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user had better check how long the PBX extension line won
’t work if user doesn’t
dial any number after picking up desk phone. For some case, user might just have
4 seconds to dial and user might not be able to press 6 digit password and make
the landline call. It is good to ask your PBX vendor
’s help to adjust the time to be
over 12 seconds.
Customized IVR for any Skype/landline call
There is no default IVR for this customized IVR. If
“Any landline call” for incoming
Skype calls is enabled, admin can record own wave file as customization IVR to
remind the Skype callers to call extension number, Skype speed dial, SkypeOut
number or any phone number through landline. This IVR only plays when the
incoming Skype caller ID is belonged to the
“Allowed Skype accounts for any
Skype/SkypeOut call forward
” list. When such Skype caller hears the IVR, he/she
can press extension number, Skype speed dial or SkypeOut number. If the caller
wants to make any landline call, he/she needs to press * + pa # or * + #
(for no password case) keys and get a familiar landline dial tone if the password
verify is passed. Then dial any landline phone number. User has a second chance
to pass password verify.
Incoming landline calls for any Skype/SkypeOut call
If user wants to call in M-office landline and make any Skype or SkypeOut ,
Landline calls at PBX mode needs to be enabled.
□
Any Skype/SkypeOut call
This option needs to be checked to enable its function. Password set is necessary
to prevent possible landline call stealing. Password can be set up to 6 digits 0~9
Arabic numerals. During the IVR announcement stage of a call, caller needs to
press * + pa # keys(pound key # can be saved and one reminder IVR will
be heard after 1 second ). If password is correct, there will be another IVR to
remind caller to press extension number, Skype speed dial or SkypeOut number.
There is a second chance to pass the password verify. User can press area code
+ phone number for local SkypeOut number if correct country code is selected on
option-general page of M-office system tray icon. For international SkypeOut call,
user needs to dial 00+ country code+ area code+ phone number. Frequent calling
SkypeOut number can be set a speed dial to make calling convenient. User can
add pound key(#) after the dialing number to make an immediate call. If
“#” key is
not added, there will be a
“Delay before callout” time(default 3 seconds) to wait
before the call is dialing out.
Summary of Contents for M-office
Page 2: ...2 5 FAQs 90 6 Regulation 123...
Page 8: ...8 PBX mode application...
Page 9: ...9...
Page 14: ...14...
Page 30: ...30 Audio Setting Page Phone Setting Page Speed Dial Setting Page...
Page 46: ...46...
Page 52: ...52 Default operation mode is Forward mode...
Page 61: ...61 Incoming Skype calls for any forward...
Page 71: ...71 Then General page of Option pops out...
Page 73: ...73 Extension table...
Page 80: ...80 Incoming Skype calls for any forward...
Page 93: ...93...
Page 94: ...94...
Page 112: ...112...
Page 113: ...113...
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