User's Guide HDSP AES-32
© RME
37
21. Hotline – Troubleshooting
The newest information can always be found on our website
www.rme-audio.de
, section Sup-
port, Macintosh OS.
Playback works, but record doesn’t:
•
Check that there is a valid signal at the input.
•
Check whether the Hammerfall DSP has been selected as recording device in the audio
application.
•
Check whether the sample frequency set in the audio application (‘Recording properties’ or
similar) matches the input signal.
•
Check that cables/devices have not been connected in a closed loop. If so, set the system’s
clock mode to Master.
Crackle during record or playback:
•
Increase the number and size of buffers in the application.
•
Try different cables to rule out any defects here.
•
Use an external FireWire drive for the audio data. Internal SATA drives overload the system
bus in some Macs, thus disturb PCI audio.
The card and drivers have been installed correctly, but playback does not work:
•
Is Hammerfall DSP listed in the System Profiler/PCI? (Vendor 10EE, Device ID 3FC6).
•
Has Hammerfall DSP been selected as current playback device in the audio application?
Summary of Contents for Hammerfall HDSP AES-32
Page 5: ...User s Guide HDSP AES 32 RME 5 User s Guide HDSP AES 32 General...
Page 27: ...User s Guide HDSP AES 32 RME 27...
Page 28: ...28 User s Guide HDSP AES 32 RME...
Page 38: ...38 User s Guide HDSP AES 32 RME...
Page 39: ...User s Guide HDSP AES 32 RME 39 User s Guide HDSP AES 32 Connections and TotalMix...
Page 47: ...User s Guide HDSP AES 32 RME 47...
Page 69: ...User s Guide HDSP AES 32 RME 69 User s Guide HDSP AES 32 Technical Reference...