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When a Message Is Displayed
91
8
When an Error Message Appears on the Client Computer
This section describes the main possible causes and solutions for error messages
displayed on the client computer when the TWAIN Driver is used.
Note
❒
If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
still appears, note the content of the message and the error number (if dis-
played), and contact your service representative. For information about how
to turn off the main power switch, see
General Settings Guide
.
Message
Causes and solutions
[
Cannot add any more scanning mode.
]
The maximum number of modes that can
be stored is 99. Delete unneeded modes.
[
Cannot connect to the scanner. Check the network Ac-
cess Mask settings in User Tools.
]
The access mask is set. Consult the net-
work or scanner administrator.
[
Cannot detect the paper size of the original.
Specify the scanning size.
]
• Place the original correctly.
• Specify the scan size.
• When placing an original directly on
the exposure glass, the lifting/lower-
ing action of the ADF triggers the au-
tomatic original size detection
process. Lift the ADF by more than 30
degrees.
[
Cannot find the scanner. Check if the scanner main power
is on.
]
• Check whether the main power
switch of the machine is turned off.
• Check whether the machine is con-
nected to the network correctly.
• Deselect the personal firewall func-
tion of the client computer.
• Use an application such as telnet to
make sure SNMPv1 or SNMPv2 is set.
For details, see
Network Guide
.
[
Cannot specify any more scanning area.
]
The maximum number of scanning areas
that can be stored is 99. Delete unneeded
scanning area.
[
Clear Misfeed(s) in ADF.
]
Remove jammed originals, and place
them again.
Check whether the originals are suitable
to be scanned by the machine.
[
Communication error has occurred on the network.
]
Check whether the client computer can
use the TCP/IP protocol.
[
Error has occurred in the scanner.
]
Check whether the scanning settings
made with the application exceed the set-
ting range of the machine.
Summary of Contents for Aficio 2075
Page 8: ...vi ...
Page 10: ...2 ...
Page 62: ...Storing Files 54 4 ...
Page 74: ...Delivering Scan Files 66 5 ...
Page 78: ...Using the Network TWAIN Scanner Function 70 6 ...
Page 90: ...Configuring Registering Scan Settings 82 7 ...
Page 102: ...Troubleshooting 94 8 ...
Page 130: ...Printer Scanner Unit Type 2075 Operating Instructions Scanner Reference EN USA B659 8707A ...