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Hardware Installation and Reference Guide 

 

Troubleshooting 

 

Troubleshooting 

Troubleshooting Power Supply 

For the RSR30 series routers, you may use the power indicator on the front panel and the status indicator on the power 

module to decide if the power supply system is operating normally. For description of indicators, see Chapter 1. If a 

fault occurs, check 

 

If the power supply meets the requirements. 

 

If the router power switch is in the on position. 

 

If the power supply switch of the router is in the on position. 

 

If the power cable is connected correctly. 

 

 

Never attempt hot swapping of the power cable. If the steps above did not solve your problem, contact 

your local distributor or technical support personnel. 

Troubleshooting Fan 

For the RSR30 series routers, you may use the Fan_Status and Fan_Power status indicators on the fan tray module to 

decide if the fan tray system is operating normally. For description of indicators, see Chapter 1. If a fault occurs, check 

 

If the fan tray is inserted tightly. 

 

 

If the steps above did not solve your problem, contact your local distributor or technical support personnel. 

Troubleshooting Configuration System 

When the router is powered on and everything is normal, information described in Chapter 4 during the start will appear 

on the terminal. If a fault occurs, nothing or illegible characters will appear. 

If no information appears on the terminal display, please check 

 

If the power system is working normally. 

 

If the console port cable is connected correctly. 

If the steps above did not solve your problem, it is likely because of wrong configuration cable or wrong terminal 

parameter setting. Please check terminal parameters. 

Summary of Contents for RG-R SR30 Series

Page 1: ...RG RSR30 Series Routers Hardware Installation and Reference Guide 1 02...

Page 2: ...ten consent of Ruijie Networks is prohibited are registered trademarks of Ruijie Networks Counterfeit is strictly prohibited Exemption statement This document is provided as is The contents of this do...

Page 3: ...Customer services hotline 86 4008 111 000 BBS http support ruijie com cn Customer services email service ruijie com cn Related Documents Documents Description Configuration Guide Describes network pro...

Page 4: ...features to offer comprehensive network solutions for the industries such as telecommunications private network ISP finance tax public security and railways as well as middle and large sized enterpri...

Page 5: ...X 1CPOS STM1H The V1 1 version of the above NMX modules must be used together with the 10 2 main program and higher version and it supports the hot plugging For the hot plugging details see the softwa...

Page 6: ...R30 44 adopts standard 19in chassis which can resist electromagnetic radiation shock high and low temperature Certificate The RSR30 44 has passed the access test of telecom network equipments by the M...

Page 7: ...40 to 70 C Operating humidity 20 90 RH non condensing Slot Numbering The slots of NMX moudle are numbered as below On the front panel the slot for control board is numbered 0 and the rest numbered 1 t...

Page 8: ...MX 24ESW is not supported 5 SIC 1B S T V1 XX SIC 1B U V1 XX SIC 2FXS V1 XX SIC 2FX0 V1 XX SIC 8A V1 XX SIC 1E1 F SIC 1CE1 SIC 1HS SIC 3G TD SIC 3G WCDMA SIC 3G CDMA are not supported 6 SIC 1HS V1 XX S...

Page 9: ...nk Act Link Act indicator ON means this port is linked up with other network equipments Flashing means data is transmitting on the port OFF means no connection is set up 1000M indicator ON means the d...

Page 10: ...smission media Transmission media and maximum transmission distance 1000BASE SX wavelength 850 nm Maximum transmission distance of 62 5 125 um multimode fiber is 220m Maximum transmission distance of...

Page 11: ...ports 9600 to 115200 bps band rate including 9600 19200 38400 57600 and 115200 bps Flow control Hardware and software based auto flow control Operating Temperature Operating temperature 0 C 40 C Stora...

Page 12: ...9600 8 192M bps LED Two LINK on when the cable is inserted RDY on when the motherboard detects the line card Interface DB26 Operating Temperature Operating temperature 0 C 40 C Storage temperature 40...

Page 13: ...ard is powered on and initialized Attributes of the ISDN Interface Card The basic attributes are as below SIC 1B U Number of ports One Interface type RJ45 port compatible with RJ11 Cable Telephone wir...

Page 14: ...E1 F 1 port channelized CE1 card SIC 1CE1 Appearance and Indicators Appearance of SIC 1E1 F Appearance of SIC 1CE1 Attributes of SIC 1E1 F and SIC 1CE1 The basic attributes of SIC 1E1 F and SIC 1CE1 a...

Page 15: ...erface Card SIC module model SIC 2FXS Appearance and Indicators Appearance of SIC 2FXS interface card The interface card includes the IN USE indicators for ports and one ACT indicator IN USE indicator...

Page 16: ...Y indicator ON means the sub card is powered on and initialized Attributes of the SIC 2FXO Card The basic attributes are as below SIC 2FXO Number of ports Two Interface type RJ45 connector compatible...

Page 17: ...Off means the weak signal or no signal HSDPA Solid on means the HSDPA service is effective Off means there is no HSDPA service EDGE Solid on means the EDGE service is effective Off means there is no...

Page 18: ...shaped antenna and 3m extension magnetic antenna Pole shaped antenna Pole shaped antenna specifications Attribute Parameter Frequency range 824 960 MHz 1710 2170 MHz VSWR 3 Input impedance 50 ohms Gai...

Page 19: ...60 MHz 1710 2170 MHz VSWR 2 5 Input impedance 50 ohms Gain 3dBi Polarization Vertical Interface type SMA J Length 224mm Color Black Operating temperature 40 to 60 Cable length 3m Installing the SIM Ca...

Page 20: ...e are risks of damaging the SIM slot SIC 3G CDMA Interface Card SIC card model SIC 3G CDMA Appearance and Indicators Appearance of the SIC 3G CDMA interface card Panel indicator description Indicator...

Page 21: ...mber of ports SMA RF 1 RJ 45 1 Interface type SMA RF is used to connect antenna RJ45 is for the internal commissioning Cable SMA RF N A RJ45 Serial port cable Supported Rate EV DO in theory 3 1Mbps do...

Page 22: ...Frequency range 824 960 MHz 1710 2170 MHz VSWR 3 Input impedance 50 ohms Gain 1 8 dBi 824 MHz 960 MHz 2 0 dBi 1710 MHz 2170 GHz Polarization Linear Interface type SMA Straight Plug Reverse Length 145...

Page 23: ...60 MHz 1710 2170 MHz VSWR 2 5 Input impedance 50 ohms Gain 3dBi Polarization Vertical Interface type SMA J Length 224mm Color Black Operating temperature 40 to 60 Cable length 3m Installing the SIM Ca...

Page 24: ...in it Otherwise there are risks of damaging the SIM slot SIC 3G WCDMA Interface Card SIC card model SIC 3G WCDMA Appearance and Indicators Appearance of the SIC 3G WCDMA interface card Panel indicato...

Page 25: ...as below SIC 3G WCDMA Number of ports SMA RF 1 RJ 45 1 Interface type SMA RF is used to connect antenna RJ45 is for the internal commissioning Cable SMA RF N A RJ45 Serial port cable Supported Rate HS...

Page 26: ...Frequency range 824 960 MHz 1710 2170 MHz VSWR 3 Input impedance 50 ohms Gain 1 8 dBi 824 MHz 960 MHz 2 0 dBi 1710 MHz 2170 GHz Polarization Linear Interface type SMA Straight Plug Reverse Length 145...

Page 27: ...60 MHz 1710 2170 MHz VSWR 2 5 Input impedance 50 ohms Gain 3dBi Polarization Vertical Interface type SMA J Length 224mm Color Black Operating temperature 40 to 60 Cable length 3m Installing the SIM Ca...

Page 28: ...gh Speed Synchronous Serial Port Module This moudle includes one type 4 port high speed synchronous serial port module NMX 4HSH Appearance and Indicators Appearance of NMX 4HSH module The module has o...

Page 29: ...es can be used V 24 DTE V 24 DCE V 35 DTE V 35 DCE The cables are not provided along with router delivery users need purchase them separately All types of cables of NMX 4HSH connect to the router thro...

Page 30: ...balanced cable DB25 male connector 4 RJ45 male connector 120 3 meters one end is DB25 male connector and the other end is four RJ45 crystal connectors E1 unbalanced cable DB25 male connector 8 BNC 75...

Page 31: ...module LC connector 50km Mini GBIC ZX80 single port 1000BASE ZX min GBIC conversion module LC interface 80km Features of optional transmission media Transmission media and maximum transmission distanc...

Page 32: ...or single mode optical parts Its attributes are as follows Interface One CPOS Interface standard ITU T G 707 Port rate 155 Mbps Protocols supported FR HDLC PPP Interface Attributes The CPOS attributes...

Page 33: ...means the communication is normal ON faulty RDY ON means the sub card is powered on and initialized Module Attributes The ATM module provides ATM interface and the standard 155M SDH interface Multi m...

Page 34: ...bles and SFP parts are sold separately NMX 24ESW NMX module NMX 24ESW Appearance and Indicators Appearance of NMX 24ESW Each RJ45 port has one status indicator Link ACT Link Act indicator ON means thi...

Page 35: ...and Alarm Link ON means the link is set up OFF not connected Alarm OFF means the communication is normal ON faulty RDY ON means the sub card is powered on and initialized Module Attributes The POS mo...

Page 36: ...MX 6FEH Appearance and Indicators Appearance of the NMX 6FEH 6 port 100M Ethernet module The module has the status indicator for each port and the line card RDY indicators RDY indicator Solid green me...

Page 37: ...RJ 45 connector If the NMX 6FEH module is in the auto negotiation mode the MDI MDIX adaptation is supported and the standard or cross over network cables can be used While the NMX 6FEH is in the mand...

Page 38: ...input voltage range for RG PA240R OUT ON means normal output OFF abnormal output FAIL OFF means normal operation ON abnormal Module Attributes Its attributes are as follows Rated input 100 240V 50 60H...

Page 39: ...upported Adjustment of the fan speed Unsupported Alarm function Fan tray fault alarm Features of RSR30 Series For software functions refer to Software Manual Rich Protocol Support Be applicable to var...

Page 40: ...ols Interface backup Rich Diagnosis and Management Tools Comprehensive debugging methods and rich debug instructions to locate problems Statistics and status display for easy understanding of network...

Page 41: ...erview Easy Upgrade Supports X MODEM and downloading new versions through the Console or synchronous port in various operating systems Windows 95 Windows NT UNIX and DOS Supports downloading new versi...

Page 42: ...t lead to potential explosion risks Please follow the product instruction to dispose waste batteries Requirements on Installation Environment Ruijie routers are for indoor use only To ensure their nor...

Page 43: ...following table gives Ruijie routers requirements on dusts density and diameter in equipment room Maximum diameter m 0 5 1 3 5 Maximum content number of particles in 1 cubic meter 1 4 x 10 7 7 x 10 5...

Page 44: ...id The working ground of the routers should be preferably separated and kept as far away as possible from the grounding device of the power equipment or the anti lightning grounding device Stay away f...

Page 45: ...ecting cables Relevant devices The installation kit includes Cross screwdriver Straight screwdriver Anti static wrist strap The connecting cables include Power cables Configuration cables Ethernet cab...

Page 46: ...nstallation Procedure for Installing Router Please follow the following procedure to install the router to ensure the smooth installation and avoid any damage to the unit Mounting the Router Now the r...

Page 47: ...ed is the RG PA240R power module 1 Place the router in such a way that you face the rear panel of its host 2 Remove the empty barrier on the slot where the power module is to be installed 3 Flush the...

Page 48: ...ected with the AC power socket Otherwise electric shock or damage to the router may result In Step 3 be careful and pull the power module out gently and smoothly If you find the module hard to pull ou...

Page 49: ...he right side of the slot where the fan tray module is to be installed If it is continue the operation Otherwise the module may be damaged Removing Router Fan Tray Module This part deals with the remo...

Page 50: ...rol module to be removed 4 Remove the fastening screws at either side of the control module with a cross screwdriver 5 Turn the spanner on the control module clockwise you re your hands till it is sep...

Page 51: ...r 1 Plug the supplied DB 9 or DB 25 connector to the serial port of the microcomputer or terminal on which the router is to be configured If you use a microcomputer check it has a hyper terminal 2 Con...

Page 52: ...thead screwdriver 5 Turn the spanner of the cable clip module clockwise with your hands till it is separate from the host cabinet Pull the module outward till it is completely separate from the host 6...

Page 53: ...et check the installation brackets of the cabinet and router are firm If the router is stalled on the workbench check there is enough room around the router for heat dissipation and the workbench is f...

Page 54: ...operating system s Hyperterm Take Hyperterm for example Run Hyperterm create a connection select the serial port to be connected with the router console set communication parameters as follows baud ra...

Page 55: ...here is a fault If the configuration terminal displays correctly When the router is powered on information on router software self decompression will appear on the terminal display Starting Process Wh...

Page 56: ...ght c 1998 2010s by Ruijie Networks All Rights Reserved Neither Decompiling Nor Reverse Engineering Shall Be Allowed Hardware Calendar RTC Error Jan 1 00 06 29 MTD_DRIVER 5 MTD_NAND_FOUND 1 NAND chips...

Page 57: ...router for the first time it is recommended setting basic parameters using the configuration function Configuring Router Before using the router you will have to configure it as needed For more infor...

Page 58: ...or the RSR30 series routers you may use the Fan_Status and Fan_Power status indicators on the fan tray module to decide if the fan tray system is operating normally For description of indicators see C...

Page 59: ...al this may be caused by mismatched terminal parameter setting Check if baud rate is set to 9600 databit to 8 stop bit to 1 parity to No flow control to No and terminal emulation type to VT100 When th...

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