R0E521000CPE00 User’s Manual
5. Troubleshooting
REJ10J0845-0600 Rev.6.00 Aug. 20, 2009
Page 87 of 92
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send
the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating
environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- Clock supply to the MCU:
Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
-
Frequency
of
errors:
always/frequency
(
)
(3) Problem
