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roodog
.co.uk
Warranty:
Requirements for warranty:
›
Please retain your receipt as proof of purchase as this is your
warranty and warranty will start from the date of purchase.
›
Warranty is non transferable and only applies to original owner.
›
Warranty covers – main bike frame, front forks, mud guards,
wheel rims, gears, bearings, motor casing and hub motor, LED
controller display, brakes (excluding brake pads), battery and
charger.
Items covered by 2 year warranty:
›
Battery (provided cared for in conjunction with battery care
instructions)
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Motor casing & Hub Motor
›
Bike frame
All other parts covered by the warranty are guaranteed
for a period of 12 months.
Exclusions from warranty:
›
When subject to neglect or misuse or resulting in damage due
to an accident.
›
Poor maintenance or modifications that no longer complies
with regulations or original technical specifications.
›
Damage due to external causes such as left out in heavy rain, or
long term weathering causing rust and decay etc.
›
The bike is put up for hire.
›
The Battery is used incorrectly or tampered with (warranty seal
is broken). This also applies to charging. (always use the charger
provided by the manufacturer)
›
Battery is not cared for in conjunction with the battery care
instructions provided.
Items not covered:
Brake pads, tyres, lights and cables or anything else that can be seen as consumables. These parts can however be purchased
from RooDog Ltd or from your local Retailer/bike shop.
