Ricoh Aficio BP20N, Service Manual

Page: 103 / 144

SOFTWARE PROBLEMS
SM 4-29 G144/G145
Trouble-
shooting
4.10.2 PRINTER DOES OPERATE CORRECTLY 2
Description: After receiving the print command there is either no response from
the printer, or the print speed is slow. Incorrect machine set-up and/or printer
malfunction are the cause of this condition.
Description Solution
Not enough free hard disk space to
accommodate temporary work files created
during printing. ‘Insufficient Printer Memory’ message means
there is a hard disk space problem, rather
than a printer RAM problem. In this condition,
provide more space on the hard disk with the
disk utilities program.
Printer error occurs even if there is enough
space in the hard disk. Ensure the connection between the cable and
printer port is correct. Ensure the port settings
in CMOS are correct, if you use the parallel
port.
Parallel port related problems in the CMOS
set-up. Select ECP for the printer port. SPP and
normal modes support 8-bit data transfer.
ECP mode supports 12-bit data transfer.
System needs to reboot in order to print. The printer cable may be defective if regular
fonts cannot be printed. At this time, turn off
the PC and reboot the system. If the problem
persists, double-click the printer icon in “My
Computer”. Replace the cable if the regular
fonts are still not printed.