36
Your 2-year warranty
To activate your free 2-year warranty please register your
device at: support.revitive.com
I
t is important to retain the retailer’s receipt
as proof of purchase. Staple your receipt to
this back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers
can be found on the base of the product:
Model no:
......................................................
Lot no:
...........................................................
All Revitive devices are individually tested
before leaving the factory. In the unlikely
event of any device proving to be faulty
within 30 days of purchase, it should be
returned to the place of purchase for it to be
replaced.
If the fault develops after 30 days and within
24 months of original purchase, you should
contact your local distributor quoting model
number and LOT number on the product, or
write to your local distributor at the address
shown.
You will be asked to return the product (in
secure, adequate packaging) to the address
shown with a copy of proof of purchase.
Subject to the exclusions set out below (see
Exclusions) the faulty device will then be
repaired or replaced and dispatched, usually
within 14 working days of receipt.
If, for any reason, this item is replaced during
the 2-year guarantee period, the guarantee
on the new item will be calculated from the
original purchase date. Therefore, it is vital
to retain your original till receipt or invoice
to indicate the date of initial purchase.
To qualify for the 2-year guarantee, the
device must have been used according to the
manufacturer’s instructions supplied.
Exclusions
1 Actegy, manufacturer of Revitive devices,
shall not be liable to replace the goods under
the terms of the guarantee where:
• The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturer’s recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
• The device has been used on a voltage
supply other than that stated on the
product or used with a power adaptor
other than the one supplied with the
product.
• Repairs have been attempted by persons
other than our service staff
(or authorised dealer).
• The device has been used for hire
purposes or non-domestic use.
• The device is second hand.
2 Actegy are not liable to carry out any type of
servicing work, under the guarantee.
3 Accessories such as Electrode Body Pads and
bags are not covered by the guarantee.
4 Remote control batteries and any damage
from leakage are not covered by the
guarantee.
5 This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is offered
as an additional benefit and does not affect
your statutory rights as a consumer.
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