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Ruijie RG-S6120 Series Switches Hardware Installation and Reference Guide

6 Troubleshooting

6.1 General Troubleshooting Procedures

Abnormal working after installation

Check the cabinet installation

Check the mounting of the switch in the cabinet

Check the power

connection

Check the installation of the power supply module

Check the plug-in units of each module

Check the installation and fastening of the modules

Check the indicators on the device and the modules

Check the connection of the serial ports and its parameters

Check the connection of the fibers or cables of various ports

Contact Technical Support

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Summary of Contents for RG-S6120 Series

Page 1: ...Ruijie RG S6120 Series Switches Hardware Installation and Reference Guide...

Page 2: ...or by any means without the prior written consent of Ruijie Networks is prohibited Exemption Statement This document is provided as is The contents of this document are subject to change without any n...

Page 3: ...ite https www ruijienetworks com Technical Support Website https ruijienetworks com support Case Portal https caseportal ruijienetworks com Community https community ruijienetworks com Technical Suppo...

Page 4: ...y RG S6120 48XS8 CQ 8 48 3 1 1 1 RG S6120 20XS4V S2QXS 2 4 20 2 1 1 RG S6120 24XMG4 XS4VS UP E 4 4 24 2 1 1 1 10G SFP ports of RG S6120 48XS8CQ support both 10Gbase R and 1000base X 10G SFP ports work...

Page 5: ...input Rated voltage 240 VDC Maximum voltage 192 VDC to 288 VDC Rated Input current 3 6 A Power Consumption 260 W Optical Module Refer to Appendix B The supported modules may update at any time Please...

Page 6: ...e measures The 10G Ethernet port of the RG S6120 48XS8CQ switch supports DAC For a detailed model and specification refer to Appendix B Appearance The RG S6120 48XS8CQ switch includes the chassis the...

Page 7: ...o Appendix B Rear Panel Figure 1 3 Rear Panel of RG S6120 S6120 48XS8CQ Note 1 Power slot 2 Fan slot 3 Locator indicator 4 MGMT port 5 USB2 0 port 6 Grounding point 7 Asset management label 8 System i...

Page 8: ...This interface is connected with Ethernet port of a PC to perform program downloading SFP port There are 48 10G SFP ports which support optical modules and DAC copper cables and are compatible with 1...

Page 9: ...stability safety and maintainability in such environment The RG S6120 48XS8CQ series switches adopt fan ventilation and forced convection to ensure the device can work normally in specified environme...

Page 10: ...0I F Power Supply Input AC input Rated voltage 100 VAC to 240 VAC Maximum voltage 90 VAC to 264 VAC Rated frequency 50 Hz to 60 Hz Rated input current 3 A 90 264 VAC full load High voltage direct curr...

Page 11: ...43 6 mm 17 32 in x 12 99 in x 1 72 in 1RU The RG S6120 20XS4VS2QXS switch is a class A product In a domestic environment this product may cause radio interference in which case the user may be requir...

Page 12: ...m indicator 2 PWR1 indicator 3 PWR2 indicator 4 Fan indicator 5 MGMT port indicator 6 Locator indicator 7 MGMT port 8 SFP port indicator 9 SFP port 10 SFP28 port indicator 11 SFP28 port 12 QSFP port i...

Page 13: ...t software uploading of Console ports Console port Use RS 232 interface electrical level and standard RJ45 connector This interface is connected with the serial port of terminal PC to perform system d...

Page 14: ...indicator MGMT Off The MGMT port is NOT connected Green The MGMT port is connected Blinking green The MGMT port is transmitting or receiving data Locator indicator ID Off The locator is controlled by...

Page 15: ...rear panel fan to ensure that the device works properly in the specified environment Make sure to maintain a minimum distance of 100 mm around the device for ventilation Figure 1 4 Heat Dissipation 1...

Page 16: ...current 3 5 A to 2 5 A RG PA1150P F AC input Rated voltage 100 VAC to 240 VAC Maximum voltage 90 VAC to 264 VAC Frequency 50 Hz to 60 Hz Rated input current 10A High voltage direct current HVDC input...

Page 17: ...52 5 mm x 44 1 mm 17 32 in x 17 81 in x 1 74 in 1RU The RG S6120 24XMG4XS4VS UP E switch is a class A product In a domestic environment this product may cause radio interference in which case the user...

Page 18: ...icator 2 Power indicator 3 Fan indicator 4 PoE indicator 5 MGMT port indicator 6 MGMT port 7 100M 1G 2 5G 5G 10G copper port 8 SFP port 9 SFP28 port 10 PoE button 11 FUNC button 12 USB port 13 Console...

Page 19: ...configuration maintenance management and host software uploading MGMT port This is an out band Ethernet port which uses standard RJ45 connector This interface is connected with Ethernet port of a PC...

Page 20: ...g data at 10 100Mbps RJ45 port indicator 1 24 Off The RJ45 port is NOT connected Solid green The RJ45 port is connected at 1G 2 5G 5G 10G Blinking green The RJ45 port is transmitting or receiving data...

Page 21: ...swapped and supports asset management including model version number and SN The RG S6120 48XS8CQ switch supports 1 1 power redundancy To improve the stability and reliability it is recommended to conf...

Page 22: ...is no power output Blinking amber at a rate of 1Hz There is an alarm generated but the power module still works Solid amber A power fault occurs 1 4 2 RG PA150I F The RG S6120 20XS4VS2QXS switch supp...

Page 23: ...ncy Supports dual power modules to cooperate in parallel enabling PE with 1 1 redundancy and redundant power supplies with current sharing Hot Swapping Supports disconnection of one redundant power mo...

Page 24: ...ing humidity 5 to 95 Storage humidity 5 to 95 Altitude Operating altitude 0 to 5 000 m Storage altitude 0 to 5 000 m Features Feature Description Conformal Coating Protects circuits against moisture f...

Page 25: ...50P F AC input RG PA1150P F HVDC input Rated Voltage 100 VAC to 240 VAC 50 60 Hz 240 VDC Maximum Voltage 90 VAC to 264 VAC 47 63 Hz 192 VDC to 288 VDC Input Current 10 A Max Output Voltage 53 5 V 12 V...

Page 26: ...edundancy and redundant power supplies with current sharing Hot Swapping Supports disconnection of one redundant power module from the outside power supply system Plug and unplug power modules while t...

Page 27: ...d avoid hurting legs and feet or straining the back When the device is being removed do not hold the power supply handle or the fan handle for these parts are not designed for bearing the entire weigh...

Page 28: ...akage currents of all the power supplies The rated leakage non action current of a leakage protector shall be 50 of the leakage action current Take a leakage protector with 30 mA rated leakage action...

Page 29: ...ssible If you install the switch inside a closed cabinet be sure that the cabinet has a good ventilation and heat dissipation system Be sure that the cabinet is firm enough to bear the weight of the R...

Page 30: ...ch electrostatic adherence may occur more easily when the relative humidity is low not only affecting the service life of the device but also causing communication faults The following table shows the...

Page 31: ...erference suppression and level reference All the above constitute the comprehensive grounding requirements The grounding resistance should be less than 1 There is one grounding pole at the right bott...

Page 32: ...tention to the Tx and Rx directions of the fiber The Tx end of this device should be connected to the Rx end of the peer device and the Rx end of this device to the Tx end of the peer device 2 4 Insta...

Page 33: ...s a complicated device Carefully plan and arrange the installation location networking mode power supply and wiring before installation The installation location provides sufficient space for heat dis...

Page 34: ...inside the cabinet and on various boards Blank panels should be installed completely Fastening screws of various devices in the cabinet of the same model should be ready and tightened Various boards o...

Page 35: ...nd move it to the place near the cabinet where you can handle it easily Installing Mounting Brackets 1 Take out the two L shape brackets and eight M4 8FMO countersink screws from the plastic package 2...

Page 36: ...rackets provided are only applicable for cabinets with depth of 800mm 1200mm Mounting the Switch to a Workbench In some cases users do not have the 19 inch standard cabinet The common solution is to p...

Page 37: ...e screws with a screwdriver to fix the fan module in the switch chassis Figure 3 4 Installing a Fan Module Insert the fan module smoothly Pay attention to the direction of the fan panel to avoid wrong...

Page 38: ...50I II F Wear anti static gloves before the following operations Installing a RG PA550I II F Power Module 1 Take a new power module out of the package and confirm the input mode and the input paramete...

Page 39: ...the other side is grooved The ring has two buckles Buckle A is used to remove the strap and buckle B is used to adjust the ring Figure 3 1 Strap Ring and Buckles 2 Insert the strap into the hole at t...

Page 40: ...other hand and pull out the power module uprightly and slowly 2 Install a blank panel in the power module slot and put the removed power module into its package Figure 3 10 Removing a Power Module Re...

Page 41: ...ace and make sure that it is in good contact with the power slot Figure 3 11 Installing a Power Module Insert the power module smoothly Please pay attention to the direction of the power panel to avoi...

Page 42: ...for combined grounding should be less than 1 To guarantee the security of the person and the device the RG S6120 series switch must be well grounded The grounding resistance should be less than 1 A se...

Page 43: ...appropriate interface according to the identification on the panel of the line card Distinguish the crossover cable and straight through cable 3 10 Binding the Cables Precautions The power cables and...

Page 44: ...fibers and twisted pairs match the ports Verify that the cables have been bound properly Verify that the cabling specification and connecting method are correct Verify that the cablings are all indoor...

Page 45: ...one end of the DB 9 jack of the console cable to the serial port of the PC 2 Connect one end of the console cable RJ45 to the console port of the switch Setting Terminal Parameters Step One Start the...

Page 46: ...new connection and click OK A window appears as shown in Figure 4 3 In the column of Connect Using field select the serial port you want to use Figure 4 3 After the serial port is selected click OK Th...

Page 47: ...ble is correctly connected Check if the power supply voltage complies with the requirement of the switch Check if the console cable is correctly connected the terminal can be a PC used for configurati...

Page 48: ...ult by viewing with the management software When the indicator of the host or the expansion module is red or flashing it indicates a failure in which case you need to find out the cause and turn off t...

Page 49: ...he power cable unplug the power module replace it with a qualified one and then connect the power cables Replacing Lithium Battery The built in lithium batteries can support the real time clock of the...

Page 50: ...e mounting of the switch in the cabinet Check the power connection Check the installation of the power supply module Check the plug in units of each module Check the installation and fastening of the...

Page 51: ...work Fault Description After the system starts the fans in the fan module do not work or the Status indicator is OFF Troubleshooting Check if the connection between the fan module and the backplane is...

Page 52: ...stem runs normally After the fiber interface is inserted into the optical module and the optical fiber is properly connected the link cannot be set up Troubleshooting 1 Check whether the receiving and...

Page 53: ...ard Strictly follow TSB 155 standard requirements to ensure the reliable application of 10Gbase T The maximum transmission distance will be less than 37m when CAT6 UTP unshielded wire is exposed in se...

Page 54: ...eters The maximum transmission distance will be less than 50m when CAT5e UTP unshielded wire is exposed in severe condition and influenced by external crosstalk The CAT5e UTP wire must meet TIA TSB 50...

Page 55: ...Receive Data Output Transmit Data 3 Output Transmit Data Input Receive Data 6 Output Transmit Data Input Receive Data 4 5 7 8 Not Used Not Used Figure A 3 shows the feasible connections of the straigh...

Page 56: ...Intensity of Received Light dBm min max min max MINI GBIC SX MM850 850 MMF No 9 5 3 17 0 MINI GBIC LX SM1310 1310 SMF No 9 5 3 20 3 GE eSFP SX MM850 850 MMF Yes 9 5 3 17 0 GE eSFP LX SM1310 1310 SMF Y...

Page 57: ...must use GE SFP LX20 SM1550 BIDI Models and Technical Specifications of the Mini GBIC GT Module Model Standard 1000Base T SFP Module 1000Base T Mini GBIC GT 1000Base T Cabling Distance 1000baseT Coppe...

Page 58: ...3M Passive SFP 3 28 10 3125 No XG SFP CU5M Passive SFP 5 26 10 3125 No Models and Technical Specifications of the 25G SFP28 Module Model Wave length nm Optical Fiber Type Core Size m Modular Bandwidth...

Page 59: ...onductor Wire Diameter AWG Data Rate Gb s Support DDM Yes No 40G QSFP STACK1 M Passive QSFP 1 28 4lanes x 10 3125 No 40G QSFP STACK3 M Passive QSFP 3 28 4lanes x 10 3125 No Models and Technical Specif...

Page 60: ...requirement Precautions for installation Make sure that the PE terminal of the power arrester has been well grounded After the switch AC power plug is connected to the socket of the power arrester lig...

Page 61: ...n the grounding line to the grounding terminal of the switch 3 Use the multimeter to check whether the grounding line for the arrester is in good contact with the switch grounding terminal and the fra...

Page 62: ...cable to the IN end and connect the switch Ethernet port to the OUT end Poor arrester grounding The length of the grounding line should be as short as possible to ensure that it is in good contact wit...

Page 63: ...times greater than their respective diameters After cabling is fixed the bend radius of a common coaxial cable should be over seven times greater than its diameter The bend radius of this type of cab...

Page 64: ...be smooth without sharp corners The metal hole traversed by cables should have a smooth and fully rounding surface or an insulated lining Proper buckles should be selected to bundle up cables It is f...

Page 65: ...power cords cannot be bundled on the guide rails of moving parts The power cables connecting moving parts such as door grounding wires should be reserved with some access after assembled to avoid suf...

Page 66: ...pe and in the same cabling direction should be bundled up into cable bunches with cables in cable bunches clean and straight Binding by using buckles should be performed according to Table D 1 Cable B...

Page 67: ...h as windstorm and heavy rain as well as away from dust If the dust is unavoidable keep the door and window away from the pollution source The machine room should be away from the residential area Oth...

Page 68: ...de Appendix F Ruijie Intelligent Tech Assistant Scan the QR code to get help Ruijie Networks Intelligent Service http yixiu ruijie com cn 8888 robot interface index html Ruijie Networks Official Websi...

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