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3033-001 Revision D January 2018
©NxThera 2018
Page 90 of 90
Code
Error Title
Error Cause Text
Error Message
275
Prime Failed
Syringe Water Fill Error
Refill syringe and reprime Delivery Device.
280
Treatment Halted
Elevated Coil Temperature Partial treatment delivered. Check syringe and water line for bubbles or leaks.
If no bubbles or leaks are found, resume treatment. If problem persists,
replace Delivery Device. If bubbles are found, replace syringe and reprime
Delivery Device. If leaks are found, replace Delivery Device.
290
Faulty Delivery
Device
High Temperature (Idling) Replace Delivery Device.
291
Faulty Delivery
Device
High Water Pressure
(Idling)
Replace Delivery Device.
295
Faulty Delivery
Device
Needle Deployment Error Ensure needle is retracted. Replace Delivery Device.
296
Faulty Delivery
Device
Needle Retraction Error
Reattempt needle retraction. If problem persists, retract needle manually and
replace Delivery Device.
300
Saline Pump Error
Saline Pump Encoder
Error
Ensure Delivery Device saline flush line is correctly inserted into saline pump
and pump door is closed. If problem persists, contact Technical Support.
325
Confirm Bladder
Drain
Saline Instilled Limit
Exceeded
Saline instilled limit exceeded. Please confirm the physician has drained the
bladder.
341
Prime Paused
RF Power Tolerance Limit
Exceeded
Wait for RF Power Supply reset to complete.
342
Pre-Treatment
Paused
RF Power Tolerance Limit
Exceeded
Wait for RF Power Supply reset to complete.
343
Treatment Halted
RF Power Tolerance Limit
Exceeded
Wait for RF Power Supply reset to complete.
41000
Export Error
USB Drive Not Present or
Invalid
Re-insert USB flash drive and try again. If problem persists, replace USB flash
drive.
41002
Export Error
USB Drive Export Error
Insert a valid USB flash drive with sufficient available memory.
Table 19: Non-Critical Error Message Table
6.4
Obtaining technical assistance
For technical information and assistance, contact:
NxThera, Inc.
7351 Kirkwood Lane North
Suite 138
Maple Grove, MN 55369
USA
www.nxthera.com
Customer Service:
Phone: +1-763-515-0404
Toll Free: +1-888-319-9691
Fax: +1-763-515-2085