60
User manual
Portable air conditioner - ORTA X
EN
PART 6. TROUBLESHOOTING
Problem
Description
Solution
Unit does not turn on
when pressing ON/OFF
button
P1 Error Code
The Water Collection Tray is full. Turn off
the unit, drain the water from the Water
Collection Tray and restart the unit.
In COOL mode: room temperature
is lower than the set temperature
Reset the temperature
Unit does not cool
well
The air filter is blocked with dust or
animal hair
Turn off the unit and clean the filter ac-
cording to instructions
Exhaust hose is not connected or is
blocked
Turn off the unit, disconnect the hose,
check for blockage and reconnect the hose
The unit is low on refrigerant
Call a service technician to inspect the unit
and top off refrigerant
Temperature setting is too high
Decrease the set temperature
The windows and doors in the room
are open
Make sure all windows and doors are
closed
The room area is too large
Double-check the cooling area
There are heat sources
inside the room
Remove the heat sources if possible
The unit is noisy and vi-
brates too much
The ground is not level
Place the unit on a flat, level surface
The air filter is blocked with dust or
animal hair
Turn off the unit and clean the filter
according to instructions
The unit makes a
gurgling sound
This sound is caused by the flow of
refrigerant inside the unit
This is normal
Please check the machine according to the following form before asking for maintenance.
