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numbers to be set. All the assigned Skype accounts need to become a
friend(contact) with the Skype account in your PC installed M-office for a high
successful Skype call rate. If you want to set a SkypeOut number for call forward,
you must make sure M-office PC
’s login Skype account has SkypeOut credits or
is subscribed with related Skype programs. If the caller doesn
’t press any
extension number for 5 (adjustable) seconds after welcome IVR is played for 2
nd
time or caller dials 0( or 9), then this call can be set to forward to admin Skype
account or SkypeOut number. Click OK or Apply to make the setting valid.
Remember to connect the forwarded landline to M-office RJ11 port and
employees can pick up office calls via mobile phones.
Below are cases that forwarding incoming landline calls to mobile Skype might
have problems:
1. Sometimes there might be connection problems between PC Skype to
mobile Skype. It is good if you can test the forward function by calling
from PC Skype GUI to mobile phone Skype with mobile phone screen
lock. If user finds M-office Skype can
’t call mobile phone Skype
although the reverse call works, such problem might cause by M-office
Skype. For that case, user can reset router or ADSL modem for
M-office computer internet connection. If the Skype to Skype
connection problem happens a lot, it is suggested to upgrade Skype
version of PC and mobile phone or mobile phone software version.
2. If mobile phone screen is locked and Skype inform of mobile APP is not set
correctly, you won
’t be informed of the incoming Skype call. Please refer
FAQ11
.
3. Please check if your M-office connecting computer enters sleep or not. The
default setting of M-office will prevent computer entering sleep. You need to
make sure the default
setting” If M-office is running, prevent computer
entering sleep
” is enabled, then M-office forward function should work .
4. Please check if M-office is running properly( Please refer
FAQ 3
) and
forward setting is correct or not.
5 Please make sure landline is well connected with M-office RJ11 port.
6. Mobile phone internet connection quality will seriously affect the forwarded
mobile Skype call. If necessary, it is suggested to set SkypeOut as your
forward setting.
Welcome IVR
Summary of Contents for M-office
Page 2: ...2 5 FAQs 90 6 Regulation 123...
Page 8: ...8 PBX mode application...
Page 9: ...9...
Page 14: ...14...
Page 30: ...30 Audio Setting Page Phone Setting Page Speed Dial Setting Page...
Page 46: ...46...
Page 52: ...52 Default operation mode is Forward mode...
Page 61: ...61 Incoming Skype calls for any forward...
Page 71: ...71 Then General page of Option pops out...
Page 73: ...73 Extension table...
Page 80: ...80 Incoming Skype calls for any forward...
Page 93: ...93...
Page 94: ...94...
Page 112: ...112...
Page 113: ...113...
Page 118: ...118...
Page 119: ...119...
Page 120: ...120...
Page 121: ...121...