Ricoh M000, Service Manual

Page: 88 / 138

Software (Errors, Symptoms, Causes and Solutions)
M000/M009 4-30 SM
4.5 SOFTWARE (ERRORS, SYMPTOMS, CAUSES AND
SOLUTIONS)
4.5.1 PRINTER NOT WORKING (1)
Description:
When main power is turned on, the printer is not working in printing mode.
Symptom and Cause Solution
1. Run Self-Test Mode: Turn the power on
while pressing the test printing button
for 2 or 3 seconds - printing should
begin.
2. Check if the PC and the printer are
properly connected and the print
cartridge installed.
3. Printing not working on the computer
side.
4. Check if the printer cable is directly
connected to peripheral devices.
1. Check that the printer has power, and
perform the Self-Test. Successful test
printing indicates that there are no
problems in the printer itself.
Unsuccessful test printing indicates
that the problem is with the printer, and
is not due to a software issue.
2. Replace the printer cable. If the
problem is not solved even after the
cable is replaced, check the amount of
remaining toner.
3. Check if the connection between the
PC and printer port is proper. If you use
MS-Windows, check if the printer driver
in the controller is set up. If the printer
driver is properly set up, check which
application is attempting to print. The
best way to run a quick check, is to try
printing a few lines of text from
Memo-Pad in order to check printer
functionality. If printing is not working
for a certain application, adjust the
printing settings for that application.
Sometimes a simple adjustment will
produce a normal printout, but may still
fail to work with a particular software
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA