Read This Section Whenever You Face a Problem (FAQ)
59
Chapter 3 Appendix
Problem
Items to check
Action
Page
The printer unit
does not run
Is the link LED lit?
If the link LED for the Ethernet connector is not lit, the
network connection has not been made correctly .
Check whether the network routing is appropriate . Try
connecting the computer and the machine to the same
hub, or connecting them directly using a crossover
cable . If this makes it possible to perform printing, it
means the problem is in the network itself .
Link LED
This lights in green when
the connection to the
network is normal .
—
Are the network settings
correct?
If printing is not possible even though the link LED is lit,
make sure the IP address and other settings are appropri-
ate . The settings on both the machine and the computer
must be appropriate . Redo the settings by checking that
the IP address does not conflict with the IP address for
another device on the network, that the port setting for
the RIP & PRINT MANAGEMENT SOFTWARE specifies the
IP address set on the machine, that the settings have no
typing errors, and for other such problems .
• "STEP 8: Network
Settings" (First Step
Guide)
about the System
of This Machine" (P .
26)
Has the RIP & PRINT
MANAGEMENT SOFT-
WARE been exited?
Make sure that the RIP & PRINT MANAGEMENT SOFT-
WARE is running correctly, and then switch the sub
power switch off and back on .
• “Roland VersaWorks
Dual Installation
Guide"
Is the temperature of the
room too low?
Use the machine in an environment with an ambient
temperature of 20 to 32°C (68 to 90°F) .
—
The flat table
does not move
Is something stuck in
one of the movable axes
(X, Y, or Z)?
Check whether something has become caught and is
interfering with operation .
—
Are any covers open?
Close the front cover and panel cover during startup
and printing . In the interest of safety, the flat table does
not move if any cover is open during startup or printing .
—
The head gap
sensor does not
detect the media
Is something covering
the head gap sensor or
has it attracted dust?
Check whether something is interfering with the head
gap sensor's detection .
—