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Robustel GoRugged R3000-3P User Guide

RT_R3000-3P_UG_v01.03

Confidential

Robustel GoRugged R3000-3P

Dual SIM Industrial Cellular VPN Router

For

UMTS

Network

User Guide

Document Name:

User Guide

Firmware :

1.01.00

Date :

2013-05-21

Status :

Confidential

Doc ID :

RT_R3000-3P_v01.03

www.robustel.com

Summary of Contents for R3000-3P

Page 1: ...0 3P_UG_v01 03 1 Confidential Robustel GoRugged R3000 3P Dual SIM Industrial Cellular VPN Router For UMTS Network User Guide Document Name User Guide Firmware 1 01 00 Date 2013 05 21 Status Confidenti...

Page 2: ...es mentioned in this document are the property of their respective holders Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner The c...

Page 3: ...ed antenna Always keep the antenna with minimum safety distance of 26 6 cm or more from human body Do not put the antenna inside metallic box containers etc RF exposure statements 1 For mobile devices...

Page 4: ...and the warranty would be void Do not drop hit or shake the router Do not use the router under extreme vibrating conditions Do not pull the antenna or power supply cable Attach detach by holding the...

Page 5: ...on the Control of Pollution caused by Electronic Information Products ACPEIP the EPUP i e Environmental Protection Use Period of this product is 20 years as per the symbol shown here unless otherwise...

Page 6: ...version contains all updates made to previous versions Release Date Firmware Version Doc Version Details 2013 01 24 1 00 1 00 First Release 2013 03 15 1 01 1 01 Update firmware Add configuration examp...

Page 7: ...Status System 15 3 5 Status Network 18 3 6 Status Route 18 3 7 Status VPN 19 3 8 Status Services 20 3 9 Status Event Log 20 3 10 Configuration Link Management 21 3 11 Configuration Cellular WAN 22 3...

Page 8: ...nt 67 3 35 Administration Clock 68 3 36 Administration Update Firmware 69 Chapter 4 Examples of configuration 70 4 1 Cellular Dial Up 70 4 2 NAT 72 4 3 L2TP 74 4 4 PPTP 75 4 5 IPSEC VPN 77 4 6 OPENVPN...

Page 9: ...wo digital inputs two digital outputs one high speed USB host up to 480 Mbps Six LED indicators provide status and signal strength RSSI Wide range input voltages from 9 to 60 VDC and wide range operat...

Page 10: ...terminal block with lock for serial port I O and console port x 1 CD with user guide x 1 Note Please notify your sales representative if any of the above items are missing or damaged Optional accesso...

Page 11: ...C 1 5A x 1 EU US UK AU plug optional 1 3 Specifications Cellular Interface Standards UMTS HSUPA 900 2100 or 850 1900 MHz optional DL UL 7 2 5 76 Mbps fallback to 2G SIM 2 x 3V 1 8V Antenna Interface S...

Page 12: ...VDC Over current Protection 0 5 A Isolation 3K VDC or 2K Vrms Interface 3 5mm terminal block with lock System LED Indicators 6 indicators RUN PPP USR RSSI NET SIM Built in RTC Watchdog Timer Expansio...

Page 13: ...ts Operating Temperature Humidity 25 to 65 C 5 to 95 RH Storage Temperature 40 to 85 C Regulatory and Type Approvals Approval Detective CE FCC PTCRB A Tick RoHS WEEE EMC EN 61000 4 2 ESD Level 4 EN 61...

Page 14: ...ion is established Off PPP connection is failed USR Green Indicating the VPN status On VPN tunnel is established Off No VPN tunnel RSSI Green Signal level 21 31 Perfect signal level Yellow Signal leve...

Page 15: ...SIM Card or Micro SD Card 1 Make sure power supply is disconnected 2 Use a screwdriver to unscrew the screw on the cover and then remove the cover you could find the SIM Card slots and the Micro SD sl...

Page 16: ...t touch the metal surface of the SIM card in case information in the card is lost or destroyed 3 Don t bend or scratch your SIM card Keep the card away from electricity and magnetism 4 Make sure to d...

Page 17: ...tion 2 6 Grounding the Router Grounding and wire routing help limit the effects of noise due to electromagnetic interference EMI Run the ground PIN Debug RS232 Power Digital I O RS485 1 RXD 2 TXD 3 GN...

Page 18: ...be mounted to a well grounded mounting surface such as a metal panel 2 7 Reset Button Function Operation Reboot Push the button for 5 seconds under working status Restore to factory default setting Pu...

Page 19: ...ce properly installed prior to connecting the router You must configure your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the same subnet as the router The be...

Page 20: ...Robustel GoRugged R3000 3P User Guide 12 4 Select Internet Protocol TCP IP and click Properties...

Page 21: ...utomatically radio buttons 6 Click OK to finish the configuration 3 2 Factory Default Settings Before configuring your router you need to know the following default settings Item Description Username...

Page 22: ...Robustel GoRugged R3000 3P User Guide 14 3 3 Control Panel This section allows users to save configuration reboot router logout and select language...

Page 23: ...Apply Click to apply the modification on every configuration page Cancel Click to cancel the modification on every configuration page Note The steps of how to modify configuration are as bellow 1 Mod...

Page 24: ...version Uptime Show how long the router have been working since power on CPU Load Show the current CPU load RAM Total Free Show the total capacity Free capacity of RAM System Time Show the current sys...

Page 25: ...status There are 5 different status 1 Not registered ME is currently not searching for new operator 2 Registered to home network 3 Not registered but ME is currently searching for a new operator 4 Re...

Page 26: ...ion displays the router s Network status which include status of Cellular WAN LAN0 and LAN1 Note ETH0 WAN information will not be shown if you select Cellular Only in Configuration Link Management WAN...

Page 27: ...Robustel GoRugged R3000 3P User Guide 19 3 7 Status VPN This section displays the router s VPN status including IPSec L2TP PPTP OpenVPN and GRE...

Page 28: ...rvices status including VRRP DynDNS and Serial 3 9 Status Event Log This section displays the router s event log information You need to enable router to output the log and select the log level first...

Page 29: ...ellular Select to make Eth0 as the primary WAN link and cellular as the secondary WAN link 4 Cellular as primary and if fail use Eth0 Select to make cellular as the primary WAN link and Eth0 as the se...

Page 30: ...nfiguration Cellular WAN ISP Profile Auto Router will get the ISP information from SIM card and set the APN username and password automatically This option only works when the SIM card is from well kn...

Page 31: ...annot dial up successfully it will try to switch to the other SIM card Then router will re connect with the other SIM card with maximum retries When connecting successful the Max Retries counter will...

Page 32: ...n SIM card fail to connect to network Disable Switch to backup SIM card when ICMP Detection fails Router will switch to another SIM card if it cannot dialup or ping the preset address timeout continuo...

Page 33: ...Robustel GoRugged R3000 3P User Guide 25...

Page 34: ...ich is possible to receive in a given environment Auto Asyncmap Value One of the PPP initialization strings In general you don t need to modify this value 1 Use Peer DNS Enable to obtain the DNS serve...

Page 35: ...ere provided by the ISP Null 3 12 Configuration Ethernet This section allows users to set the Ethernet WAN and LAN parameters Eth0 Ethernet Item Description Default Ethernet Interface Type Eth0 can wo...

Page 36: ...he Netmask which the DHCP clients will obtain from DHCP server 255 255 255 0 Lease Time DHCP Server min Define the time which the client can use the IP address which obtained from DHCP server 60 Prima...

Page 37: ...ut any protocols 2 Modbus Router will transfer the serial data into Modbus TCP protocol 3 AT Over COM select to operate router via RS232 COM port For example enter AT commands to router via RS232 COM...

Page 38: ...er to control when data should be sent Disable Delimiter1 2 Hex Transparent Enter the delimiter in Hex 0 Delimiter Process Transparent The Delimiter process field determines how the data is handled wh...

Page 39: ...dev ttyUSB0 and dev ttyUSB2 for dialing up to Note Enable this function will disable Cellular WAN function COM Name Show the virtual com name of the module inside dev tt yUSB1 When Select Transparent...

Page 40: ...in Mode Null Enable Protocol Transparen t Tick to enable protocol advanced setting Disable Interval Timeout Transparent The serial port will queue the data in the buffer and send the data to the Cellu...

Page 41: ...al port for Modbus 0 Attached serial device type Modbus Select From Modbus RTU slave Modbus ASC slave Modbus RTU master and Modbus ASC master Modbus RTU slave router connects to slave device which wor...

Page 42: ...uration file Disable Enable automatic update of firmware Click Enable to automatically update the firmware of R3000 3P when insert the USB storage devices which has R3000 3P s firmware Disable Note Us...

Page 43: ...ull Is Forwarded to IP Address The device s IP on the LAN side which you want to forward the data to Null Is Forwarded to Port The device s port on the LAN side which you want to forward the data to N...

Page 44: ...ult Filter Policy Select from Accept and Drop Accept Router will reject all the connecting requests except the hosts which fit the filter list Drop Router will only accept the connecting requests from...

Page 45: ...s Enter the defined host s Mac Address Null IP Address Enter the defined host s IP Address Null 3 17 Configuration IP Routing This section allows users to set the IP routing parameters Static Route IP...

Page 46: ...the routing metric set to 16 If no update is announced for that route after the Garbage Collect timer expires the route will be deleted from the routing table 120 Enable Advance Tick to enable RIP pro...

Page 47: ...ly Null Netmask Enter the Network s Netmask which Eth0 or Eth 1 connects directly Null OSPF IP Routing Item Description Default OSPF OSPF Open Shortest Path First is a link state routing protocol for...

Page 48: ...able DynDNS Tick to enable DynDNS function Disable Service Type Select the DDNS service from DynDNS Dynamic QDNS 3322 and NOIP which you have established an account with DynDNS Dynamic hoastmen Enter...

Page 49: ...fault stands for IP Address IP Address Uses an IP address as the ID in IKE negotiation FQDN Uses an FQDN type as the ID in IKE negotiation If this option is selected type a name without any at sign fo...

Page 50: ...XAUTH Init PSK and XAUTH Init CA to be used in IKE negotiation PSK Pre shared Key CA Certification Authority XAUTH Extended Authentication to AAA server PSK Secrets Enter the Pre shared Key Null Life...

Page 51: ...it sends a DPD hello to the peer If the local end receives no DPD acknowledgment within the DPD packet retransmission interval it retransmits the DPD hello If the local end still receives no DPD ackno...

Page 52: ...y file from router to your PC Null Local Public Key Click Browse to select the correct Local Public Key file from your PC and then click Import to import it to the router Click Export you can export t...

Page 53: ...Robustel GoRugged R3000 3P User Guide 45 3 20 Configuration Open VPN This section allows users to set the Open VPN parameters...

Page 54: ...val to check if the tunnel is active 20 Ping Restart Restart to establish the OpenVPN tunnel if ping always timeout during this time 120 Compression Select LZO to use the LZO compression library to co...

Page 55: ...r Ethernet LAN Null or 0 0 0 0 stands for using the active WAN link currently cellular WAN or Ethernet WAN 0 0 0 0 Protocol Select from UDP and TCP Client which depends on the application UDP Port Set...

Page 56: ...and 128 bit key DES CBC Uses the DES algorithm in CBC mode and 64 bit key DES EDE3 CBC Uses the 3DES algorithm in CBC mode and 192 bit key AES128 CBC Uses the AES algorithm in CBC mode and 128 bit key...

Page 57: ...and then click Import to import it to the router Click Export you can export the Public Key A file from router to your PC Null Private Key Click Browse to select the correct Private Key file from you...

Page 58: ...figuration GRE This section allows users to set the GRE parameters GRE Item Description Default Enable Click to enable GRE Generic Routing Encapsulation GRE is a protocol that encapsulates packets in...

Page 59: ...ng authentication method based on the server s authentication method When you select Auto router will auto select the correct method based on server Disable Enable Tunnel Authentication Tick to enable...

Page 60: ...of packet which is possible to transfer in a given environment 1436 Link Detection Interval Specify the interval between L2TP client and server To check the connectivity of a tunnel the client and ser...

Page 61: ...thentication Tick to enable tunnel authentication and enter the tunnel secret which will provide to L2TP client Disable Local IP Set the IP address of L2TP server 10 0 0 1 IP Pool Start Set the IP poo...

Page 62: ...eck the connectivity of a tunnel the client and server regularly send PPP Echo to each other If the client or server receives no response from the peer within a specified period of time it retransmits...

Page 63: ...Disable Show Advanced Tick to enable the PPTP client advanced setting Disable Local IP Set the IP address of the PPTP client You can enter the IP which assigned by PPTP server Null means PPTP client w...

Page 64: ...TP link detection 5 Expert Options You can enter some other PPP initialization strings in this field Each string can be separated by a space noccp nobsdcomp PPTP Server PPTP Item Description Default E...

Page 65: ...Unit It is the identifier of the maximum size of packet which is possible to receive in a given environment 1500 MTU Maximum Transmission Unit It is the identifier of the maximum size of packet which...

Page 66: ...eceiving SNMP requests 161 Agent Mode Select the correct agent mode Master Version Select from SNMPv1 SNMPv2 and SNMPv3 SNMPv2 Location Info Enter the router s location info which will send to SNMP cl...

Page 67: ...e system and all none 3 25 Configuration VRRP This section allows users to set the VRRP parameters VRRP Item Description Default Enable VRRP Tick to enable VRRP protocol VRRP Virtual Router Redundancy...

Page 68: ...rs AT over IP Item Description Default Enable AT Settings Tick to enable AT over IP to control cellular module via AT command remotely Disable Protocol Select from TCP server or UDP UDP Local IP You c...

Page 69: ...e phone no to this group Click left arrow to remove the phone no from group Null 3 28 Configuration SMS This section allows users to set the SMS Notification and SMS Control parameters SMS Item Descri...

Page 70: ...t the Reboot policies Time Reboot Item Description Default Enable ahh mm 24h Enable daily reboot you should follow ahh mm 24h time frame or the data will be invalid Disable Reboot Time1 Specify time1...

Page 71: ...different management server platform Selected from robustlink Info24 Robustlink is an industrial grade centralized management and administration system for the R3000 3P It allows you to monitor config...

Page 72: ...ecify the syslog keep days for router to clear the old syslog 14 Log to Remote System Enable to allow router sending syslog to the remote syslog server You need to enter the IP and Port of the syslog...

Page 73: ...he router to factory to factory default setting Null 3 33 Administration Tools This section provides users three tools Ping AT Debug and Traceroute Ping Tools Item Description Default Ping IP address...

Page 74: ...n to send the AT commands Null Receive AT Commands Router will display the AT commands which respond from the cellular module in this box Null Traceroute Tools Item Description Default Trace Address E...

Page 75: ...t This section allows users to modify or add management user accounts Super User Management Item Description Default Super One router has only one super user account Under this account user has the hi...

Page 76: ...lock of router and NTP server Clock Item Description Default Real Time Clock Router s RTC can be showed and modified in this field Null PC Time You PC s time can be showed here Null Synchronize Synchr...

Page 77: ...he firmware of router Update Firmware Item Description Default Firmware Version Show the current firmware version Null Update firmware Click Select File button to select the correct firmware in your P...

Page 78: ...eters of Cellular Dial up which are with two different policies Always Online and Connect on Demand Note This section will be hidden if user selects Eth0 Only in Configuration Link Management 4 1 1 Al...

Page 79: ...uto in Network Provider Type and some relative settings should be filled in manually 4 1 2 Connect on Demand Configuration Link Management Cellular Only The modifications will take effect after click...

Page 80: ...f you select multiple trigger policies the router will be triggered under anyone of them 4 2 NAT This section shows users how to set the NAT configuration of router Parameter Remote IP defines if acce...

Page 81: ...nt Explanations for above diagram If there are two IP addresses 58 1 1 1 and 59 1 1 1 for the External Devices that the result will be different from the test when the NAT is working at R3000 3P 58 1...

Page 82: ...bustel GoRugged R3000 3P User Guide 74 4 3 L2TP L2TP_SERVER Configuration L2TP L2TP Server Tick Enable L2TP Server and fill in the blank textbox The modification will take effect after Apply Save Rebo...

Page 83: ...ans it must be set locally for the tunnel L2TP_CLIENT Configuration L2TP L2TP Client Click Add button and fill in the blank textbox The modification will take effect after Apply Save Reboot 4 4 PPTP N...

Page 84: ...TP_SERVER Configuration PPTP PPTP Server Tick Enable PPTP Server and fill in the blank textbox The modification will take effect after Apply Save Reboot PPTP_CLIENT Configuration PPTP PPTP Client Clic...

Page 85: ...ill take effect after Apply Save Reboot 4 5 IPSEC VPN Note The following diagrams with red color numbers mean these are the matches between server and client and with the blue color number means it mu...

Page 86: ...0 3P User Guide 78 Note Polices 1 4 6 7 are default for Cisco router and do not display at the CMD IPsecVPN_CLIENT Configuration IPSec IPSec Basic Then click Apply Configuration IPSec IPSec Tunnel Tic...

Page 87: ...Robustel GoRugged R3000 3P User Guide 79 The modification will take effect after Apply Save Reboot...

Page 88: ...N Note The following diagrams with red color numbers mean these are the matches between server and client and with the blue color number means it must be set locally for the tunnel OPENVPN_SERVER Conf...

Page 89: ...stel GoRugged R3000 3P User Guide 81 The modifications will take effect after click Apply Save Reboot OPENVPN_CLIENT Configuration OpenVPN Client Tick Enable OpenVPN Client1 and fill in the blank text...

Page 90: ...ure cmd1 cmd2 cmd3 cmdn b When there is a password SMS command has following structure Password cmd1 cmd2 cmd3 cmdn 2 Cmd1 cmd2 cmd3 to Cmdn which are command identification number 0000 9999 3 A b c t...

Page 91: ...ave Parameters cmd 0003 Save Parameters and Reset Device cmd 0004 Start PPP Dialup cmd 0005 Stop PPP cmd 0006 Switch Sim Card cmd 0007 Enable Disable Event Counter cmd channel flag channel 1 DI_1 2 DI...

Page 92: ...twork connectivity Privileged exec mode When you enter Privileged mode the prompt will change to which user can do not only what is allowed in the user exec mode but also the new additions like import...

Page 93: ...Ping test reload Halt and perform a cold restart tracert Tracert test write Write running configuration tftp Copy from tftp file system show Show running system information configure Enter configurat...

Page 94: ...ind out the correct parameters about this issue Incomplete command Parameters haven t been finished yet Invalid input detected at marker marker indicates the location where is set wrong Note Almost al...

Page 95: ...ar Only 2 Eth0 Only 3 Eth0 as primary and if fail use Cellular 4 Cellular as primary and if fail user Eth0 please select mode 1 4 1 2 select Eth0 Only as wan link ICMP detection primary server 8 8 8 8...

Page 96: ...DHCP 3 PPP0E please select mode 1 3 1 IP address 192 168 0 1 58 1 1 1 set IP address for eth0 Netmask 255 255 255 0 255 0 0 0 gateway 192 168 0 254 58 1 1 254 set gateway for eth0 mtu value 1024 1500...

Page 97: ...meters 2 set SIM_2 parameters please select mode 1 2 1 SIM 1 parameters network provider 1 Auto 2 Custom 3 china mobile please select mode 1 3 1 dial out using numbers 99 1 pin code connection Mode 1...

Page 98: ...onnect fail yes when roaming is detected no month date limitation no SIM phone number network select Type Auto authentication type AUTO mtu value 1500 mru value 1500 asyncmap value 0xffffffff use peer...

Page 99: ...server Load Load default Restores default values Write Write Save current configuration parameters tftp Tftp IP address get cfg rootfs file name Import configuration file or update firmware via tftp S...

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