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38 • Chapter 7: Troubleshooting

AirLink 9850 Gas Monitor Operator’s Manual

F9

The monitor has not received a
communication from the faulting sensor
assembly address for the timeout period
set on page 35.

1. Check the sensor assembly for a

dead battery, broken antenna, bad
antenna cable, missing antenna,
obstacle, weather, etc.

F11

(battery
powered
detector only)

The IR sensor is changing temperature too
quickly.

1. The sensor will clear once the

temperature stops changing too
quickly.

Table 2: Troubleshooting the AirLink 9850 (Continued)

Condition

Probable Causes

Recommended Action

«
...
36
37
38
39
40
...
»

Summary of Contents for AirLink 9850

Page 1: ...www rkiinstruments com AirLink 9850 Interface Operator s Manual Part Number 71 0562 Revision P1 Released 11 12 21 ...

Page 2: ...f its testing and examination disclose that the alleged defect in the product does not exist or was caused by the purchaser s or any third party s misuse neglect or improper installation testing or calibrations Any unauthorized attempt to repair or modify the product or any other cause of damage beyond the range of the intended use including damage by fire lightning water damage or other hazard vo...

Page 3: ...Power On Off 24 Normal Operating Mode 25 Chapter 5 Setup Mode 26 Overview 26 Entering Setup Mode 26 Modbus Settings 26 4 20 mA Output Settings 27 TCP IP Settings 30 Alarm Settings and Channel On Off 31 Fault Terminal Setup 33 Exiting Setup Mode 34 Chapter 6 Advanced Configuration Menu 35 Overview 35 Entering the Advanced Configuration Menu 35 Adjusting the Screen s LCD Contrast 35 Setting the Radi...

Page 4: ... Operator s Manual Appendix A Introduction to 4 20 mA Current Loop Signals 40 Appendix B RS 485 Modbus Output 37 Modbus Terms 41 Register Map 41 Appendix C USB Virtual COM Port for Modbus 42 Appendix D Viewing Sensor Information Over Ethernet 43 ...

Page 5: ...9850 operates with 12 35 Volts DC or 110 240 Volts AC is compatible with a 900MHz or 2 4 GHz radio and is used in conjunction with a PLC PC or other monitor Communication connection options include RS 485 Modbus Output RS 232 RTU Modbus Output up to 32 4 20mA outputs virtual COM port over USB and website for displaying real time values About this Manual The AirLink 9850 Interface Operator s Manual...

Page 6: ...ual COM power over USB Internet interface through Ethernet connection Construction housing Fiberglass with clear window NEMA 4 Dimensions 10 in H x 8 in W x 6 in D 25 4 cm H x 20 3 cm W x 15 2 cm D Weight 9 lbs Mounting 4 mounting feet 6 W x 12 25 T 1 4 diameter max mounting bolt screw size Environmental Ratings Pollution degree 2 Installation category II Altitude up to 2 000 meters User Controls ...

Page 7: ...AirLink 9850 Gas Monitor Operator s Manual Chapter 2 Description 7 Chapter 2 Description External Description Figure 1 External Description ...

Page 8: ...8 Chapter 2 Description AirLink 9850 Gas Monitor Operator s Manual Internal Description Figure 2 Terminal Board ...

Page 9: ...AirLink 9850 Gas Monitor Operator s Manual Chapter 2 Description 9 Figure 3 Power Supply and Output Terminal Boards Note Delta power supply only included with AC powered versions ...

Page 10: ...m to open the housing door and make wiring connections Are the display screen and status lights visible 2 Close and latch the housing door 3 Prepare the selected mounting site as required to mount the AirLink 9850 It should be mounted at eye level 4 1 2 to 5 feet from the floor Refer to Figure 4 for the outline and mounting dimensions 4 Position the monitor on the vertical mounting surface 5 Inser...

Page 11: ...AirLink 9850 Gas Monitor Operator s Manual Chapter 3 Installation 11 Figure 4 AirLink 9850 Outline and Mounting Dimensions 2 4 GHz Antenna 6 900 MHz Antenna 10 Ø 31 x 51 slot 4X 18 63 26 12 19 6 5 ...

Page 12: ...you make any wiring adjustments always verify that all power sources are not live Connecting a DC Power Source NOTE The AirLink 9850 is configured for AC or DC operation depending on how it is ordered If you are using AC power as the primary power source go to the next section Connecting an AC Power Source Provide a clean and stable 12 35 VDC Failure to do so may cause the unit to not operate prop...

Page 13: ...x 10 Clamp down the enclosure latches Connecting an AC Power Source NOTE The AirLink 9850 is configured for AC or DC operation depending on how it is ordered If you are using DC power as the primary power source go to the previous section Connecting a DC Power Source WARNING Verify that the power source is unplugged or turned off before you continue with this procedure 1 Open the enclosure box to ...

Page 14: ...y is factory wired to the Terminal Board 5 For versions that came with a pre wired AC line cord there are three wires black white and green pre wired from the Delta power supply terminals L AC Load IN N AC Neutral IN and EG Chassis GND or Earth GND This set of wires will be used to plug into an AC power outlet ONCE ALL WIRING CONFIGURATIONS ARE COMPLETE ...

Page 15: ...ct a neutral wire from the AC power source to the power supply s N terminal Connect a ground wire from the AC power source to the power supply s EG terminal NOTE If the AirLink 9850 was not ordered with any housing holes at least one hole will have to be drilled to bring in AC power Figure 6 AC Wiring 7 Close the Front Panel 8 Screw in the thumb screws 9 Close the enclosure box 10 Clamp down the e...

Page 16: ...en the Front Panel so that the back of the Terminal Board is exposed 4 Locate the Modbus Out Terminal Block 5 Connect a red wire from a PLC s RS 485 A terminal to the terminal labeled A on the Modbus Out Terminal Block 6 Connect a green wire from a PLC s RS 485 Ground terminal to the terminal labeled GND on the Modbus Out Terminal Block 7 Connect a black wire from a PLC s RS 485 B terminal to the ...

Page 17: ... Front Panel 3 Open the Front Panel so that the back of the Terminal Board is exposed 4 Locate the RS 232 Terminal Block 5 Connect a transmit wire red from a computer PLC to the terminal labeled IN on the RS 232 terminal block 6 Connect a ground wire green to the terminal labeled GND on the RS 232 Terminal Block 7 Connect a receive wire black from a computer PLC to the terminal labeled OUT on the ...

Page 18: ... PC A Modbus polling software installed on a Windows PC can be used to read that data 1 Connect the USB B port on a USB A to USB B cable to the USB port on the AirLink 9850 Figure 9 Connecting a USB Cable 2 Connect the USB A port on the cable to an available USB port on the Windows PC 3 The drivers for the AirLink 9850 will automatically install once the AirLink 9850 is turned on See page 42 for m...

Page 19: ...TCP IP 1 Plug one end of a standard Ethernet cable into the AirLink 9850 s Ethernet port Figure 10 Connecting an Ethernet Cable 2 Plug the other end of the Ethernet cable into a network switch or into the Ethernet port on a Windows PC NOTE If you are plugging the Ethernet cable into an Ethernet port on a Windows PC the computer s WiFi must be turned off 3 See page 43 for instructions to view senso...

Page 20: ...pen the enclosure box to expose the Front Panel 2 Unscrew the two thumb screws on the Front Panel 3 Open the Front Panel so that the 4 20 mA Output Terminal Boards are exposed 4 Connect to the 4 20 mA Output Terminal Boards in the order shown below NOTE Each 4 20 mA Output Terminal Board has 4 jumper pin locations JP1 JP2 JP3 and JP4 The first board will have a jumper installed on JP1 Subsequent b...

Page 21: ...6 For each 4 20 mA Output Terminal Board connect the GND terminal on the 4 20 mA Output Terminal Board to the ground terminal on a receiving device If multiple receiving devices are monitoring signals from the same 4 20 mA Output Terminal Board then a ground wire must be run to each device NOTE Consult the monitoring device s manual to determine whether the grounds will need to be jumped on each i...

Page 22: ...22 Chapter 3 Installation AirLink 9850 Gas Monitor Operator s Manual 7 Close the Front Panel 8 Screw in the thumb screws 9 Close the enclosure box 10 Clamp down the enclosure latches ...

Page 23: ...s a DC only output The fault terminal is factory set as failsafe normally open and can be changed as described on page 33 1 Open the enclosure box to expose the Front Panel 2 Unscrew the two thumb screws on the Front Panel 3 Open the Front Panel so that the back of the Terminal Board is exposed 4 Locate the Fault Terminal Block on the terminal board 5 Connect a positive red wire to the terminal la...

Page 24: ...n the device is fully functional and access to system and settings menus is allowed CAUTION The internal components can be static sensitive Use caution when opening the enclosure and handling internal components To cycle the Terminal Board power flip the Power Switch located on the lower right side of the Terminal Board to the OFF and then ON position Figure 13 Power Switch Location ...

Page 25: ...ormal Operating Mode screen The AirLink 9850 s Normal Operating Mode screen shows the IP address if the AirLink 9850 is connected to a network using an Ethernet cable Primary Secondary controller status and Network ID Primary 1 in the above example Program version 01 00 03 in the above example Serial number Q00001 in the above example Build date 04 11 2012 in the above example ...

Page 26: ...es any changes and returns to Normal Operating Mode 15 minutes after the last button press Entering Setup Mode 1 Open the enclosure box 2 From Normal Operating Mode press and hold MENU for 6 seconds to enter Setup Mode Modbus Settings 1 Press and release MENU to enter the Modbus settings menu 2 Address Selection Press ADD increase or SUB decrease to select the address for the AirLink 9850 s Modbus...

Page 27: ...9850 returns to the Modbus settings menu screen 11 Press ADD to continue to the 4 20 mA Output Settings screen or press RESET ESC to return to Normal Operating Mode 4 20 mA Output Settings NOTE If there aren t any 4 20 mA Output Terminal Boards installed this menu does not appear 1 If necessary press and hold MENU for 6 seconds to enter Setup Mode and then press ADD until the 4 20 mA Output Settin...

Page 28: ... manipulate the settings for the 8th port on the 4th card you need to select Port 32 in this sceen 4 Press MENU 5 On Off Press ADD or SUB to turn the port on or off 6 Press MENU NOTE The following screens only appear if the port was set to On 7 Setup Address The Setup Address assigns which AirLink sensor assembly s radio address is assigned to the selected 4 20 mA port Press ADD increase or SUB de...

Page 29: ...ss ADD or SUB to manipulate the minimum scale setting This is the value that 4 mA out from the 4 20 mA port will represent NOTE This item only appears if Scaled was selected in the Output screen 12 Press MENU 13 Max Scale Press ADD or SUB to manipulate the maximum scale setting This is the value that 20 mA out from the 4 20 mA port will represent NOTE This item only appears if Scaled was selected ...

Page 30: ...AirLink 9850 returns to the 4 20 mA Output Settings menu screen 20 Press ADD to continue to the TCP IP Settings screen or press RESET ESC to return to Normal Operating Mode TCP IP Settings 1 If necessary press and hold MENU for 6 seconds to enter Setup Mode and then press ADD until the TCP IP Settings menu screen appears 2 Press and release MENU to enter the TCP IP Settings menu 3 IP Address Type ...

Page 31: ...9850 returns to the TCP IP Settings menu screen 8 Press ADD to continue to the Alarm Settings screen or press RESET ESC to return to Normal Operating Mode Alarm Settings and Channel On Off NOTE Alarms are only indicated on the website and on the Modbus output There are no local alarms at the AirLink 9850 1 If necessary press and hold MENU for 6 seconds to enter Setup Mode and then press ADD until ...

Page 32: ...OTE The following screens only appear if the address was set to On 7 Low Alarm Increasing Decreasing Use ADD or SUB to toggle between INC and DEC 8 Press MENU 9 Low Alarm Value Use ADD or SUB to adjust the low alarm value The displayed value is in the appropriate units for each channel If the selected channel is a LEL sensor then the alarm point values will be in LEL 10 Press MENU 11 High Alarm In...

Page 33: ...e the settings to all consecutive channels The instrument returns to the Alarm Settings menu screen Press RESET ESC to return to Normal Operating Mode Press RESET ESC to exit Setup Mode Fault Terminal Setup 1 If necessary press and hold MENU for 6 seconds to enter Setup Mode and then press ADD until the Fault Terminal Setup menu screen appears 2 Press and release MENU to enter the Fault Terminal S...

Page 34: ...s screen or press RESET ESC to return to Normal Operating Mode Exiting Setup Mode Complete the following steps to exit Setup Mode at any time 1 Press RESET ESC at any time to exit Setup Mode 2 Close the enclosure box 3 Clamp down the enclosure latches NOTE The AirLink 9850 automatically saves any changes and returns to Normal Operating Mode 15 minutes after the last button press ...

Page 35: ...it s power turn OFF then ON For instructions on how to cycle the unit s power see page 24 3 When the RKI Logo is shown on the Display Screen press MENU NOTE To save any changes and exit Setup Mode at any time press RESET ESC The AirLink 9850 automatically saves any changes and returns to Normal Operating Mode 15 minutes after the last button press Adjusting the Screen s LCD Contrast 1 Press ADD in...

Page 36: ...can only be one Primary monitor on a network All other monitors must be set up as Secondary monitors If an AirLink 9850 is set as a Secondary monitor when there is no Primary monitor the AirLink 9850 will go into a Fault 15 status 2 Press MENU to return to Normal Operating Mode Exiting the Advanced Configuration Menu 1 Press RESET ESC at any time to exit the Advanced Configuration Menu 2 Close the...

Page 37: ...d repair 1 Replace the IR sensor F4 The top card is losing communication to the analog sensor board On AirLinkT3A AirLink VOC Pro units F4 means that the Analog to Digital Conversion ADC on the analog sensor board is not communicating to the digital sensor board On the AirLink 6900 F4 means the top card is not communicating with the analog sensor board For IR sensors the sensor element itself coul...

Page 38: ...d set on page 35 1 Check the sensor assembly for a dead battery broken antenna bad antenna cable missing antenna obstacle weather etc F11 battery powered detector only The IR sensor is changing temperature too quickly 1 The sensor will clear once the temperature stops changing too quickly Table 2 Troubleshooting the AirLink 9850 Continued Condition Probable Causes Recommended Action ...

Page 39: ...er 8 Parts List Table 3 lists the part numbers and descriptions for replacement parts and accessories offered for the AirLink 9850 Table 3 Parts List AirLink 9850 Part No Description 18 0107RK Conduit hub 3 4 in 71 0562 AirLink 9850 Interface Operator s Manual this document ...

Page 40: ...eceiving controller PLC to distinguish between a zero signal a broken wire or an unresponsive instrument Benefits of 4 20 mA convention are that it is an industry standard low cost to implement can reject some forms of electrical noise and the signal does not change value around the loop as opposed to voltage The key advantage of the current loop is that the accuracy of the signal is not affected ...

Page 41: ... 1 247 Data Type Holding Registers Start Address The first register the user would like to view must be between 1 255 Length Depends on the number of addresses the user would like to view Scan Rate 1000 ms Data Format Hex Decimal Float Register Map The Modbus register map applicable to RS 232 RS 485 and USB outputs for the AirLink 9850 is available at the link below https www rkiinstruments com pd...

Page 42: ...outlined at https www rkiinstruments com pdf AirLink_9850 RegMap pdf The drivers for the AirLink 9850 automatically install when you connect the AirLink 9850 to a Windows PC and turn the AirLink 9850 on The AirLink 9850 appears as a USB Serial Device in the device manager A computer program that reads Modbus like Modbus Poll can be used to poll the Modbus registers and view information from the Ai...

Page 43: ...ct the AirLink 9850 directly to a computer s Ethernet port but the computer s WiFi must be turned off The AirLink 9850 s Ethernet interface does not allow for any editing of the AirLink 9850 or any connected transmitters 1 Connect an Ethernet cable to the Ethernet output port on the AirLink 9850 as described on page 19 2 Launch a web browser on a computer connected to the same network as the AirLi...

Page 44: ...erator s Manual 5 To view more detailed information about connected transmitters click any of the Page links on the left side of the screen 6 The Channel Data screen appears 7 Any alarms or faults are shown on the left side of the screen and are highlighted at the appropriate channel ...

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