English
8
- TROUBLESHOOTING -CAUSES AND
REMEDIES
The following table lists a number of troubles that may occur dur-
ing the working life of the machine.
When the symbol
appears in the "remedy" column it
means that the intervention must be carried out by the
Maintenance technician.
TROUBLE
CAUSE
REMEDY
The machine does not switch on
The machine is not powered up
Check that the plug is connected
Check that the multi-pole switch (if present) is on
Check the electrical circuit fuses
Check electrical connections
Display shows message
The grounds tray is full
Empty the grounds tray and refit it correctly
"EMPTY GROUNDS"
Grinding error
The coffee grinder is jammed
Clean the coffee grinder
(see "7.3 Jamming of coffee grinder")
Instead of coffee only water is
The pre-ground coffee selection key has
Insert the dose in the slot and repeat the cycle
dispensed
been pressed but no powder coffee was
inserted in the relevant slot
No water or steam are dispensed
The hoe of the steam/hot water spout is
Clean with a fine needle
clogged up
The coffee is dispensed too quickly
Grinding is too coarse
Adjust it on finer grinding
The coffee is dispensed too slowly
Grinding is too fine
Adjust it on coarser grinding
The coffee isn't hot enough
The cup is not pre-heated
Pre-heat the cup on the heating plate
The machine has not reached yet the
Wait for correct temperature to be reached
correct temperature
The coffee is not creamy enough
The blend is not suitable, the coffee is not
Change coffee blend or check the grinding
freshly roasted, and the ground coffee is
(if pre-ground)
either too fine or too coarse
Machine takes too long to heat up,
The machine circuit is cogged up by lime-
Descale machine
the water delivery is very limited
stone
The dispensing unit cannot be
The coffee dispenser unit is not in its
Switch machine off and on through the main
removed
proper base position (N)
switch
The dispensing unit cannot be
The coffee dispenser unit is not in its
Manually rotate the unit until the basic position
inserted
proper base position (N)
(N) is reached. Make the mark on the shaft
coincide with arrow N (see fig. 12)
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