Malfunction and troubleshooting
Guarantee
Exclusions from Warranty Coverage:
Remarks:
1. This guarantee card should be kept by the user, no replacement if lost.
2. Most new products carry a two-year manufacturer’s warranty from the date of purchase.
Further details, pls read http://www.retevis.com/after-sale/
3. The user can get warranty and after-sales service as below:
• Contact the seller where you buy the product.
• Products Repaired by Our Local Repair Center.
The Stylized RETEVIS logo is the registered trademark of Shenzhen Retevis Technology
Co.,Ltd, which is used under license. All other trademarks are the property of their
respective owners.
2017 Shenzhen Retevis Technology Co.,Ltd. All rights reserved.
4. For warranty service, you will need to provide a receipt proof of purchase from the
actual seller for verification.
1. To any product damaged by accident.
2. In the event of misuse or abuse of the product or as a result of unauthorized alterations
or repairs.
3. If the serial number has been altered, defaced, or removed
7
8
EU channel Frequency
Channel 1 2 3 4
Fre quency 446.00625 446.01875 446.03125 446.04375
Channel 5 6 7 8
Fre quency 446.05625 446.06875 446.08125 446.09375
Malfunction
No power
supply
Received
signal Poor
We cannot
change the
channel
Reception
range limited,
sound
distortion.
1
.
The battery may be low. If indicate low battery, recharge the battery.
2
.
Effective reception range affect by terrain and environmental .
3
.
Check the antenna. For getting the best call quality, make the antenna up.
4
.
the reception range of the car will be seriously affected by
Shade trees, the plant building.
6
.
When transmit a signal, keep 5 cm distance between
the mouth and the microphone, speak in a normal voice.
7
.
When receiving signal, adjust the volume level.
8
.
The caller should maintain a minimum distance of 3 meters
,
even father.
9
.
If far away between caller and respondent, obstacle will be affect the
signal transmission. If there noobstacle, communicate range can reach to 3km.
Troubleshooting
1
.
The battery may be low.
2
.
Use the special charger to charge the battery.
3
.
Battery may be damaged, replacement of the lithium-ionbattery.
1. Press the up key to increase the volume.
2
.
The received signal may be weak signal, otherwise out of range.
3
.
Check the antenna. For getting the best call quality, make the antenna up.
1
.
When you at channel mode, press the power / menu button until the
channel number flashes up on the screen.
2
.
Press the up or down key to change the channel.
3
.
The battery may be low.
Model Number:
Serial Number:
Purchasing Date:
Dealer:
Telephone:
User’s Name:
Telephone:
Country:
Address:
Post Code:
Email:
Guarantee
Compliance with RF Exposure Standards (If appropriate, Reference to the actual
product’s Safety Marking)
Your Retevis walkie talkie is designed and tested to comply with a number of national and
International standards and guidelines (listed below) for human exposure to radio
frequency electro-magnetic energy.
The CE marking means: Hereby, Shenzhen Retevis Technology Co., Ltd. declares that
the radio equipment type RT35 is in compliance with the RED Directive 2014/53/EU and
the ROHS Directive 2011/65/EU and the WEEE Directive 2012/19/EU. The full text of the
EU declaration of conformity is available at the following internet address: www.retevis.com
NOTE: The approved batteries, supplied with this radio, are rated for a 5-5-90 duty factor
(5% talk-5% listen-90% standby) even though this radio complies
with FCC occupational exposure limits and may operate at duty factors of up to 50% talk.
RF energy exposure standards and guidelines (if appropriate)
Your Retevis walkie talkie complies with the following RF energy exposure standards and
guidelines:
•
American National Standards Institute (ANSI) /Institute of Electrical & Electronic
Engineers (IEEE) C95. 1-2005
•
Institute of Electrical and Electronic Engineers (IEEE) C95.3-2002
•
International Commission on Non-Ionizing Radiation Protection (ICNIRP)
• International Electrotechnical Com-mission IEC62209-2:201
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