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11625-101-Rev. L
Warranty
This warranty supersedes any other warranty for Phoroptors purchased on or after 11/1/2001
Please keep this information for your records.
What and Who is Covered
The Phoroptor is warranted to be free from material and workmanship defects, under normal use, for as
long as the original purchaser owns the instrument. A dealer shall not be considered an original purchaser.
This warranty applies to all new products purchased after November 1, 2001.
What is Required of the Purchaser
Product registration (or possession of original receipt) and proof of regular instrument service (performed by
Reichert or by an authorized Reichert dealer) are required for any claim under the limited lifetime warranty.
Regular instrument service must be performed at least every three years and is defined as, at a minimum,
thorough evaluation of all mechanisms, cleaning in accordance with Reichert approved procedures, and
lubrication and adjustment as required. Product registration can be accomplished via mail, fax, or Internet
(www.reichert.com). Records of service performed by Reichert will be maintained for the customer at the
factory. Records of service performed by an authorized Reichert dealer must be maintained by the cus-
tomer.
What is not Covered
Cleaning and lubrication are required on a regular basis and are not covered under this warranty; nor are
dust covers, face shields, and other consumable items; nor does this warranty apply to product which has
been tampered with, altered in any way, misused, damaged by accident or negligence, or which has the
serial number altered or removed; nor shall this warranty be extended to a product installed or operated
in a manner not in accordance with the Reichert instruction manual; nor to a product that has been sold,
serviced, installed or repaired other than by Reichert or by an authorized Reichert Ophthalmic Instrument
Dealer. Furthermore, Reichert shall not be liable for costs of procurement of substitute goods by anyone.
How to File a Claim
Any claim under this warranty must be made within 30 days of the failure. Warranty claims for Phoroptors
up to 1 year old should be filed with the dealer from whom the instrument was purchased. Warranty claims
for Phoroptors older than 1 year must be filed directly with Reichert, Inc. via phone, fax, or email. The
customer will obtain a Return Material Authorization (“RMA”) number from Reichert prior to returning the
product freight prepaid. Instruments returned to Reichert for warranty service must be accompanied by a
copy of the purchaser’s original invoice and proof of regular instrument service as defined above. Reichert
will pay for transporting the repaired or exchanged product back to the customer. Repaired, replaced, or
exchanged product will be warranted for the remainder of the original warranty.
Limitations
Reichert’s sole obligation under this warranty is to repair or replace the defective part or product at Reich-
ert’s discretion and at Reichert’s cost. This warranty is in lieu of all other warranties implied or expressed.
All implied warranties of merchantability or fitness for a particular use are hereby disclaimed. No represen-
tative or other person is authorized to make any other obligations for Reichert. Reichert shall not be liable
for any special, incidental, or consequent damages or for any negligence, breach of warranty, strict liability
or any other damages resulting from or relating to design, manufacture, sale, use, or handling of the prod-
uct.
Exceptions to Limitations
Some states/countries do not allow the exclusion or limitation of incidental or consequential damages. Fur-
thermore, some states/countries do not allow limitations on how long an implied warranty lasts. As such,
some of the limitations set forth in this warranty may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state and country to country.
