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Subscriptions explained 

 
In order for Bike Trac to work, you need to pay an ongoing subscription to cover the cost of data transfers 
between your Bike Trac unit and the Bike Trac computer servers. The unit has a built in SIM card as well as 
a GPS receiver in order for it to be tracked effectively, and when the unit ‘talks’ to the computer servers to 
update its  location on the Bike Trac  system, a cost  is incurred with the network  provider. Your Bike Trac 
unit  can  ‘speak’  to  the  Bike  Trac  computer  servers  hundreds  and  even  thousands  of  times  every month. 
Purchasing options are as follows: 
 

Annually up-front for: 
 

 

1 Year - £99.99 inc vat 

 

2 Year - £179.99 inc vat 

 

3 Year - £229.99 inc vat 

 
You  can  purchase  subscriptions  online  via our  website  at  www.roadangelgroup.com, or  call  us  on  01327 
855586. Please see ‘Fitting & Installation: a step-by-step guide’ for more information. 
 

Please Note: It is very important you have an up-to-date subscription otherwise your Bike Trac unit will 
not alert you if your bike is stolen, and you will not be able to access your Bike Trac portal. All historical 
journey information will  also  be  lost  should  you let your  subscriptions  lapse. You  will  receive  reminder 
notifications from Road Angel shortly before your subscription expires. 

 

Advice on fitting the Bike Trac unit to your bike 

 
Please  Note:  Bike  Trac  must  be  fitted  by  a  professional  automotive  electrician  with  a  Thatcham  or 
manufacturers accreditation. The following instructions are to guide  qualified installers in fitting the Bike 
Trac unit. 
 
Please take your time in positioning and securing the unit, as this is vital to ensure its proper operation. It is 
up to the installer of the Bike Trac unit to position the unit where they see fit, however in order for the unit 
to obtain maximum GPS signal please  do not  position the unit under  any metal objects (such as the  fuel 
tank). Even if the fuel tank is plastic, the fuel can still obstruct the GPS signal. We cannot suggest the most 
appropriate  location  on  the  bike  to  fit  the  unit  as  the  structure  of  different  bikes  vary  greatly,  and  our 
recommendations may also give your Bike Trac’s position away to potential thieves.   It does not matter if 
the positioning of the unit is not flat, at an angle or its side is ok, as long it can see the sky.  

 

The  Bike  Trac  unit  should  be  secured  with  the  top  facing  as  much  to  the  sky  as  is  possible,  and  can  be 
fastened with cable ties  or Velcro pads,  if you do use  the Velcro fasteners please  make  sure  the contact 
surface is clean and free from dust.  Once again this is up to the individual owner. Please also ensure that 
you have secured the wires / wiring loom correctly. You can use cable tie fasteners (as provided in the box), 
The loom provided in the box is two meters long, thus giving you enough flexibility to fit the unit anywhere 
on your bike. Please ensure however that you connect the wires to the appropriate feeds. 
 
For a step by step guide on fitting and installing your Bike Trac unit, please see ‘Fitting & installation: a step-
by-step guide’.   

Summary of Contents for Bike Trac

Page 1: ...Product Manual User Guide Version 0911...

Page 2: ...ng system specifically designed for motorcycles Bike Trac will alert you if your bike moves and you re not on it Crucially however the system doesn t just wake up when your bike is stolen you can log...

Page 3: ...c unit to your bike 10 Fitting and installation a step by step guide 11 Arming disarming Bike Trac 12 What to do if your bike gets stolen 14 Quick Step Guide 14 Bike Trac portal user guide 14 Overview...

Page 4: ...mplications Bike Trac is Thatcham Category 6 certified and suitable for any type of motorbikes As Bike Trac has an internal battery that lasts up to 30 days it is suitable for bikes without factory fi...

Page 5: ...and approximate speeds Please note that the speed history can be turned off and never recorded Secure Operating Centre S O C The Secure Operating Centre is a team working around the clock in readines...

Page 6: ...l send you an alert between 10 8 volts and 12 volts its default setting is 11 6v If your bikes battery does drop below the level you set the unit will also stop taking charge from the bikes battery un...

Page 7: ...our Bike Trac portal please see Bike Trac Portal User Guide Technical Specifications Size 66mm x 33mm x 15mm Weight 124g GPRS communication for alerts and configuration with GSM SMS fallback Quad band...

Page 8: ...der the lid of the box You should keep this card with you at all times i e in your wallet as it explains how to arm disarm your Bike Trac unit if installed using only 2 wires and also what to do it yo...

Page 9: ...ed will last for up to 30 days without it being connected to a power supply i e your bike s battery This is suitable for short term use and only when the bike is not being used and the unit is armed I...

Page 10: ...r manufacturers accreditation The following instructions are to guide qualified installers in fitting the Bike Trac unit Please take your time in positioning and securing the unit as this is vital to...

Page 11: ...to connect this wire however it is recommended as it will enable Bike Trac to be armed and disarmed by using the ignition Otherwise you will have to arm and disarm Bike Trac by sending an SMS text mes...

Page 12: ...ive alerts If only one contact i e you has been entered into the system you will get a Warning message to prompt you to enter additional contacts That s it you re done For an in depth overview of how...

Page 13: ...install recommended the system will automatically disarm itself when ignition is switched on 0 and 2 wire install If you have installed the Bike Trac unit with only the live and earth connections you...

Page 14: ...rities to track and recover your stolen bike Quick Step Guide 1 Check that your bike has been stolen 2 Receive call from the S O C only if the tick box is ticked please refer to Security Operating Cen...

Page 15: ...e method by which you arm and disarm your Bike Trac unit i e by movement or Geo fence This also allows the user to edit the name of their bike which is the name you use if you are arming and disarming...

Page 16: ...ed deleted or edited as outlined under number 17 above only available on 2 wire install 22 This icon indicates if your bike s ignition is on or off Green indicates on red indicates off For 2 wire inst...

Page 17: ...ortal you will be presented with a map that covers the whole screen On the map there will be an icon representing your bike hover your mouse cursor over this icon to bring up the information box for t...

Page 18: ...r your bike hover over the icon of your bike to make this box pop up Number 9 on the Bike Trac portal overview above shows where the Edit Details option is Once you have selected Edit Details you will...

Page 19: ...f the journeys you want to search the maximum period for any one search is five days Make your selection and click OK Figure 1 4 shows how journeys are displayed in map view on the Bike Trac portal Pl...

Page 20: ...here are you now within the information box for your bike number 11 on the Bike Trac portal overview above This feature has been installed on the system to give you that extra peace of mind Figure 1 5...

Page 21: ...multiple bikes to your Bike Trac portal simply log in to your Road Angel account at www roadangelgroup com as you normally would if you were accessing your Bike Trac portal As soon as you login you w...

Page 22: ...nge your log in password second tab down Manage Account Details click edit details and you can change your password Should you wish to change the email address that you log in with please contact the...

Page 23: ...ill bind you 2 2 The Bike Trac service will become available to the subscriber no longer than 24 hours following successful installation of the hardware successful registration of the product and the...

Page 24: ...ply may be incorrectly priced If the correct price of our goods or services is higher than the stated price we will normally at our discretion contact you before accepting your request or reject your...

Page 25: ...ot in any way be affected or implied 6 Assignment 6 1 These terms specifically relate to the Subscriber and the vehicle the Bike Trac unit is fitted to Unless Road Angel Group agrees otherwise these t...

Page 26: ...shall be deemed to have arrived 12 hours after transmission if sent by post 3 working days after posting and if sent by facsimile 12 hours after transmission If such notice is delivered personally or...

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