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6.0
Troubleshooting and Maintenance
6.1
Troubleshooting & Testing
Refer to the following instructions to check and correct any failure before consulting service personnel.
6.2
Maintenance
The following section provides instructions for maintaining and cleaning the RL-650 Series neonatal scale.
Maintenance operations other than those described in this section should be performed by qualified service
personnel.
6.2.1
Basic Maintenance
Before the first use of the scale and after periods of non-use, check the scale for proper operation and function. If
the scale does not operate correctly, contact qualified service personnel.
Go through the following steps for basic maintenance:
1. Check the overall appearance of the entire scale for any obvious signs of damage, abuse, etc.
2. Inspect the condition of the optional AC adapter for cord cracking or fraying, or for broken or bent prongs.
6.2.2
Cleaning
Proper care and cleaning is essential to ensure a long life of accurate and effective operation.
Before beginning the cleaning process, disconnect the scale from the AC power source.
Clean all external surfaces with a clean, damp cloth or tissue. Mild soap and water solution may be used. Dry with
a clean soft cloth.
Do not immerse the scale into cleaning or other liquid solutions.
Do not use Isopropyl alcohol or other solutions to clean the display surface.
Symptom
Possible Cause
Corrective Action
Scale does not turn on when using just
batteries
Dead batteries
Connect the scale to a power source or
change batteries
Scale does not turn on
Dead battery
Connect the scale to a power source
Faulty electrical outlet
Use a different electrical outlet
Bad power supply
Replace optional adapter
Questionable weight or the scale does
not zero
External object is interfering with the scale Remove the infant/interfering object from
the weighing tray from the scale
Display did not show 0.0 before weighing
Remove the infant, zero the scale and
begin the weighing process again
Scale is not placed on a level surface
Place the scale on a stable surface and
begin the weighing process again
The weighing tray is not placed properly
Place the weighing tray in its proper place
Scale is out of calibration
Check the scale with a known weight
value
The display shows
o_Ld
message
The load on the scale exceeds the
capacity
Remove the excess weight and use the
scale according to its stated limit
The display show Err
The
RECALL
key was pressed with
insufficient weight on the scale.
Place more than 2 lb, 30 Oz on the scale
Table 6-1. Troubleshooting Table
WARNING
Important
Summary of Contents for 650-10-1
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