customer files, programs or data. The information or operating elements and the
contents of files will not be re-installed in any case in the event of loss. Sagem
Communication may decide, at its option, to repair the phone with new or
reconditioned parts, replace the phone with a new phone or, in any dispute, a phone
in good working condition. During its work Sagem Communication reserves the
facility to make, where necessary, any technical modifications to the phone where
these modifications doe not adversely affect its initial purpose. Faulty parts to be
replaced during a repair under warranty will become the property of Sagem
Communication. The phone repair and standstill time during the warranty period may
not lead to an extension of the warranty period as stated in article 1 above, provided
no other vital provisions have been agreed. The application of the warranty is subject
to the full payment of the sums due for the phone when the request for support is
made.
4.
The following are excluded from the warranty: Breakdowns or malfunctions due to
non-compliance with the installation and use instructions, to an external cause of the
phone (shock, lightning, fire, vandalism, malice, water damage of any type, contact
with various liquids or any harmful agent, unsuitable electric current...), to
modifications of the phone made without the written consent of Sagem
Communication, to a servicing fault, as described in the documentation supplied with
the phone, to lack of supervision or care, to poor environmental conditions of the
phone (especially temperature and hygrometry, effects of variations in electric
voltage, interference from the mains network or earth) or even due to a repair, a call-
out (opening or trying to open the phone) or to servicing done by personnel not
approved by Sagem Communication. Damage resulting from inadequate packaging
and/or poor packing of the phone sent back to Sagem Communication.
Normal wear and tear of the phone and accessories.
Communication problems linked with a poor environment, especially: Problems
accessing and/or logging onto the Internet, such as breakdowns of the access
network, the failure of the subscriber's or his correspondent's line, transmission fault
(poor geographic coverage by radio transmitters, interference, disturbance, failure or
poor quality of phone lines...), a fault inherent to the local network (cabling, file
server, user phone) and/or transmission network fault (interference, disturbance,
failure or poor quality of the network...). Change of parameters of the cellular network
made after the phone was sold. Supply of new software versions. Current servicing
work: delivery of consumables, installation or replacement of these consumables...
Call-outs for phone or software modified or added without the written consent of
Sagem Communication. Faults or disruptions resulting from the use of products or
accessories not compatible with the phone. Phones returned to Sagem
Communication without having complied with the return procedure specific to the
phone covered by this warranty. The opening or closing of a SIM operator key and
call-outs resulting in the non-operation of the phone resulting from the opening or
closing of SIM operator key done without the agreement of the original operator.
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