Warranty
R
OCK
S
HOX
, I
NC
.
WARRANTS ITS FORKS FOR A PERIOD OF ONE YEAR FROM ORIGINAL DATE OF PURCHASE TO BE FREE FROM DEFECTS IN
MATERIALS OR WORKMANSHIP
. A
NY
R
OCK
S
HOX FORK THAT IS RETURNED TO THE FACTORY AND IS FOUND BY
R
OCK
S
HOX TO BE DEFECTIVE IN
MATERIALS OR WORKMANSHIP WILL BE REPAIRED OR REPLACED AT THE OPTION OF
R
OCK
S
HOX
, I
NC
. T
HIS WARRANTY IS THE SOLE AND
EXCLUSIVE REMEDY
. R
OCK
S
HOX SHALL NOT BE HELD LIABLE FOR ANY INDIRECT
,
SPECIAL
,
OR CONSEQUENTIAL DAMAGES
.
T
HE WARRANTY DOES NOT APPLY TO FORKS WHICH HAVE NOT BEEN PROPERLY INSTALLED AND ADJUSTED ACCORDING TO
R
OCK
S
HOX
INSTALLATION INSTRUCTIONS
. T
HE WARRANTY DOES NOT COVER ANY FORK THAT HAS BEEN SUBJECT TO MISUSE OR WHOSE SERIAL NUMBER
HAS BEEN ALTERED
,
DEFACED OR REMOVED
. T
HIS WARRANTY DOES NOT COVER PAINT DAMAGE OR MODIFICATIONS TO FORKS
. P
ROOF OF
PURCHASE IS REQUIRED
.
W
ARRANTY REPAIR
I
F FOR ANY REASON IT SHOULD BE NECESSARY TO HAVE WARRANTY WORK DONE
,
RETURN THE FORK TO THE PLACE OF PURCHASE
. I
N THE
USA,
D
EALERS SHOULD CALL FOR A
R
ETURN
A
UTHORIZATION NUMBER
(RA#)
PRIOR TO RETURNING PRODUCT
. P
RODUCTS RETURNED FOR
INSPECTION MUST BE SENT FREIGHT PREPAID TO
:
R
OCK
S
HOX
, I
NC
.
408.433.5815
2713 N. F
IRST
S
TREET
FAX 408.953.7569
S
AN
J
OSE
, CA 95131
T
OLL
-F
REE
T
ECHNICAL
S
UPPORT IN THE
USA 800.694.0668
C
USTOMERS IN COUNTRIES OTHER THAN THE
USA
SHOULD CONTACT THEIR LOCAL DEALER OR DISTRIBUTOR
.
Worldwide Distributor List
Africa
CoolHeat S.A.
Phone (011) 493 7430
FAX (011) 493 1794
Argentina
Broni S.A.
Phone (01) 235 3000
FAX (01) 292 4453
Australia
Sports Plus
Phone (02) 9360 4644
FAX (02) 9331 6545
Austria
Barisitz Austria
Phone 0512 392287
FAX 0512 394519
Belgium
Vertex Cycle Systems BV
Phone (31) 23 5718184
FAX (31) 23 5718606
Brazil
Pacific Bicycle Company
Phone (011) 816 2249
FAX (011) 816 0544
Canada
Canada Ltd.
Phone (403) 273 1244
FAX (403) 248 1221
Chile
Bicicletas Belda
Phone (305) 261 0361
FAX (305) 551 9300
Colombia
Disandina Ltda.
Phone (5763) 373952
FAX (5763) 372165
Costa Rica
Cobicondor S.A.
Phone (506) 239 1540
FAX (506) 239 2610
Costa Rica
SPC Bicicletas
Phone (506) 296 3383
FAX (506) 289 7013
Czech Republic
velo Gepard Ltd.
Phone 3299251
FAX 4316189
