i e 3 32 X Time...

Page 120: ...Tender When checked only the amount of the sale or greater are accepted Need Manager for Under Tender If checked the manager is needed to approve the transaction if the amount entered is less than th...

Page 121: ...er is used For example as a store policy you may only accept food stamp amounts up to 50 You would set the HALO as 50 00 TAX EXEMPT Use this setting to exempt the specified tax rates 1 10 when food st...

Page 122: ...r amounts over the food stamp total EFT Key Select the type of tender for this key Credit DCAP SPT Debit DCAP SPT Gift DCAP SPT Gift No NSF DCAP Canadian Debit DCAP Cash Benefit DCAP Account Rec DCAP...

Page 123: ...Sam4POS 6600 4800II Program Manual v2 1 Program Mode 123...

Page 124: ...ON field for the new MACRO The X at the end of the description filed can be pressed to clear the current descriptor 3 Press OK to add the new MACRO press OK AND CONTINUE to add additional MACRO s Pres...

Page 125: ...an icon next to the item 8 Press OK to save your MACRO if you want to start over press DESELECT ALL to remove all the current selections Pressing CANCEL will exit the selection screen without adding a...

Page 126: ...ey you wish to copy 2 Touch and hold the MACRO key the selection window below displays 3 Select COPY TO NEW ITEM to create a copy of the same MACRO key 4 Select COPY TO EXISTING ITEMS to copy the oper...

Page 127: ...eceipts kitchen and guest check printers that you may have These receipt messages can then be assigned for use in the Employee STATION Receipt Format programming 1 Select RECEIPT from the PROGRAM MODE...

Page 128: ...nes Header Footer elements 3 Select the elements to edit on the receipt by checking the box in front of the area 4 Select Elements to include on the receipt such as Date Time Dash Lines etc from the S...

Page 129: ...as per options programming Footer Choose from the Select Elements to include on the footer Message 2 Post Amble message that appears at the bottom of the receipt Logo Image 2 Image that appears at the...

Page 130: ...image that is loaded in the terminals image gallery or on a USB SD storage device Image Loaded In Terminal Loading an image saved in the terminals Image Gallery or on a USB SD memory device installed...

Page 131: ...600 4800II Program Manual v2 1 Program Mode 131 5 Choose the image you want for your selected Logo Image 6 Touch SAVE in the upper left corner of the screen Touch SAVE to load the selected image to th...

Page 132: ...NO the image is not defined on the internal printer but is only saved as the Logo Image for the receipt Image Loaded In Printer If you had previously chosen to define images on the internal printer yo...

Page 133: ...ed Image is saved as the logo image on the receipt Image Loaded In Printer Button Beginning at v0 1 140 a new button has been added to the Actions section of receipt programming This new button allows...

Page 134: ...LETE ALL Removes all images e CLOSE Return to the main receipt programming screen Message The Message Programming area allows you to create custom messages that can be used for certain operations or f...

Page 135: ...ssage category by pressing and holding an existing category in the list Message categories can be deleted in this manner as well 4 Use the Edit Sort Menu icon to sort the list alphabetically or choose...

Page 136: ...r PRINT RED 7 Press OK when done Select OK AND CONTINUE to add more messages for the category Press CANCEL if you wish to close the window without creating a new message 8 When complete your message w...

Page 137: ...LECT ALPHA TEXT GROUP FIRST 72 WASTE ON THIS ITEM IS NOT ALLOWED 24 COMLPETE PREVIOUS OPERATION FIRST 73 ZERO AMOUNT SALE IS NOT ALLOWED 25 UNDEFINED FUNCTION 74 DUPLICATED LINKED PLU IS NOT ALLOWED 2...

Page 138: ...TY 119 SPLIT THIS ITEM NOT POSSIBLE 181 PLU STATUS GROUP IS NOT EXIST 120 CANNOT CREATE ANY MORE 182 IT EXCEEDS THE MAXIMUM NUMBER 121 MUST CREATE PROMOTION GROUP 183 FAIL TO CONNECT IRC PLESE CHECK M...

Page 139: ...OVER OPEN 153 STORAGE MEMORY IS NOT ENOUGH 154 RESTORE ERROR 209 PRINTER PAPER END 210 PRINTER PAPER NEAR END 155 PLU CODE ALREADY EXISTS 211 PRINTER TPH TEMERATURE OVER 156 NO AVAILABLE PRICE LEVEL 1...

Page 140: ...M LINKED PLUS EXIST 252 RETURNING OF THIS ITEM IS NOT ALLOWED 234 NO KEYLINK PGM FILE 253 REQ GALLONAGE AMOUNT 235 NO FUNCKEY PRGM FILE 254 PLEASE CHECK COM PORT KITCHEN VIDEO 236 NO PLU PGM FILE 255...

Page 141: ...Sam4POS 6600 4800II Program Manual v2 1 Program Mode 141 22 HASH TOTAL 45 SAM4S CASH DRAWER 23 AUDACTION 46 ESTIMATED TIPS...

Page 142: ......

Page 143: ...this label as desired or create a new label 3 Press the add record icon to create a new label or press and hold on an existing label in the list The NEW record dialog appears 4 Enter a description for...

Page 144: ...edit the font of your receipt message options include a Text Size b Text Font Select from 15 avaiable font styles c Font Align left Center or right align 9 You can edit the DESCRIPTION DELETE elements...

Page 145: ...fixed amount or percentage discount when specific quantities of similar items are purchased For example Save 5 on any three bottles of wine This discount is implemented by first linking the applicable...

Page 146: ...ment this discount you must list each item and the qualifying quantity that must be purchased on the promotion program screen enter the discount type and the discount value a Select the MULTI BUY prom...

Page 147: ...Programming on page 149 for details a Select the Combo Discount promotion type b Add a new promotion or select an existing promotion to edit c Enter a descriptor for the promotion d On the Combo Disco...

Page 148: ...motion type b Press the add a new promotion icon or select an existing promotion to edit c Type in a descriptor for the promotion in the INPUT DESCRIPTION field on the dialog screen that appears d Sel...

Page 149: ...eated You can edit the Count Amount fields as necessary If desired you can copy a promotion or delete a promotion simply press and hold on the promotion until the dialog show below is displayed You ca...

Page 150: ...dividually 1 From the main PROGRAM MODE menu touch PROMOTION select PROMOTION GROUP from the available selections 2 Touch the to edit 3 Type in a descriptor for the promotion group press OK or press O...

Page 151: ...view PLUs from All groups or choose a specific group to view PLUs from just that group You can also search for specific PLUs by name Pizza for example 6 6 The SELECTED ITEM COUNT shows the number of...

Page 152: ...o the promotion group programming 9 You can use the DELETE button to remove selected items from the promotion group Load MLU Button When programming the items for a Promotion Group we can select items...

Page 153: ...00 4800II Program Manual v2 1 Program Mode 151 3 On the PLU list press the LOAD MLU button in the upper right of the display The MLU Screens are displayed 2 The complete list of PLUs for all groups is...

Page 154: ...LU to add to the Promotion Group 5 You are returned to the complete list of PLUs for all groups Repeat the process to add additional items using the Load MLU method to the Promotion Group as desired 6...

Page 155: ...he customer into its component ingredients When PLUs or menu items are linked to a recipe they use this inventory program Product Mix Groups can be used to implement a simplified ingredient system for...

Page 156: ...d break down in to Buns bread meats lettuce tomato and so on 1 Select INGREDIENT from the PRODUCT INGREDIENT menu selections DESCRIPTOR Up to a 30 charactor descriptor can be entered for the ingredien...

Page 157: ...or press OK And Continue to add more ingredients Pressing Cancel will exit without adding any ingredients The X at the end of the field will clear the current information Edit Ingredients 1 Select an...

Page 158: ...tain other recipes Add a New Recipe 1 Select RECIPE from the PRODUCT INGREDIENT selection menu 2 Press the add record icon the list to edit as necessary 3 Type in a description up to 30 characters for...

Page 159: ...ent in the selected recipe DELETE This button is used to delete ingredients from the selected recipe 1 Select a recipe from the list to Add NEW ingredient items to or EDIT current ingredient items Use...

Page 160: ...ist the RECIPES dialog displays 2 Select COPY TO NEW ITEM from the available selections the Copy To New Item dialog appears 3 Type in a description for the new recipe press OK to add the new recipe to...

Page 161: ...Sam4POS 6600 4800II Program Manual v2 1 Program Mode 159 6 Press YES to copy the ingredient to the selected recipes you are returned to the main recipe screen...

Page 162: ...duct mix items can be created 1 Select PRODUCT MIX from the PRODUCT INGREDIENT selection menu 2 to add a new product mix to the database or you can select one of the existing product mix groups from t...

Page 163: ...n the group the PLU Descriptor PLU Code number and the Count The COUNT on the PLU Tab represents the number of pieces used by the specific PLU when sold Edit Add Items to Product Mix You use the butto...

Page 164: ...ist to see just the PLUs in that group Scroll through the list of PLUs and select the items to add to the Product Mix group The PLU list can be sorted alphabetically or by PLU Code to make it easier t...

Page 165: ...for any or all the items in the group Select the items in the list you want to edit press the EDIT button The COUNT entry dialog displays 7 Enter the new COUNT number of pieces and press OK The new co...

Page 166: ...800II Program Manual v2 1 2 Press the Load MLU button at the top right of the display the MLU selection screen appears 3 Select the appropriate MLU and select an item from the MLU to add to the PMG Yo...

Page 167: ...finished adding items The selected items are added to the product mix group 5 You can edit the count for any or all the items in the group Select the items in the list you want to edit press the EDIT...

Page 168: ...and colors Enable the System Options Show Table Map Icon to display the icon on the REGISTER Mode title bar and or Go Directly To The Graphic Table to display the table map immediately when accessing...

Page 169: ...LU FLU B Table Edit Pane to add NEW tables EDIT or DELETE selected tables within a seating zone SHOW and HIDE table information C Table Display Pane displays the table grid D Table Map Seating Zones C...

Page 170: ...the Table Seating Zone and customize the background and text color as desired A 25 color palette is provided 3 Press OK to view you edits on the main table map screen Add Additional Table Seating Zon...

Page 171: ...is provided 3 Press OK to add the new zone or press OK AND CONTINUE to add more zones as desired Pressing CANCEL will exit without adding the new zone 4 The new table seating zones appear Adding Table...

Page 172: ...the seating zone in the Count filed 4 Customize the background and text color as desired 5 Select the Recall Key associated with these tables 6 Press OK the tables are created and displayed in the tab...

Page 173: ...ach table zone has its own settings for the Table Width and Height so each zone can have a different appearance 11 Add Tables for additional table seating zones as necessary Note when creating table g...

Page 174: ...172 Program Mode Sam4POS 6600 4800II Program Manual v2 1...

Page 175: ...can use scroll buttons to view the hidden keys 1 Select MLU EDIT from the SCREEN EDIT menu screen The MLU EDIT screen displays MLU EDIT Screen Sections A MLU Groups Pane These are the groups of MLU s...

Page 176: ...g MLU Groups Individual MLU s are created for each group These MLU s are the screens that will appear in the register mode Each MLU can be assigned up to 56 PLUs or functions as necessary The keys on...

Page 177: ...Function EDIT Edit the MLU Group or MLU Descriptor DELETE Delete the selected MLU Group or MLU COPY TO NEW ITEM Copies the currently selected MLU Group or MLU to a new MLU Group or MLU COPY TO EXISTI...

Page 178: ...ppear on the MLU grid To make finding items easier you can press the Sort icon to sort the items alphabetically or by code You can 6 Check SELECT ALL if you want to add all the items or Check just spe...

Page 179: ...e 177 Editing the Appearance of MLU Screens 1 You can rearrange the items as desired on the grid Press and drag the selection to the desired location 2 The appearance of the items on the MLU screen ca...

Page 180: ...appears and the TYPE of key is displayed 3 When adding items to a selected MLU if you select more items to load than the number of available spaces on the MLU the SAM4POS will automatically create ad...

Page 181: ...for all the selected items i e FOOD 1 thru FOOD 5 FLU Edit A Function Look Up FLU is very similar to a MLU except that no PLU items can be assigned to a FLU The FLU keys are displayed on the bottom o...

Page 182: ...edit from this section The FLU screens provide up to 14 single keys which can have functions tenders Macro s or MLU keys assigned Add New FLU Screens 1 Touch the icon to add a new FLU 2 Enter a Descr...

Page 183: ...acro s or MLU s These keys can be edited using the design attributes Design Item Attributes Use this section to assign or delete keys to the FLU and to design the look of the keys We can change the ke...

Page 184: ...ere all the individual peripheral devices used on the SAM4POS system are configured and routed to the all the stations in the system The peripheral devises available for use on the SAM4POS are Printer...

Page 185: ...programming screen displays 2 Choose the device from the selection list you wish to add or edit 3 If you have a long list of printers you can use the search field to search by descriptor only the pri...

Page 186: ...you want to the printer to cut after printing This flag can also be used to send a signal to a beeper connected the printer FEEDING LINES AFTER PRINTING Up to a 2 digit entry is allowed 0 99 Scanner S...

Page 187: ...0 COMMUNICATION TYPE Serial Serial COM PORT COM1 thru COM4 BAUD RATE 1200 2400 9600 19200 38400 57600 115200 DATA BITS 7 or 8 PARITY NONE EVEN ODD STOP BITS 1 or 2 FLOW CONTROL NONE XON_XOFF S W RTS_C...

Page 188: ...eral DEVICE MODEL Datacap COMMUNICATION TYPE Serial Serial COM PORT COM1 thru COM4 BAUD RATE 1200 2400 9600 19200 38400 57600 115200 DATA BITS 7 or 8 PARITY NONE EVEN ODD STOP BITS 1 or 2 FLOW CONTROL...

Page 189: ...COM PORT COM1 thru COM4 BAUD RATE 1200 2400 9600 19200 38400 57600 115200 DATA BITS 7 or 8 PARITY NONE EVEN ODD STOP BITS 1 or 2 FLOW CONTROL NONE XON_XOFF S W RTS_CTS H W Kitchen Video General DEVIC...

Page 190: ...2 FLOW CONTROL NONE XON_XOFF S W RTS_CTS H W Print PAPER CUTTING AFTER PRINTING Check if you want to the printer to cut after printing FEEDING LINES AFTER PRINTING A 2 digit entry is allowed Device Ma...

Page 191: ...lays The NEW item input dialog is specific to the device selected Refer to the Device Mapping Setting chart for details 5 Press OK when complete to add the device mapping or press OK AND CONTINUE to m...

Page 192: ...BACKUP DEVICE set if you wish to define a backup device in the case the main device is offline SELECT BACKUP TERMINAL select the terminal where the backup device is connected Scanner Input a DESCRIPT...

Page 193: ...VICE from the list of available devices as set in the Device Setting screens SELECT FROM TERMINAL chose the terminal where the device is connected Text Inserter Input a DESCRIPTION for the device up t...

Page 194: ...provided to maintain the KP Group settings GOTO will bring you to the Device Setting programming This allows you to Add Edit devices without having to exit out of the KP Group programming NEW is used...

Page 195: ...ect DEVICES then choose EFT OPERATION from the devices menu selections 2 The EFT Operation menu is displayed select the Datatran_Operation or SPT_Operation depending on the integrated credit equipment...

Page 196: ...cap EFT device Parameter Download Use this function to get new PIN Pad parameters from Datacap Get Gift Card Balance Select Gift Card Balance the operator will be prompted to slide a gift card The bal...

Page 197: ...o the MSR Setting chapter for detailed information on how to setup the MSR for use with the SAM4POS application 1 Select CARD READ FORMAT from the DEVICE menu The selection screen below displays 2 On...

Page 198: ...column number where the you wish to START reading on the card number This does not include the sentinel character COLUMN OF NUMBER Enter the column number where the you wish to START reading on the c...

Page 199: ...tion on the integrated MSR These settings are not available on the SAP 6600 or SAP 530 terminal with SAM4POS loaded These settings are separate from the Card Read Format settings used for reading empl...

Page 200: ...Error Report Code 5 When you have finished editing the settings press the SET button next to LOAD to send changes to the MSR Three quick beeps will sound when the settings are sent to the MSR 6 Pressi...

Page 201: ...n the IRC is active all terminals in the system are updated automatically when program changes are made Revenue Center information is also defined here 1 From the main PROGRAM MODE selection menu touc...

Page 202: ...o view the current Terminal Information and to setup IRC Inter Register Communication for the system 1 Select TERMINAL NETWORK from the NETWORK REVENUE selection menu The terminal information will REF...

Page 203: ...N SAM4POS application version installed on the current terminal DATABASE VERSION This is the database version for the current terminal BUILD VERSION This is the Android build version currently install...

Page 204: ...als will restart after they synchronize Afterward a list of synchronized terminals is displayed RELEASE MAIN Releases the current MAIN terminal Note IRC must be turned off on all substations before th...

Page 205: ...the images in an IRC network SYNCH DATA Press this button to synchronize the programming in an IRC network CHANGE TO MAIN In an IRC network press this button to change the selected terminal as the mai...

Page 206: ...resses at all terminals TERMINAL DESC Enter a descriptor for the current terminal i e POS MAIN Bar Terminal Server Station etc Set the STORE NAME on all terminals in the system o Program Mode Network...

Page 207: ...NAME MAC ADDRESS IP ADDRESS APP VERSION DATABASE VERSION BUILD VERSION REGISTER NO Change Terminal IP Address The terminal IP address is set in the main Android settings You can go to these setting fr...

Page 208: ...ys depending on the authority settings for the current employee 4 Enter the manager password default is 9999 then press ENTER 5 On the Settings menu go to Wireless Networks Chose Ethernet then touch C...

Page 209: ...same on all terminals in system DNS same on all terminals in system For the DNS use 8 8 8 8 Gateway same on all terminals in system For the Gateway use the IP of the Router In the example 192 168 1 1...

Page 210: ...When complete launch the SAM4POS application again Terminal DESC The Terminal Descriptor is used to help identify each specific station within the IRC system 1 From the PROGRAM MODE NETWORK REVENUE T...

Page 211: ...he field to clear the current name 2 Press OK Set Main One terminal in the system must be setup as the main terminal Determine which terminal will be the Main Terminal then proceed as follows 1 From t...

Page 212: ...be turned off on all substations before the current MAIN station can be released REFRESH Press this button to REFRESH the terminals list in the IRC PING Allows you to PING terminals in the IRC to veri...

Page 213: ...he selection menu that you wish to edit Price Level The default program provides one price level however SAM4POS allows you to create as many different price levels as are necessary for your applicati...

Page 214: ...e start time for the time schedule to begin End Activate At set the end time for the time schedule GENERAL Start Price Level Choose the price level you want to begin at the specified Date Time GOTO Pr...

Page 215: ...o automatically load at certain times This is useful if you want different MLU screens such a Breakfast Lunch Dinner to display at a specified time 1 From the Time Schedule menu screen touch Screen Le...

Page 216: ...art time for the time schedule to begin End Activate At set the end time for the time schedule GENERAL Start MLU this is the MLU screen you want to begin at the specified Date Time GO TO Press the GOT...

Page 217: ...Period at specified times KP Time Periods are used when setting up KP Group programming 1 From the TIME SCHEDULE menu touch KP TIME PERIOD to view add edit KP Time Periods 2 3 Define the activation s...

Page 218: ...n End Activate At set the end time for the KP time period GENERAL Start KP Period Choose the KP Group you want to Start Activate At specified Date Time Go To Press the GOTO button to go directly to th...

Page 219: ...the new auto reboot time Auto Reboot Settings DESCRIPTION Type in a description up to 30 characters for the scheduled auto reboot Use the X at the end of the field to clear the current description PE...

Page 220: ...a specified time Report totals as defined in the End Of Day EOD report screen will be cleared the same as if they were executed from the EOD screen 1 From the Time Schedule menu screen touch Auto End...

Page 221: ...in a description up to 30 characters for the scheduled auto reboot Use the X at the end of the field to clear the current description PERIOD Determine the specific days of the week for the scheduled...

Page 222: ...ions and perform touch calibration 1 Choose SYSTEM from the main PROGRAM MODE menu selection screen 2 The SYSTEM menu screen displays 3 Choose the program area you wish to access from the SYSTEM menu...

Page 223: ...ck into SAM4POS terminal 3 Sign on to the SAM4POS the default sign on is 1 ENTER 4 Select the Program Mode 5 Press SYSTEM from the main program mode menu screen 6 Select Register License from the Syst...

Page 224: ...es access to the database backup operations for the current program files The database can be backed up manually or you can set the backup to execute at a specified date and time Database Backup 1 Tou...

Page 225: ...5 When the backup has completed the confirmation Database Backup Success displays 6 When the database has backed up successfully three files are created on your memory device a DatabaseInfo txt b Name...

Page 226: ...BACKUP option at the top of the screen 2 Set the TIME you wish the backup to occur then press Database Backup 3 Select the PATH to save the backup to a USB b Internal Storage c External SD Card 4 Pre...

Page 227: ...ual v2 1 Program Mode 225 8 Press OK 9 Exit out of the System Database menu screen The backup will initiate at the specified time 10 After the Automatic backup runs the Database Backup Success confirm...

Page 228: ...BACKUP The Log Backup dialog screen displays 2 Check the WITH DATABASE selection to back up the database with the Log backup 3 On the PATH line for the device you are backing up to type in a director...

Page 229: ..._20171019_090922 zip 10 Unzip the log files to view individual logs Logs are saved as a text file you can view the log files using a text editor such as MS Notepad 11 Press the back arrow icon on the...

Page 230: ...the category list on the left side menu to the SYSTEM category 5 Select Date Time from the available selections and set as desired a Automatic date time or manually enter the date time Then choose b...

Page 231: ...make the font in the register mode larger 7 To return to the SAM4POS application press the icon Contrast Setting 1 Touch the SYSTEM icon on the main PROGRAM MODE screen to display all the program cat...

Page 232: ...Keyboard is required to access the BIOS settings 1 Power off the SAM4POS terminal and connect a USB keyboard 2 Power on the SAM4POS terminal press Delete when the terminal begins loading 3 Using the...

Page 233: ...ct COM1 2 3 Port Voltage Setting 7 Choose the value for each setting as desired 8 To return to the SAM4POS application press the icon Super Macro The super macro a troubleshooting resource records the...

Page 234: ...icon can be used to select and delete specific Super Macro Log entries or backup the selected Log files to an SD Card or USB memory device Program Backup Restore Program Backup Restore provides a mea...

Page 235: ...5 When the backup is complete the confirmation message SUCCESS is displayed briefly then you are returned to the Program Backup Restore menu screen APK Install Updates can be performed locally using a...

Page 236: ...APP LOCAL from the Choose APP Update 4 The APK Installer screen appears 5 Press the appropriate SAM4POS APK file you want to load It s possible to have multiple update files on the same drive The Ins...

Page 237: ...en appears Verify the version in the lower right corner on the sign on screen 11 Reboot the SAM4POS terminal to complete the update Team Viewer Team Viewer is a remote access utility that can be used...

Page 238: ...al v2 1 3 When the support person signs on with the code provided the confirmation screen below is displayed 4 Press Allow to confirm you want to allow remote support access 5 The SAM4POS application...

Page 239: ...oyee you want to sign on and press ENTER 9 When the remote support person has completed all their tasks terminate the connection by simply pressing RELEASE TEAMVIEWER MODE on the main sign on screen C...

Page 240: ...hold the each of the targets as they appear until instructed to Release to Proceed 5 The message Calibration In Progress Please Wait displays When completed the main System menu is loaded Note If you...

Page 241: ...Sam4POS 6600 4800II Program Manual v2 1 Program Mode 239 3 Press the return icon twice to return to the SAM4POS System menu...

Page 242: ...ramming requires an active internet connection The ETC program area also allows us to view the SAM4POS Version information 1 Select ETC from the main PROGRAM MODE menu screen 2 The WEB VIEW screen dis...

Page 243: ...l sites 6 Your site will be added to the list 7 You can access the site as you would from any other internet connected device 8 If your site requires a password for access type in your Login informati...

Page 244: ...he Edit Sort icon to access the edit mode and the sort options The Edit Mode allows you to select multiple web views for deletion The sort option allows you to sort the web views alphabetically Progra...

Page 245: ...the selected scan Press the refresh icon 4 Check Options and filters for your scan Press the Print icon to preview print your selection Available Scans Include PLU PLU Options Preview Option Category...

Page 246: ...2 3 NON PLU Options Preview Option Category QUICK PLU Options Preview Option Category Employee EMPLOYEE Options Preview Option Category Filters Employee Authority Level AUTHORITY LEVEL Options Previe...

Page 247: ...on Category MESSAGE Options Preview Option Category ERROR MESSAGE Options Preview Option Category REPORT MESSAGE Options Preview Option Category LABEL PRINT Options Preview Option Category Promotion P...

Page 248: ...review Option Category DEVICE MAPPING Options Preview Option Category EFT OPERATION Options Preview Option Category MSR SETTING Options Preview Option Category Network Revenue REVENUE CENTER Options P...

Page 249: ...Sam4POS 6600 4800II Program Manual v2 1 Program Mode 247...

Page 250: ...internet connection you may need to perform a Datacap device load and PIN Pad parameter download What to Order Datacap Equipment Part Numbers 1900 20 IPTran LT applications with up to 3 ECRs 1715 20 N...

Page 251: ...4800II Program Manual v2 1 Single ECR Multi ECR 3 or Less NOTE If you have an installation with 3 IPTran LT units all three have a separate batch and work independent of each other separate batching s...

Page 252: ...rogramming for Integrated Payment Device Programming Device programming is where EFT device is configured and routed to the all the stations in the system Device Setting 1 Go to the PROGRAM MODE Selec...

Page 253: ...ICE MAPPING from the selections on the DEVICE menu 2 The DEVICE MAPPING programming screen displays 3 Choose the device from the selection list to map the device to the SAM4POS terminal 4 Press the NE...

Page 254: ...PY OF EFT RECEIPT Indicate the desire number of copies of the credit transaction receipt to be printed Set HASH Options The SAM4POS series registers have various options affecting the reporting of HAS...

Page 255: ...WER Open Drawer This is option is selected by default uncheck this option only if you do not want to open the cash drawer when this tender is used MISC Allow Over Tender Set this option only if you wa...

Page 256: ...only The TIP key is used to enter a gratuity on a check prior to finalization PLU Status Group for Gift Cards For most merchants the sale of a gift card is not reportable revenue until actual merchan...

Page 257: ...u selections provides access to the database backup operations for the current program files The DATABASE BACKUP backs up the database configuration data and all sales data Database Backup 1 From the...

Page 258: ...4POS we are storing some information on the approvals at the register This is required to be able to perform By Record transactions The Clear EMV File in the Datatran_Operation menu should be performe...

Page 259: ...T OPERATION function menu in one of two ways 1 While in REGISTER mode press the EFT OPERATION function key located on the appropriate MLU or FLU on the display a Select the desired operation from the...

Page 260: ...used transaction data is stored at the processor Gratuity Entry The Gratuity Entry command allows the operator to add a tip to a pre authorized credit sale Not available with processor First Data Post...

Page 261: ...communication to the register receipt if desired Initialize EFT Select Initialize EFT to verify communications software versions and installed networks 1 From the main PROGRAM MODE menu screen select...

Page 262: ...lect DEVICE then touch EFT OPERATION 2 Select Datatran_Operation from the selections 3 Select CLOSE BATCH The register will information dialog Working is displayed then the Batch Settlement Successful...

Page 263: ...t and merchant voucher print SAM4POS TERMINAL 2017 10 17 THU VOID SALE CARD 0010 VOID AMOUNT 2 01 INVOICE 00038 REFERENCE 1005 NO 000023 REG POS 1 MANAGER SAM4POS TERMINAL 2017 10 17 THU VOID SALE CAR...

Page 264: ...the transactions in the current batch This operation is Only to be used for troubleshooting Not for reporting purposes SAM4POS TERMINAL 2017 09 27 22 37 WED LOCAL TRANSACTION REPORT INV 00001 AMT 2 0...

Page 265: ...ions after the sale No TIP entry is allowed for GIFT Card transactions Tips must be entered using a PLU prior to finalization with a Gift Card 1 Select GRATUITY ENTRY from the EFT OPERATION function k...

Page 266: ...he batch with this function Note This operation does not adjust any other cash register totals or counters Pin Pad Reset Use this operation to reset the Pin pad connected to the integrated credit devi...

Page 267: ...the PIN Pad keypad to continue 3 At the prompt swipe the Gift Card on the PIN Pad 4 The balance will be recalled and printed SAM4POS TERMINAL 10 11 2016 11 57 WED MERCHANT ID 19497807 CLERK ID test BA...

Page 268: ...ce will call Datacap s host PC and load itself 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select Datatran_Operation from the selections 3 Scroll down the list of...

Page 269: ...try dialog will display Note Selections may vary depending upon your installed application SAM4POS TERMINAL DATE 06 23 2016 THU DIAGNOSTICS 0 1 IPTRAN VERSION 4 CREDIT MID SETTINGS 10 IP ADDRESS 11 DN...

Page 270: ...is Cleared automatically when the CLOSE CURRENT BATCH command is performed Some sites are set to Auto Batch and some processors only allow Auto Batch If Auto Batch is utilized this operation should b...

Page 271: ...D 19497801 CLERK ID 3 VERIFY CARD VISA 0010 ENTRY METHOD CHIP DATE 10 10 2017 TIME 12 20 15 INVOICE 00005 REFERENCE 00005 AUTH CODE 59981A AMOUNT USD 0 00 USD 0 00 APPROVED THANK YOU I AGREE TO PAY TH...

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