Fault
Cause
Fault rectification
Door does not unlock
No signal at the signal transmitter output or
no signal at the Eneo C | CC | CF input.
Calibrate the hand-held transmitter as described in the
operation instructions.
Check settings and access control system. Refer to the
operation instructions for the access control system.
8.1.4 Eneo acoustic signals
Sound
Type of
message
Meaning
Confirmation
Command understood, process completed correctly.
Note
Command understood, Eneo C | CC | CF cannot carry out command.
Maximum number of cycles (approx. 6 - 8 locking and unlocking procedures per minute) in time
unit exceeded.
Eneo C | CC | CF is ready for operation again after 30 - 40 seconds.
Note
Calibration push-button was actuated but calibration / clearance is not possible.
Fault
The magnetic contact was interrupted during the locking process.
Either someone opened the door again during this period or the magnet was not positioned /
adjusted correctly.
Fault
Control unit detected excess current in the motor and stopped.
Fault
The final position of the connecting rod was not reached in the maximum permitted time of
3 seconds.
Note
Command from hand-held transmitter is executed but the hand-held transmitter battery will soon
be flat.
Commissioning and operation
Eneo C | CC | CF
Eneo acoustic signals
70 ·
05 / 2020
·
IMO_438_EN_v3
Roto Safe E Eneo C | CC | CF
Subject to change.
