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RF MOGUL
INTERNET
1-YEAR LIMITED WARRANTY
This warranty applies to all RFM Satellite Internet Systems and Components purchased after July 1, 2015.
RF Mogul warrants this product against defects in materials or workmanship for a period of one (1) year
from the date of original purchase. During year one (1) of such warranty, RF Mogul will also pay authorized
labor costs to an authorized RF Mogul dealer to repair or replace defective components. No warranty
claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an
authorized RF Mogul dealer (to locate the nearest authorized RF Mogul dealer, contact RF Mogul, 3604 S
Via Terra St, Salt Lake City, Utah 84115, Telephone 801-895-3362, email
or
visit
www.rfmogul.com
). If the date of purchase cannot be verified, the warranty period shall be
considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized RF
Mogul dealer for service. If the product is brought to an authorized RF Mogul dealer for service prior to
expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by
RF Mogul Technical Services, RF Mogul will cover the RF Mogul dealer’s labor charges for warranty service
up to $150.00. The RF Mogul dealer must contact RF Mogul Technical Services in advance for pre-approval
of the service. Approval of the service is at the sole discretion of RF Mogul.
Alternatively, Customer may bring the product or ship the product prepaid to RF Mogul Technical Services
(located at 3604 S Via Terra St, Salt Lake City, Utah 84115, Telephone 801-895-3362). If the product is
returned before the expiration of the warranty period, RF Mogul will (at its option) either repair or replace
the product.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to RF Mogul under this
warranty policy. Please call our Technical Services Department at 801-895-3362 or send an e-mail to
to obtain the RMA number. Please furnish the date of purchase when
requesting an RMA number and product serial number (located on bottom of antenna control unit).
Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside
of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an
unauthorized return(s) will be refused and returned to Customer freight collect.
