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RF MOGUL 3604 South Via Terra Salt Lake City, Utah 84115 Sales: 801-895-3392 Email:
Warranty and Registration
HNS90
INTERNET
1-YEAR LIMITED WARRANTY
RF Mogul warrants this product against defects in materials or workmanship for a period of one (1) year from the
date of original purchase. During year one (1) of such warranty, RF Mogul will also pay authorized labor costs to an
authorized RF Mogul dealer to repair or replace defective components. No warranty claim will be honored unless
at the time the claim is made, Customer presents proof of purchase to an authorized RF Mogul dealer (to locate
the nearest authorized RF Mogul dealer, contact RF Mogul, 3604 S Via Terra St, Salt Lake City, Utah 84115,
Telephone 801-895-3362, email
). If the date of purchase
cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized RF Mogul
dealer for service. If the product is brought to an authorized RF Mogul dealer for service prior to expiration of year
one (1) of the warranty period and a defect in material or workmanship is verified by RF Mogul Technical Services,
RF Mogul will cover the RF Mogul dealer’s labor charges for warran
ty service up to $150.00. The RF Mogul dealer
must contact RF Mogul Technical Services in advance for pre-approval of the service. Approval of the service is at
the sole discretion of RF Mogul.
Alternatively, Customer may bring the product or ship the product prepaid to RF Mogul Technical Services (located
at 3604 S Via Terra St, Salt Lake City, Utah 84115, Telephone 801-895-3308). If the product is returned before the
expiration of the warranty period, RF Mogul will (at its option) either repair or replace the product.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to RF Mogul under this warranty
policy. Please call our Technical Services Department at 801 -895-3308 Option 2 or send an e-
mail to :
to obtain the RMA number. Please furnish the date of purchase when
requesting an RMA number and product serial number (located on bottom of antenna control unit). Enclose the
product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To
avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will
be refused and returned to Customer freight collect.
NOT COVERED UNDER THIS WARRANTY
A component or product that has been damaged, deteriorates, malfunctions or fails from: improper installation,
misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by RF Mogul
in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product
instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt
spray and acid rain.
It does not apply if the physical install of any RF Mogul Systems or components by a Technician that is an
independent company not authorized by RF Mogul. The installer shall bear full responsibility for the entire
installation process.
The LNB (Low Noise Block Converter), and BUC (Block Up Converter), are NOT covered by RF Mogul. These items
are shipped as a convenience to the installer and user and are not considered part of the RF Mogul system.
Contact
the bandwidth provider or integrator for warranty on these components.
RF Mogul does not cover expedited shipping charges. RF Mogul will ship ground freight using common carriers at
their discretion.
