Riello UPS Sentinel Dual SDU 10000 Installation And User Manual Download

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ATTERY PACK REPLACEMENT

(

ONLY FOR

VA)

The UPS is also equipped with a dedicated battery pack that allows for easy replacement of batteries (

hot swap

) in complete

safety, thanks to the protected connection system.



WHEN THE BATTERY PACK IS DISCONNECTED, THE LOADS CONNECTED TO THE UPS ARE
NOT PROTECTED IN THE EVENT OF A MAINS FAILURE



THE BATTERY PACK IS VERY HEAVY. USE EXTREME CAUTION WHEN REPLACING IT.

1. Set the UPS to bypass mode manually by pressing the ON-SEL buttons for 4 seconds (see paragraph entitled "Manual

Bypass”). The display should show the message "C05" NOTE: in this condition the load is powered by bypass.

2. The battery pack is positioned behind the UPS front panel. Remove the front panel as shown in the figure below (A).

Remove the screws from the battery pack's retention panel (B). Disconnect the connector that connects the battery
pack to the UPS (C).

Summary of Contents for Sentinel Dual SDU 10000

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Page 3: ...ducts pursue the objectives defined in the environmental management system developed by the company in compliance with applicable standards No hazardous materials such as CFCs HCFCs or asbestos are used in this product When evaluating packaging the choice of material has been made favouring recyclable materials For correct disposal please separate and identify the type of material of which the pac...

Page 4: ...ON WITH BATTERY BOX 15 RACK VERSION 16 POWER CONNECTION 17 INTERNAL PROTECTIVE DEVICES OF THE UPS 18 EXTERNAL PROTECTIVE DEVICES 19 CONNECTION CABLES CROSS SECTION DETAILS 19 CONNECTIONS 20 WIRING DIAGRAMS FOR CONNECTING TO THE ELECTRICAL SYSTEM 22 BATTERY BOX INSTALLATION 25 CONFIGURING THE RATED BATTERY CAPACITY 25 USE 26 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 26 SWITCHING ON FROM THE M...

Page 5: ...FOR AUTOMATIC BYPASS 31 EXTERNAL TEMPERATURE PROBE 31 BATTERY PACK REPLACEMENT ONLY FOR 5 6 KVA 32 SOFTWARE 34 MONITORING AND CONTROL SOFTWARE 34 CONFIGURATION SOFTWARE 34 UPS CONFIGURATION 35 COMMUNICATION PORTS 37 RS232 CONNECTOR 37 COMMUNICATION SLOT 37 TROUBLESHOOTING 38 STATUS ALARM CODES 42 TECHNICAL DATA 44 ...

Page 6: ...TINEL DUAL TM available in the 8000 VA and 10000 VA versions was developed to be powered by a three phase input network When suitably configured SENTINEL DUAL TM can also function with a single phase input The batteries are user replaceable without switching off the equipment and without interruption to the load Hot Swap ER series models are fitted with upgraded battery charges for long runtime an...

Page 7: ...ll models Models 5 6 kVA without front panel Models 8 10 kVA without front panel Extractable rotatable display plate Battery pack connector Release slits Battery pack retention panel Removable front panel Cooling fan 1 0 Switch ...

Page 8: ...Parallel card slot Cooling fan IEC sockets 16A max and overcurrent protection Communication Card Slots Protection box for IN OUT connection Remote control terminal EnergyShare sockets 10A max and overcurrent protection USB communication port IEC sockets 10A max and overcurrent protection Communication port RS232 ...

Page 9: ... level indicator ON button Configuration area STAND BY button Maintenance request Regular operation Timer Mains operation Measurement display area Battery operation Stand by alarm Load powered by bypass EnergyShare Battery charge indicator ...

Page 10: ...supplies to be increased during extended blackouts The number of batteries contained can vary according to the type of UPS for which the BATTERY BOX is intended It is therefore necessary to take great care to ensure that the battery voltage of the BATTERY BOX is the same as the voltage permitted by the UPS Several Battery Boxes can be connected in series to achieve a longer extended runtime Front ...

Page 11: ...osed ADDITIONAL INTERNAL BATTERY CHARGERS ONLY FOR ER VERSIONS THE ER VERSION OF UPS DIFFERS FROM THE STANDARD VERSION IN THAT ADDITIONAL BATTERY CHARGERS ARE USED INSTEAD OF THE BATTERIES This series of UPS must be used together with an external Battery Box and is suitable for applications requiring long back up times THREE PHASE INPUT TM VERSIONS ONLY THE TM VERSION OF THE UPS SERIES ALLOWS FOR ...

Page 12: ...t contain UPS and eventual BATTERY BOX Safety manual Quick start guide Download card USB cable Support feet extensions Handles for rack installation Handle screws Battery expansion plug ER version only Connection cable UPS Battery Box only for Battery Box Fuses only for Battery Box Support feet extensions only for Battery Box ...

Page 13: ...40 C and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air The recommended operating temperature for the UPS and the batteries is between 20 and 25 C The actual operating life of the batteries is 5 years on average with an operating temperature of 20 C If the operating temperature reaches 30 C the operating life is halved This is a category C2 UPS product ...

Page 14: ...E SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD Once removed from the packaging the UPS is already preset for installation in the tower configuration To complete the configuration simply mount the UPS on the two support feet Each leg consists of three parts connecting to each other at joints To put a leg together proceed as shown in the fig...

Page 15: ...LOAD THE BATTERY BOX IS DISCONNECTED FROM THE UPS FROM ANY OTHER BATTERY BOXES AND WITH THE BATTERY ISOLATOR OPEN For the Battery Box version each foot is composed of four parts two supports and an extension Assemble two feet as indicated in the figure below Slide the UPS and the Battery Box into the two supports For any additional Battery Boxes repeat the sequence of operations shown above ...

Page 16: ...nd gently pull it away from its position just enough to be able to rotate it ATTENTION the panel must be removed carefully DO NOT ATTEMPT IN ANY WAY TO REMOVE THE PANEL FROM THE UPS 2 Rotate the panel 90 counter clockwise and reinsert it carefully into the special housing 3 At this point with the UPS or Battery Box in the horizontal position secure the handles using the screws provided as shown in...

Page 17: ...d from the mains power supply switched off and with all the equipment switches and fuse holders open 1 We recommend using double insulated multi core cables to be connected respectively to the INPUT OUTPUT and BYPASS terminals if present 2 For the cross section refer to the paragraph Connection cables cross section details 3 The wires should be stripped and inserted into the terminals for the leng...

Page 18: ...R 63A aR 8 kVA TM 80A aR L1 25A GF 6 3x32 L2 L3 80A aR 63A aR 10 kVA TM 80A aR L1 25A GF 6 3x32 L2 L3 80A aR 63A aR SHORT CIRCUIT If a fault occurs on the load the UPS protects itself by limiting the value and the duration of the current supplied short circuit current These values also depend on the UPS operating status at the time of the fault these can either be in the Technical Data table the p...

Page 19: ...ics Differential current adjusted to the sum of UPS Load we recommend a suitable margin be kept to prevent unwanted activation Differential type B CONNECTION CABLES CROSS SECTION DETAILS We recommend the INPUT OUTPUT and BATTERY cables be passed under the UPS To determine the minimum cross section of the input and output cables see the table below Cross section of cables mm2 INPUT BYPASS optional ...

Page 20: ...s shown in the figure below Models 5 6 kVA Models 8 10 kVA Models 10 kVA with separate bypass DI THE INPUT AND BYPASS NEUTRALS MUST ALWAYS BE CONNECTED THE INPUT AND BYPASS LINES MUST REFER TO THE SAME NEUTRAL POTENTIAL THE DI VERSION IS PROVIDED WITH A JUMPER TO INSTALL THE UPS EVEN WITHOUT THE SEPARATE BYPASS LINE TO CONNECT THE BYPASS LINE REMOVE THE JUMPER BETWEEN THE JP AND L TERMINALS WARNIN...

Page 21: ...LE PHASE LINE CONNECT THE LIVE AND THE INPUT NEUTRAL TO L1 AND N SET THE SWITCH TO POSITION 1 TERMINALS L2 AND L3 MUST REMAIN FREE NOTE 1 If an external manual bypass is not provided make sure that there is a jumper between terminals 1 2 Switch bypass 2 The maximum cross section of the cables that may be inserted in the terminal board 1 2 3 4 are 2 5 mm2 for bare cables 1 5 mm2 for cables with lug...

Page 22: ... 22 WIRING DIAGRAMS FOR CONNECTING TO THE ELECTRICAL SYSTEM UPS without any variation in neutral condition UPS with galvanic isolation at input UPS with galvanic isolation at output ...

Page 23: ...re connected within the UPS therefore they must be referenced to the same potential If the two power supplies are derived from different sources an isolation transformer must be installed on one of the inputs UPS without any variation in neutral condition and with separate bypass input UPS with galvanic isolation and with separate bypass input UPS with galvanic isolation at output and separate byp...

Page 24: ...d within the UPS therefore they must be referenced to the same potential If the two power supplies are derived from different sources an isolation transformer must be installed on one of the inputs UPS without any variation in neutral condition and with separate bypass input connected to independent power supply line UPS with separate bypass input on independent power supply line and with galvanic...

Page 25: ...ery Boxes the UPS must be configured in order to update the rated capacity value total Ah UPS s internal batteries external batteries using the dedicated configuration software The Battery Box must only be installed while the UPS is switched off and disconnected from the mains power supply CAUTION The connection cables cannot be extended by the user The maximum length of the connecting cables betw...

Page 26: ... connected to the UPS When switching on for the first time only after 30 seconds check that the UPS is operating correctly 1 Simulate a blackout by disconnecting power to the UPS 2 The load must continue to be powered the icon on the display must light up and there must be a beep every 4 seconds 3 When power is reconnected the UPS must go back to operating from the mains SWITCHING ON FROM THE BATT...

Page 27: ...ls Fixed Indicates that the loads connected to the UPS are powered by the bypass Dynamic Indicates the estimated percentage charge of the batteries Dynamic Indicates the percentage of load applied to the UPS compared with the nominal value Flashing Maintenance is required Contact the support centre Fixed Indicates that the timer is active programmed switch on and switch off The timer can be activa...

Page 28: ...LE 1 DESCRIPTION Mains voltage Residual battery autonomy Mains frequency Battery charge percentage Bypass line voltage DI versions only 2 Total battery voltage Bypass line frequency DI versions only 2 Applied load percentage UPS output voltage Current absorbed by the load Output voltage frequency UPS internal temperature Fault Alarm 3 the corresponding code is displayed Lock 3 the corresponding co...

Page 29: ...percentage UPS output voltage Current absorbed by the load Output voltage frequency UPS internal temperature Residual battery autonomy Fault Alarm 3 the corresponding code is displayed Lock 3 the corresponding code is displayed 1 The values shown in the images in the table are purely as an indication 2 Phase No Voltage alternating indication 3 The FAULT LOCK codes can only be displayed if they are...

Page 30: ...rom the waveform of the mains voltage maintaining the output frequency synchronised to the mains within a configurable range Outside this range the UPS output de synchronises from the mains supply moving to the nominal frequency in this condition the UPS cannot use the bypass In order to optimise performance in ECO mode the load is normally powered by the bypass If the mains goes out of the permit...

Page 31: ...e UPS reset the stop device The circuitry of the remote control terminal board is self powered with SELV circuits Therefore an external voltage supply is not required When a contact is closed a maximum current of 15mA circulates All connections with the remote control terminal board are made through a cable which guarantees a double insulation connection Logic of the connections R E P O This featu...

Page 32: ...AILURE THE BATTERY PACK IS VERY HEAVY USE EXTREME CAUTION WHEN REPLACING IT 1 Set the UPS to bypass mode manually by pressing the ON SEL buttons for 4 seconds see paragraph entitled Manual Bypass The display should show the message C05 NOTE in this condition the load is powered by bypass 2 The battery pack is positioned behind the UPS front panel Remove the front panel as shown in the figure below...

Page 33: ...atteries see the label located on the battery pack near the connector 5 Insert the new battery pack into the compartment sliding it into the UPS Put the battery pack retention panel back in position and secure it with the two screws removed previously Connect the battery pack cable to the UPS and close the front panel Set the UPS to normal operation mode by pressing ON SEL for at least 4 seconds 6...

Page 34: ... mails and network messages automatically when certain events selected by the user occur INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Download the software from the web site www riello ups com selecting the specific operating system 3 Follow the installation program instructions 4 For more detailed informat...

Page 35: ...ic UPS power off in battery operation mode if the load is lower than 5 Disabled Buzzer Reduced Selects the audible alarm operating mode Reduced EnergyShare off Selects the operating mode of EnergyShare sockets Always connected Timer Programmed UPS power ON OFF daily Disabled Autonomy limitation Maximum battery operation time Disabled Maximum load Selects the user overload limit Disabled Bypass Syn...

Page 36: ...ters or voltage stabilizers Operating with Batteries Battery low time Estimated autonomy time remaining for battery low warning 3 min Automatic battery test Interval of time for the automatic battery test 40 hours Parallel common battery Common Battery for parallel UPS systems Disabled Internal battery capacity Nominal Battery capacity for internal batteries Change according with UPS model Externa...

Page 37: ... refer to the dedicated manual 2 TXD 3 RXD 5 GND 6 Power supply DC Imax 20mA 8 Programmable OUTPUT 1 default low battery pre alarm 9 Programmable OUTPUT 2 default battery operation COMMUNICATION SLOT The UPS is equipped with an expansion slot for optional communication cards see figure on right which allows the device to communicate using the main communication standards Some examples Serial dupli...

Page 38: ...h on installation 1 0 SWITCH IS SET TO 0 Set the switch to 1 THE ISOLATOR SWIN IS OPEN Close the isolator MAINS POWER MISSING BLACKOUT Make sure the mains power is present If necessary perform battery start up to power the load INTERVENTION OF THE UPSTREAM PROTECTION DEVICE Restore the protection Warning make sure there is no overload or short circuit on the UPS output NO POWER REACHES THE LOAD CO...

Page 39: ... IN THE UPS INPUT STAGE Activate the maintenance bypass SWMB if present turn the UPS off then back on again Exclude the maintenance bypass If the problem persists contact the nearest service centre THE DISPLAY SHOWS ONE OR MORE OF THE FOLLOWING CODES F11 F14 F17 L06 L07 L08 L09 L14 L17 L20 ANOMALOUS LOADS APPLIED Remove the load Insert the maintenance bypass SWMB if present turn the UPS off and ba...

Page 40: ... recommend fuses be replaced with others of the same type THE DISPLAY SHOWS THE FOLLOWING CODE U06 THE BATTERIES ARE DISCHARGED THE UPS WAITS FOR THE BATTERY VOLTAGE TO EXCEED THE SET THRESHOLD Wait for the batteries recharging or force start up manually THE DISPLAY SHOWS ONE OR MORE OF THE FOLLOWING CODES L01 L10 L38 L39 L41 FAULT IN TEMPERATURE PROBE OR UPS COOLING SYSTEM MAIN AUXILIARY POWER SU...

Page 41: ...liminate the cause of the overtemperature Activate the maintenance bypass SWMB if present open the battery fuse holder isolators SWBATT and wait for the temperature of the battery charger heat sink to drop Close the battery fuse holders If the problem persists contact the nearest service centre WARNING never open the SWBATT fuse holders during battery operation THE DISPLAY SHOWS THE FOLLOWING CODE...

Page 42: ...y charging U07 Service UPS U08 Service Batteries Anomalies these are minor problems which do not bring the UPS to a halt but can reduce its performance or inhibit the use of some of its functions CODE DESCRIPTION A03 Inverter not synchronised A05 Overvoltage on input line of Phase1 A06 Overvoltage on input line of Phase2 A07 Overvoltage on input line of Phase3 A08 Undervoltage on input line of Pha...

Page 43: ...ese codes indicate that the UPS or one of its parts is locked Usually they are preceded by an alarm signal In case of faults and consequent locking of the inverter the latter will be turned off and the load will be powered via the bypass line this procedure is excluded for locks caused by serious and persistent overloads and for those caused by a short circuit CODE DESCRIPTION L01 Incorrect auxili...

Page 44: ...oltage Vdc 180 240 Maximum recharging current only for ER versions 4 A 6 6 OUTPUT Nominal voltage 5 Vac Selectable 220 230 240 Frequency 6 Hz Selectable 50 60 Rated apparent output power kVA 5000 6000 8000 10000 Rated active output power kW 5000 6000 8000 10000 Overloading 100 load 110 Bypass line available Bypass activated after 10 min Then continues to work on bypass line Bypass line not availab...

Page 45: ...or additional details regarding technical data refer to website 1 rated load rated voltage of 220 VAC towards Neutral battery charging 2 For the input technical data of the TM model with 1 single phase input refer to the SINGLE PHASE INPUT section in the table 3 In the Bypass operating mode all the load current is absorbed by the Phase 1 input line 4 The recharging current is regulated automatical...

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