RFoG RF-R586 Series User Manual Download Page 86

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RF-R586 Series Industrial Grade Cellular Router

P.H.U. RFoG Tomasz Paszkowski, ul. Starogrodzka 1/2, 72-300 Gryfice, NIP:857-115-72-13, REGON 811833063, tel. 602794466

2) Reset the RF-R586 router. Power on router, keep press “RST” button until 12 seconds, and then

release it. RF-R586 router will automatically load default.

4.12 Cannot get Cell WAN IP

RF-R586 Router get cellular WAN IP once it’s online.

If not get the WAN IP, the problem maybe:

Item. May caused by

Solution

Cellular WAN port is not right configured Refer to Chapter 3.3.3.1 Cellular WAN

configuration to solve it.

SIM card has problem for data business

or no balance

Check the sim card with the ISP or network

provider or sim card provider.

Try another working sim card.

No network signal

Move the router to another site to check.

VPN configuration is wrong

You may configure the VPN in wrong way.

Please check the WAN port configuration.

Cellular network problem

Sometimes cellular network may get problem or

unstable. Try to move to another site to test. Or

try to test with another ISP/Carrier SIM card

Module modem is defeated

Send back the unit to factory for repair

Summary of Contents for RF-R586 Series

Page 1: ...RF R586 Series Industrial Grade Cellular Router User Manual ...

Page 2: ...4 3 1 Overview 14 3 2 How to log into the Router 14 3 3 How to configure web 18 3 3 1 Main Menu as below Picture 18 3 3 2 Operation Mode 19 3 3 3 WAN Settings 20 3 3 3 1 WAN Cellular Network 20 3 3 3 2 Cell ICMP Check 24 3 3 3 3 AP Client mode WiFi Client 25 3 3 3 4 WAN PPPoE xDSL 28 3 3 3 5 WAN STATIC fixed IP 30 3 3 3 6 WAN DHCP Auto config 31 3 3 4 LAN Settings 33 3 3 4 1 Router Gateway IP 34 3...

Page 3: ...ettings 70 3 3 14 1 3 DDNS settings 71 3 3 14 2 Upload Firmware Upgrade Firmware 72 3 3 14 3 Settings Management 72 3 3 14 4 System Command 73 3 3 14 5 System Log 73 3 3 14 6 Statistics 74 3 3 14 7 Reboot 76 3 3 14 8 Status 77 3 3 15 SNMP For version with SNMP only 80 4 FAQ 83 4 1 Open Device Error 83 4 2 Read Error 83 4 3 Signal Strength has right number but cannot dialup 83 4 4 Signal Strength s...

Page 4: ... be through to PPTP Server 89 5 Test Samples 91 5 1 Two RF R586 make WiFi hotspot and WiFi client 91 5 2 GPS feature For version with GPS feature only 96 5 3 Port Forwarding NAT NAPT test 99 5 4 Remote Web Login 105 5 5 WAN RJ45 Static fixed IP and Cellular Fail Over backup redundancy 108 5 6 WAN RJ45 DHCP and Cellular Fail Over backup redundancy 112 5 7 WAN RJ45 PPPoE and Cellular Fail Over backu...

Page 5: ...ng it Notes please be informed the following features are option Please indicate with your orders 1 cellular diversity receiving 2 WiFi Feature 3 GPS feature 4 Serial to cellular feature RS232 or RS485 can choose one 5 Voice SMS control 6 DC7V 50V 7 BGP OSPF 2 Find the modem type info at the back cover of the router This will be used while do configuration For example the following label indicates...

Page 6: ...A networks please get a SIM card with data business 2 For CDMA2000 EVDO CDMA1x networks please get a UIM card with data business or inform us before order if the network uses non ruim nam flashing 3 Make sure the sim card or uim card is with enough data business and balance 4 Make sure the signal is good enough where you test or install the router Weak signal will make the router no work If you fi...

Page 7: ...IP 857 115 72 13 REGON 811833063 tel 602794466 7 Chapter 2 2 Hardware Installation This chapter mainly describes the appearance model and function of RF R586 series and how to install and set the configurations 1 Overall Dimension 2 Accessories Description 3 Installment 2 1 Overall Dimension 2 2 The Ports Picture ...

Page 8: ...0V DC5 50V option depends on the router version VCC DC wire positive pole DC5 40V DC5 50V option depends on the router version GND DC wire ground GND Serial ground RX serial receiving TX serial transmission RST reset router DIO0 digit I O port 0 IDO1 digit I O port 1 NC not connection Antenna Connection Table please refer the corresponding table to connect the antennas with your Router version Fea...

Page 9: ...PS Feature ANT1 ANT2 ANT3 ANT4 Main Cellular Cellular Diversity Receiving WiFi Feature ANT1 ANT2 ANT3 ANT4 Main Cellular Cellular Diversity Receiving GPS Feature ANT1 ANT2 ANT3 ANT4 Main Cellular Cellular Diversity Receiving WiFi GPS Notes means connect related antenna 2 3 Installment RF R586 series should be installed and configured properly before putting in service The installation and configur...

Page 10: ...rectly The following is for version with terminal blocks only RF R586 uses pluggable terminals to connect the user s data and the power supply Spacing 3 81mm 10 Pin User data and power supply suggestion 14 24AWG Please refer to the table 2 4 for the interface definition of the power cable and connection sequence Specific interface definition of the power cable and connection sequence you can read ...

Page 11: ...2 Power terminals Pin 1 and Pin 2 3 Here Pin 2 is GND PIN 1 is power input Vin DC5 40V or DV5 50V PIN Signal Description Note 1 VCC 7 30V DC Input Current 12V 1A 2 GND Ground 3 TX Transmit Data 4 RX Receive Data 5 PGND Ground 6 RST Reset Reset Pin has the same function with reset button In the usage it needs to be short connected to the GND After giving the device a 1 sec low level it will reboot ...

Page 12: ...ed with advanced power management technology The DC power supply electronic to the device via the pluggable terminal PIN 2 GND and PIN 1 Vin Please refer to the above table for the detail definition of the terminal Normally RF R586 series input powers supply is 5 40V if your RF R586 support 50V the option is 5 50V In most cases the standard configuration is 12V 1A 2 8 LED and Check Network Status ...

Page 13: ...ht Description SYS On for 25 seconds On for 25 seconds after power supply blink System set up normally Off or still on after 25 seconds System set up failure LAN blink Data transmission in Ethernet Off Ethernet connection abnormal On Ethernet is connected VPN On VPN tunnel set up Off VPN tunnel set up failure or unactivated CELL On Access to the Internet WIFI On Enable Off Disable ...

Page 14: ...Signal bar is 5 Chapter 3 3 Software configuration 1 Overview 2 How to log into the Router 3 How to config web 3 1 Overview RF R586 series routers with built in WEB interface configuration management and debugging tools user should configuration the parameters first and it could be altered the parameters flexibility and software upgrades and simple testing User can set up and manage the parameters...

Page 15: ... 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 15 Way 1 Manual setting Set the PC IP as 192 168 8 xxx xxx 2 254 subnet mask 255 255 255 0 default gateway 192 168 8 1 primary DNS 192 168 8 1 Way 2 DHCP Choose Obtain an IP address automatically and Obtain DNS server address automatically ...

Page 16: ... by ping Click Windows start menu run execute cmd command Input ping 192 168 8 1 in the DOS window This information means the connection is work This information means the connection is failure If so please check the network cable connection and IP address setting and can refer to Chapter 4 9 3 2 2 Log into Router Open the Web Browser and type http 192 168 8 1 into the address field and ...

Page 17: ...ce NIP 857 115 72 13 REGON 811833063 tel 602794466 17 press Enter bottom in your computer keyboard Type User Name admin and Password admin in the pop up Login Window and then press the Apply button If you type into the correct User Name and Password you will get the access into the Router s Web Management Page ...

Page 18: ...eries Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 18 3 3 How to configure web 3 3 1 Main Menu as below Picture ...

Page 19: ...ged into a single bridge interface Gateway The first Ethernet port is treated as WAN port The other Ethernet ports and the wireless interface are bridged together and are treated as LAN ports AP Client The wireless apcli interface is treated as WAN port and the wireless ap interface and the Ethernet ports are LAN ports NAT Network Address Translation Normally and default we select Gateway mode and...

Page 20: ...twork Cell Modem System supports different cell modem Default the router is with right Cell Modem name before shipment If you replace with other different Cell Modem must select AUTO_DETECT and click Apply button to reboot the router the router will automatically check the Cell Modem name Notes the Cell Modem Type was marked on the back of the router For example it shows the following picture RF R...

Page 21: ...odem supports different types Default select AUTO Online Mode Keep Alive means always online The router will keep online whatever there is data for transmission or not On Demand The router will dialup when there is data for transmission Idle time minutes fill in the time For example fill in 5 the router will offline after 5 minutes if there is no data for transmission On Time router dialup or offl...

Page 22: ... is CDMA2000 EVDO or CDMA1x version please select this one TD SCDMA If your router is TD SCDMA HSDPA HSUPA version please select this one User defined only show after user defined one If you add one APN group with your defined parameters please select this one Advance Parameter Groups Click Advance Parameter Groups Cell Modem Parameters Groups expand Define one APN Group to fit your network and si...

Page 23: ... Carrier If yours has no user name please input out default value otherwise the router may not dialup Our default value for GSM WCDMA LTE is wap and for CDMA EVDO is card Command this is for command to control the module or router Normally is for debug use Auth Type Three options AUTO PAP CHAP MS CHAP MS CHAP2 Please confirm your carrier provide the types of authentication Normally select AUTO If ...

Page 24: ...13 REGON 811833063 tel 602794466 24 LCP ppp dialup monitor At interval sec fill in the time for every check For example if fill in 10 the router will get LCP check every 10 seconds Other parameters user can disable or enable or define it Warmly Reminding do not forget to click Apply button after setting 3 3 3 2 Cell ICMP Check ...

Page 25: ... Time min RF R586 Router sleep timing before resume check Example with above picture RF R586 Router check www google com and 112 134 33 8 it will check 3 times After the previous check it will do next check after 60 seconds Totally it will check 3 times If 3 times all failed RF R586 Router will reboot If reboots 3 times continuously RF R586 Router goes to sleep to stop checking The sleep time is 5...

Page 26: ...72 13 REGON 811833063 tel 602794466 26 The router will switch to AP Client mode Step2 WIFI AP Client Here fill in the parameters SSID input the WiFi router s SSID Security Mode choose correct one to match the WiFi router AP you want to connect Encryption Type choose correct one to match the WiFi router AP you want to connect ...

Page 27: ...Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 27 Step3 WIFI Basic Here please select the right channel the same with the upper WiFi Router AP you want to connect Then choose the same Channel in RF R586 router as follows Step4 Internet Settings WAN ...

Page 28: ...d get local IP from the wifi router You can check at status info page 3 3 3 4 WAN PPPoE xDSL Set RF R586 WAN via PPPoE RF R586 will connect the upper PPPoE modem Step 1 Connect RJ45 cable between PPPoE modem to RF R586 WAN RJ45 port Once it s connected the RF R586 Web Ethernet Port Status will display Notes you may not see the WAN RJ45 connection status But it will flash to fresh the status every ...

Page 29: ...oose PPPoE ADSL User Name fill in the PPPoE username Password fill in the PPPoE password Operation Mode Keep Alive PPPoE will keep online whatever if there is data transmission Fill in the Redial Period time On Demand PPPoE dialup with data transmission demand Set the Idle Time PPPoE will be offline if the set idle time has no data transmission Manual need manually dialup Click Apply button Step 4...

Page 30: ... router via STATIC fixed IP Step 1 Connect RJ45 cable between Upper Router LAN RJ45 to RF R586 WAN RJ45 port Once it s connected the RF R586 Web Ethernet Port Status will display Notes you may not see the WAN RJ45 connection status But it will flash to fresh the status every 30 seconds Or you can manually flash to fresh Step 2 RF R586 web Operation Mode choose Gateway mode Step 3 RF R586 web Inter...

Page 31: ...ou can fill in the parameters as above Subnet Mask fill in the Subnet Mask from the Upper Router Default Gateway fill in the Upper Router s Gateway IP Primary DNS Server If your Upper Router supports DNS proxy fill in the Upper Router s LAN IP as Primary DNS Server Or you can fill in the correct DNS Server IP Secondary DNS Server Fill in a working secondary DNS Server IP Click Apply button Step 4 ...

Page 32: ...RF R586 Web Ethernet Port Status will display Notes you may not see the WAN RJ45 connection status But it will flash to fresh the status every 30 seconds Or you can manually flash to fresh Step 2 RF R586 web Operation Mode choose Gateway mode Step 3 RF R586 web Internet Settings WAN WAN Connection Type choose DHCP Auto config WAN Connection Type choose DHCP Auto config Click Apply button Step 4 RF...

Page 33: ...RF R586 Series Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 33 3 3 4 LAN Settings ...

Page 34: ...Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 34 Setting the LAN parameters include IP address sub mask VLAN DHCP etc 3 3 4 1 Router Gateway IP Default the Router LAN IP is 192 168 8 1 If users want to modify it please change the related parameters ...

Page 35: ...72 13 REGON 811833063 tel 602794466 35 IP Address change the value you need Start IP Address for DHCP start IP End IP Address for DHCP end IP Default Gateway manually change it after you modify the IP Address 3 3 4 2 MAC binding RF R586 Router supports 3 groups of MAC Binding The parameter value format is as followed picture ...

Page 36: ...ally and assigned to the PC Device If disable the DNS Proxy please input correct DNS for your PC Device otherwise it may not work correctly 3 3 5 DHCP Client List the Clients which gain IP address from DHCP 3 3 6 Configure Static Routing This section mainly introduces what is Routing Table and how to configure static router Routing Table This page shows the key routing table of this router New Sta...

Page 37: ...me notes Notice Gateway and LAN IP of this router must belong to the same network segment If the destination IP address is the one of a host and then the Subnet Mask must be 255 255 255 255 If the destination IP address is IP network segment it must match with the Subnet Mask For example if the destination IP is 10 0 0 0 and the Subnet Mask is 255 0 0 0 3 3 7 VPN Notes the following VPN configurat...

Page 38: ...sec connect name make sure the name in client and server are same we suggest to use domain name 111 vpn1 com if you want to build a point to point channel the IPsec name have to be written as DEV equipment ID name DEV281250D52F2A1452 vpn1 com and make sure both the client and server are inputing Client equipment ID You can find RF R586 s ID in the Status interface ...

Page 39: ...Commonly Pre Shared Key is chosen And the Client and Server must choose the same key Advanced AKE settings There are some encryption methods in this field You must use the settings in this field when VPN tunnel needs to be built between RF R586 and other brand VPN server Example Connected cisco 7200 and RF R586 How to config RF R586 as VPN clinet IPsec Name make sure the name in client and server ...

Page 40: ... jordan description rfog poland keyring jordan match identity host jordan keepalive 60 retry 10 crypto ipsec transform set vpnset esp des esp sha hmac crypto ipsec profile jordan set transform set vpnset set isakmp profile jordan crypto dynamic map jordan 1 set security association lifetime kilobytes 536870912 set security association lifetime seconds 43200 set transform set vpnset set isakmp prof...

Page 41: ...s or domain name Remote Lan Mask fill in the PPTP Server s LAN range and submask Local PPTP IP default chooses dhcp If choose static please fill in a local PPTP assigned IP which depends on PPTP Server s settings MPPE Encryption tick it or not depends on PPTP Server s settings 40 bit Encryption Default is 128 bit tick it or not depends on PPTP Server s settings Refuse Stateless Encryption tick it ...

Page 42: ...Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 42 3 3 7 3 L2TP L2TP feature works as Client only 3 3 7 4 Tunnel Tunnel Feature The RF R586 Tunnel feature supports two GRE ...

Page 43: ...ter P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 43 IP Tunnel Feature 3 3 8 DTU Settings Serial to Cellular Gateway Feature Notes this feature is for RF R586 with DTU option only ...

Page 44: ... support 7 bits and 8 bits serial stopbit support 1 bits and 2 bits serial flow control support hardware software DTU config mode can configure as client or server Protocol support TCP UDP server 1 server 4 fill in the centre server IP or Domain name and port If you configure one server the data will transfer to this server If you configure one more servers the data will transfer to all the server...

Page 45: ...NIP 857 115 72 13 REGON 811833063 tel 602794466 45 send delay time send waiting time to send data Add id string to head add an ID string in the data or heartbeat 3 3 9 SMS Voice Control Notes this feature is for RF R586 with SMS Voice option only 3 3 9 1 SMS Step 1 click SMS Voice Step 2 Activate the SMS feature ...

Page 46: ...NIP 857 115 72 13 REGON 811833063 tel 602794466 46 Message Voice status select on to enable SMS feature off to disable SMS feature Telephone number Sender s phone number input Totally can input 10 groups Number 1 10 input the dedicated sender s phone number Do not forget to Tick SMS Step 3 Define the SMS command ...

Page 47: ...indicated the router SN number and Cell Working Status Cell link up Command input the command for router cell link up operation default is cellup If router gets this command the Router Cell will be online Cell link down Command input the command for router cell link down operation default is celldown If router gets this command the Router Cell will be offline DIO_0 Set Command input the command fo...

Page 48: ...and if the command cannot work please try to put the country code ex 48 Here set an example we set the parameters for SMS Voice as above 1 Use the cell phone 13798257916 to send down to the router s SIM Card Number the router will receive the down command and it will be off line And in the System Log we shall find a info as following marks 2 Use the cell phone 13798257916 to send up to the router ...

Page 49: ...szkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 49 3 3 9 2 Voice Notes This feature may not work due to network compatibility or module modem Step 1 enable voice feature Step 2 set the dedicated phone number for voice control ...

Page 50: ...tion the voice control can only control the Router Cell online Cell link down with this selection the voice control can only control the Router Cell offline Cell link up and down with this selection the voice control can control the Router Cell offline and online 1st control to be online 2nd control to be offline 3 3 9 3 Alarm via SMS With this feature the Router will send SMS to pre defined phone...

Page 51: ...unt for check again to prevent repeating alarm With the setting above the RF R586 router checks signal every 20s if all of 10 times with signal 0 quality RF R586 Router will send Alarm via SMS After the alarm this feature will be locked but RF R586 Router keeps checking signal quality every 20s if continuous 8 times are with signal quality better than 0 the alarm feature will be unlocked then the ...

Page 52: ...not tick this option the RF R586 Router will not return to main link until the current link fails Link Priority Settings WAN1 Cellular Wireless WAN2 WiFi DHCP Wireless WAN3 Wired XXX XXX DHCP STATIC PPPOE OFF Check OFF Blank to disable or uncheck to enable the link redundancy Priority High Priority Middle Priority Low Priority Link Check Settings Check Count for example set it as 3 Router check li...

Page 53: ...e set an example as follows RF R586 WAN RJ45 connects to upper side router LAN RJ45 Confirm the upper side router connects to internet and its DHCP is working First Set RF R586 work mode as default Gateway mode Step 1 activate it Tick Active Step 2 click at Back To Higher Primary When Possible Step 3 Choose the network priority A Cellular as Low Priority DHCP as High Priority With this configurati...

Page 54: ...1833063 tel 602794466 54 DHCP when DHCP is fixed B Cellular as High Priority DHCP as Low Priority With this configuration the router will work at cellular mainly and if cellular is failed it switches to DHCP automatically after some time And it will automatically switch to cellular when cellular is fixed DHCP here can be DHCP WiFi Client ...

Page 55: ...86 gets WAN IP and default gateway from the up side router If Step 3 choose B set WAN as CELL NETWORK and click Apply it will work on cellular first and switch to LAN RJ45 cable WAN or WiFi client mode if cellular network is failed Notes for route fail over feature please first make the main network and backup network both work before activate the fail over feature 3 3 11 GPS Notes GPS feature is ...

Page 56: ...d GPS signal to your GPS processor If the GPS processor is connected to the 3G Router via Serial Port then please choose Serial If choose TCP IP method please configure the GPS to NET Settings If choose Serial method please configure the GPS to Serial Settings GPS to NET Settings Sock type tcp or udp Server fill in the correct destination server IP or domain name Server port fill in the correct de...

Page 57: ...ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 57 serial stopbits 1 2 for choice serial flow control none hardware software for choice 3 3 12 WiFi Wireless Settings Notes WiFi Feature is RF R586 with WiFi only 3 3 12 1 Basic Wireless Settings ...

Page 58: ...RF R586 Series Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 58 ...

Page 59: ...e radio is on You can click WiFi OFF to disable it If it indicates WiFi ON it means the radio is off You can click WiFi ON to enable it If WiFi is ON the WiFi LED will be light on If WiFi is OFF the WiFi LED will be off Network Mode 802 11b g n mode selection Network Name SSID Input the SSID Hidden Isolated for option If tick Hidden the WiFi SSID will not broadcast Multiple SSID1 RF R586 Router su...

Page 60: ...odzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 60 3 3 12 3 Wireless Security Encryption Settings SSID choice select the SSID you want to configure Security Mode include Disable OPENWEB SHAREDWEB WEBAUTO WPA WPA PSK WPA2 WPA2 PSK wpa psk wpa2 psk wpa1 wpa2 802 1X ...

Page 61: ... 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 61 Access policy setting the MAC list for access or deny Disable close the Access Policy Allow allow the assigned MAC enable to use WiFi Reject refuse the assigned MAC enable to use WiFi 3 3 12 4 WDS 3 3 12 5 WPS 3 3 12 6 Station List ...

Page 62: ...dustrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 62 3 3 12 7 Statistics 3 3 13 Firewall 3 3 13 1 MAC IP Port Filter Settings ...

Page 63: ...ld be Dropped Accepted MAC IP Port Filter Settings Source MAC address Fill the MAC address which needs to filter Dest IP Address IP of the target destination computer the computer which the data packet will be sent to Destination Port Range port range of target computer Source Port Range port range of the computer which sends data Action choose Accept or Drop Comment input comment here Current MAC...

Page 64: ...t Computers and routers use ports as a way to organize network data Different types of data such as web sites file downloads and online games are each assigned a port number By using port forwarding the router or firewall sends the correct data to the correct place Virtual Server Settings open and close Settings IP address fill the IP address of forwarding The first blank is for local IP address t...

Page 65: ...se DMZ feature Enable enable the DMZ feature for assigned IP Enable Super DMZ enable the DMZ feature for assigned MAC DMZ IP Address Please Enter the IP address of the computer which you want to set as DMZ host DMZ MAC Address Please Enter the MAC address of the computer which you want to set as DMZ host Except TCP port disable or enable for TCP port Note When DMZ host is settled the computer is c...

Page 66: ...811833063 tel 602794466 66 Include Remote management Ping from WAN Filter Block Port Scan Block SYN Flood and SPI Firewall Stateful Packet Inspection 3 3 13 5 Content Filter Settings You can setup Content Fillter to restrict the improper content access including Webs Content Settings URL filter and Host Filter Proxy Java Activex Filter ...

Page 67: ...Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 67 Support Proxy Java ActiveX filter Web URL Filter Fill in the URL for filter Web Host Filter ...

Page 68: ...6 68 3 3 14 Administration 3 3 14 1 Management Language Settings Select Web display language Default is English Can OEM other languages Administrator Settings Select Web display language Default is English Can OEM other languages WatchDog Web Management Port Settings Default port is 80 sometimes if the carrier ISP block 80 port for remote incoming can try to ...

Page 69: ...a 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 69 modify it to port 10000 NTP Settings DDNS Settings Dynamic DNS Provider choose the right DNS server provider Supported server list Account fill in account info Password fill in password info DDNS fill in DDNS info Example ...

Page 70: ...Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 70 3 3 14 1 1 Router web port Please input the web port of the router Normally we use 80 or 10000 Please re power the router after changing the port number 3 3 14 1 2 Language password and NTP settings ...

Page 71: ...7 115 72 13 REGON 811833063 tel 602794466 71 Select Language Administrator Settings The default both are admin NTP Settings 3 3 14 1 3 DDNS settings Dynamic DNS Provider choose the right DNS server provider Supported server list Account fill in account info Password fill in password info DDNS fill in DDNS info Example ...

Page 72: ...t firmware file then click Apply button Notes Highly recommend to Load Default the RF R586 Router after upload the firmware Load Default will cause all the settings lost Please backup export the settings before Load Default Or re configure the RF R586 after Load Default For some version of firmware it requires uploading bootloader also Please operate at the following picture But most of time it no...

Page 73: ...ort settings click browse select previous backup configuration files and then click Import Then all the previous settings will be recovered Load Factory Defaults click Load Default then all settings will be restored to factory settings This is not recommended in order to avoid the loss of important parameter 3 3 14 4 System Command Input related command at command area Click Apply button to execut...

Page 74: ...RF R586 Series Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 74 Local System Log 3 3 14 6 Statistics ...

Page 75: ...RF R586 Series Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 75 ...

Page 76: ...uter whose performance depends on hardware and software The Router s performance becomes weaker after very long time working With reboot it will refresh the performance Question Is necessary to use the Reboot Feature Answer Not really Our router has high reliable and stable performance It not requires using reboot feature compulsively However Reboot Feature will double ensure the router to be more...

Page 77: ...Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 77 Users can define the exact time to reboot for everyday Reboot AT Time Settings Users can set timer to reboot Reboot AT Time Settings Manually click Reboot button to reboot immediately 3 3 14 8 Status ...

Page 78: ...rial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 78 From this page you can see the Router s basic running state Ethernet Port Status ...

Page 79: ...g hours Operation Mode indicates the router working mode Cell Network Info Cell Modem indicates inside cellular module modem name IMEI ESN indicates IMEI or ESN info of inside cellular module modem Sim Status indicates sim card status Selected Network indicates the selected working network Registered Network indicates the current working network carrier ID Sub Network Type indicates the current wo...

Page 80: ...e Server indicates the secondary DNS of set or from ISP MAC Address indicates the WAN MAC address Local Network Local IP address the RF R586 Router LAN IP MAC Address the LAN MAC address VPN Status IPSEC Status indicates IPSEC status info PPTP Status indicates PPTP status info L2TP Status indicates L2TP status info 3 3 15 SNMP For version with SNMP only Notes SNMP feature is for RF R586 Router wit...

Page 81: ... default we set all as 0 0 0 0 0 Writable tick it to enable it Security Mode choose the correct one only for SNMP V3 version Authentication choose the correct one only for SNMP V3 version Encryption choose the correct one only for SNMP V3 version Authentication Password fill in the right one Encryption Password fill in the right one Click Apply button and reboot the router Here list the most impor...

Page 82: ...12 103 101 116 95 109 101 109 95 102 114 101 101 1 memory capacity 1 3 6 1 4 1 2021 255 4 1 2 15 103 101 116 95 99 101 108 108 95 115 116 97 116 117 115 1 3G network status 1 3 6 1 4 1 2021 255 4 1 2 15 103 101 116 95 108 50 116 112 95 115 116 97 116 117 115 1 pptp status 1 3 6 1 4 1 2021 255 4 1 2 15 103 101 116 95 112 112 116 112 95 115 116 97 116 117 115 1 l2tp status List client side s picture...

Page 83: ...ith this error most of time the module inside the router is loosen Please try to fasten it 4 2 Read Error With this error it indicates the sim card is not well touched with sim card slot Try to check the sim card is right put Try to scrap the sim card slot and make it clean 4 3 Signal Strength has right number but cannot dialup Try to check the WAN port setting is correct 4 4 Signal Strength shows...

Page 84: ...ia the PC 4 6 Signal shows 99 but still can connect to internet and get WAN IP Our router built in different types of modem inside some modem cost this But will not affect the use 4 7 Router shows sim card and network info but cannot connect to internet Check the sim card is with balance or limited service by the ISP 4 8 DDNS not working 1 Please confirm the DDNS configuration is correct 2 Check i...

Page 85: ...RF R586 WiFi 1 Double check if the device s WiFi switch is on 2 Double check if the RF R586 WiFi is on 3 Double check Device s wireless network card IP is correct configured Please refer to Chapter 3 2 4 Try to disable the Device s network card and re enable it 5 Reset the RF R586 router Power on router keep press RST button until 12 seconds and then release it RF R586 router will automatically lo...

Page 86: ...ellular WAN port is not right configured Refer to Chapter 3 3 3 1 Cellular WAN configuration to solve it 2 SIM card has problem for data business or no balance Check the sim card with the ISP or network provider or sim card provider Try another working sim card 3 No network signal Move the router to another site to check 4 VPN configuration is wrong You may configure the VPN in wrong way Please ch...

Page 87: ...ct and try 3 Network unstable problem Try later or move to other network to try 4 Module modem inside router setting wrong by uncertain operation Tell the module modem type marked at the back cover of router to technical support for help 5 Module modem inside router only support 2G or 3G only Need contact sales for replacement or repair 4 15 RF R586 Router is online but cannot visit website Proble...

Page 88: ... R586 Both support Serial to cellular gateway feature DTU feature Configure one as client the other as server But no work Answer First we confirm that the RF R586 both are online and the server s IP is public IP that can be ping through from other networks Second we confirm both RF R586 s DTU feature Serial to Cellular Feature are working We test an example as follows RF R586 DTU with vodafone SIM...

Page 89: ...click Apply button Step 2 If step 1 cannot solve the issue try to open the case and scrap the module modem fingerprint then re install it into the mini PCIe slot And try Step 1 again Step 3 If the issue is still existed after Step 1 and Step 2 please contact our sales for return to check or repair 4 19 PPTP is on but cannot be through to PPTP Server Issue and phenomenon in web status page the PPTP...

Page 90: ...R586 s LAN IP network range RF R586 default LAN IP is 192 168 8 1 and submask is 255 255 255 0 Sometimes the users forget to assign remote LAN IP 192 168 8 1 for PPTP VPN Server If the PPTP VPN Server s remote LAN IP is 192 168 1 0 24 or 192 168 0 0 24 and cannot be changed please change RF R586 LAN IP from 192 168 8 1 to 192 168 1 1 or 192 168 0 1 also do not forget to manually change the RF R586...

Page 91: ... 1 Two RF R586 make WiFi hotspot and WiFi client Here we take RF R586 router for example RF R586 setting method is the same with RF R586 1 Take two RF R586 router One will be WiFi server the other will be WiFi Client We name RF R586 s and RF R586 c 2 Connect PC with RF R586 s with RJ45 cable 3 At RF R586 s and RF R586 c make sure the DHCP service from both routers are working At RF R586 s ...

Page 92: ...P 857 115 72 13 REGON 811833063 tel 602794466 92 Select Gateway and click Apply 4 At RF R586 s Wireless Settings Basic set Network Name SSID as 3G Router Here we recommend you use 3G Router to test first And write down the Frequency Channel and Extension Channel Remember it and we shall use this value at RF R586 c ...

Page 93: ... 115 72 13 REGON 811833063 tel 602794466 93 5 At RF R586 s Internet Settings WAN WAN Connection Type choose as 3G and click Apply 6 Try to connect the RF R586 s WiFi via your Laptop PC If can work then go to step 7 7 Connect PC with RF R586 c with RJ45 cable 8 at RF R586 c Operation Mode choose AP client and click Apply ...

Page 94: ...Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 94 9 at RF R586 c Wireless Settings AP Client SSID here input the correct one Here the value is from the RF R586 s 10 at RF R586 c Frequency Channel and Extension Channel should be the same as RF R586 s ...

Page 95: ...fice NIP 857 115 72 13 REGON 811833063 tel 602794466 95 11 at RF R586 c Internet Settings WAN set the WAN connection type as DHCP Auto config and click Apply button 12 Then check RF R586 c Administration Status if it shows Operation Mode as AP client Mode and get WAN IP Address that means the test is working ...

Page 96: ...ce NIP 857 115 72 13 REGON 811833063 tel 602794466 96 5 2 GPS feature For version with GPS feature only Note the test is simulation test to approve and show the feature Please make it work in your real application Here we run a TCP server tool as the GPS TCP server Step1 configure the GPS feature of the router ...

Page 97: ...94466 97 Step 2 run the TCP server tool You can ask us to get this tool if you need Create server here our server is a local network PC with IP 192 168 1 102 and port 10001 And we make a DMZ or NAT for this IP and port from the local router connected to internet with IP 27 38 13 57 And in the router GPS configuration we fill in 27 38 13 57 and port 10001 ...

Page 98: ...wski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 98 Once the link is okay it will show the following similar screen If the route doesn t get the satellite it appears and updates the GPS module info from the router to the TCP GPS server ...

Page 99: ...test is simulation test to approve and show the feature Please make it work in your real application Warmly reminding Question I configure the port forwarding feature correctly but still no work Answer first please check the port if block by your ISP because some ISP block some ports for security reason For example the RF R586 gets WAN IP 27 38 14 223 And the RF R586 s default web port is 80 So fr...

Page 100: ...ure the port forwarding feature for RF R586 router Click Apply Button to finish the setting It will show the result in the following picture Step 3 here we take a PC to be as a TCP server Remote Device Connect the PC to RF R586 router LAN port via RJ45 cable And it gets an IP 10 10 10 100 At the PC run TCP UDP_debug software If you have no such software require to get from us ...

Page 101: ... Secondly fill in the parameters like this The Local IP is the PC s IP from RF R586 router The LocalPort is the port of the PC which will be mapped Click Create Button to finish Choose the created server and click StartServer It will show the following windows Step 4 here we take another PC to be as a TCP client This PC is with internet in another network Run TCPUDP_debug software tool choose Clie...

Page 102: ...ick CreateConn Type choose TCP DestIP fill in the RF R586 router s WAN IP here is 113 115 141 126 Port 8000 This port is external port for mapped port 10001 Click Create button to finish Then check the DestIP DestPort and Type and click Connect button to link Once the link is done at the Server PC s side it shows the following picture which indicates the link is created ...

Page 103: ...Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 103 Step 5 Test the link for sending and receiving At client PC type test from client to server and click Send button At the server PC it will receive the info the client PC ...

Page 104: ...U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 104 At Server PC type reply from server to client and click Send button At the client PC side it will receive the related info from server PC side ...

Page 105: ...RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 105 With this result it indicates the port forwarding is working 5 4 Remote Web Login Step 1 make RF R586 router to be online and get a public WAN IP ...

Page 106: ... 857 115 72 13 REGON 811833063 tel 602794466 106 Here the RF R586 router gets WAN IP of 172 30 67 227 which is not a public IP and cannot be ping through via the test PC So we cannot make the remote visit of the RF R586 router web Let s get a public IP for RF R586 router first Here we change another sim card to test ...

Page 107: ... RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 107 RF R586 router gets a WAN IP 183 43 55 249 which is a public IP and can ping though Step 2 Make sure the Remote Management feature is activated ...

Page 108: ...d change the web port for RF R586 router before remote visiting Please refer to Chapter 3 3 14 1 1 Router web port to change the web port 2 If you cannot get a fixed public WAN IP you can use RF R586 router s DDNS feature Refer to chapter 3 3 14 1 3 DDNS settings to configure Then you can input http ddns port to visit the RF R586 router s web port 5 5 WAN RJ45 Static fixed IP and Cellular Fail Ove...

Page 109: ... and secondary line for Cellular and WAN RJ45 STATIC DHCP PPPoE For example here we set Cellular as secondary line and WAN RJ45 STATIC as main line Then choose as the picture above Check Count fill in the number you want to check the line available detection Checking Method fill in a public IP address that can be ping through With the above configuration the router will try to ping IP 74 125 71 13...

Page 110: ...ade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 110 Step 4 Internet Settings WAN WAN Connection Type STATIC fixed IP Configure the STATIC fixed IP ...

Page 111: ...net mask Default Gateway fill in the default gateway Here the default gateway is 192 168 1 1 of upper router Primary DNS Server fill in a right DNS server Secondary DNS Server fill in a right DNS server Notes Do not forget to click Apply button Step 5 The RF R586 router will automatically reboot and try to connect the STATIC WAN RJ45 as main line If main line failed it will switch to Cell as secon...

Page 112: ... To Primary WAN When Possible tick it if you activate this the router will automatically switch to primary main line from secondary line if primary main line resume to work If you don t activate this the router will keep working in secondary line if primary line fails Router Priority You can select main line and secondary line for Cellular and WAN RJ45 STATIC DHCP PPPoE For example here we set Cel...

Page 113: ...it will switch to secondary line Step 3 Internet Settings WAN WAN Connection Type Cell Configure the Cell WAN parameters Please make sure RF R586 can be Cell online after this configuration Otherwise the fail over feature will not work in redundancy Step 4 Internet Settings WAN WAN Connection Type DHCP Auto config Choose DHCP Auto config at WAN Connection Type and click Apply button ...

Page 114: ...And if DHCP WAN RJ45 resume to work it will switch from Cell line to DHCP WAN RJ45 line The following page indicated the DHCP is working Once the DHCP Auto config is failed RF R586 will switch to cellular automatically as follows Notes if the DHCP cannot get WAN IP Address please Load Default for RF R586 router to retry 5 7 WAN RJ45 PPPoE and Cellular Fail Over backup redundancy Please connect the...

Page 115: ... and secondary line for Cellular and WAN RJ45 STATIC DHCP PPPoE For example here we set Cellular as secondary line and WAN RJ45 PPPOE as main line Then choose as the picture above Check Count fill in the number you want to check the line available detection Checking Method fill in a public IP address that can be ping through With the above configuration the router will try to ping IP 74 125 71 138...

Page 116: ...ies Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 116 Step 4 Internet Settings WAN WAN Connection Type PPPoE ADSL ...

Page 117: ...e correct parameters for xDSL Notes Do not forget to click Apply button Step 5 The RF R586 router will automatically reboot and try to connect the WAN RJ45 PPPoE as main line If main line failed it will switch to Cell as secondary line And if WAN RJ45 PPPoE resume to work it will switch from Cell line to WAN RJ45 PPPoE line The following page indicated the PPPoE is working ...

Page 118: ...odzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 118 Once the PPPoE ADSL is failed RF R586 will switch to cellular automatically as follows 5 8 SMS Reboot Cell UP Cell Down control Step 1 follow Chapter 3 3 9 to configure the SMS feature We configure it as follows ...

Page 119: ...work also otherwise the router cannot support SMS feature because SMS cannot work on EVDO network but on CDMA1x network For WCDMA GSM W LTE it has no limitation Step 3 CELL DOWN control test Send celldown from send s phone number here is 13798257916 In the System Log of the router you can find the similar info received index 0 msg celldown from 13798257916 The Router CELL will be offline and WAN I...

Page 120: ...ber 13798257916 send cellup to router sim uim card number At the router System Log there is info similar received index 0 msg cellup from 13798257916 The router cell will dialup to be online Step 5 CELL STATUS check test From sender s phone number 13798257916 send cellstatus to router sim uim card number At the router System Log there is info similar received index 0 msg cellstatus from 1379825791...

Page 121: ...erver s Info PPTP Server IP 190 54 34 131 Username vpnuser Password tekrem9876 Remote LAN Mask 192 168 130 0 24 PPTP Server s Assigned Network 192 168 8 0 24 If your PPTP Server not Assigned RF R586 Router s IP network range the PPTP can connect but cannot go data through Also you can change RF R586 LAN IP into the PPTP server s assigned network such as 192 168 0 1 or 192 168 1 1 etc Step 1 make t...

Page 122: ...Series Industrial Grade Cellular Router P H U RFoG Tomasz Paszkowski ul Starogrodzka 1 2 72 300 Gryfice NIP 857 115 72 13 REGON 811833063 tel 602794466 122 Step 4 Try to check if can be through with PPTP Server ...

Page 123: ...malfunction may result in injury or death to persons The information contained in this document does not affect or change RFoG s product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of RFoG or third parties All information contained in this document was obtained in specific environments and ...

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