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When you make a Skype call to M-office and get a landline dial tone for any
phone number call, you need to be quick to dial out, otherwise you might
need to redial. This is because carrier landline has time limit for user to
pick up a phone and dial phone number. For M-office connecting with PBX
analog extension line, user had better check how long the PBX extension
line won
’t work if user doesn’t dial any number after picking up the desk phone.
For some PBX, user might just have 4 seconds to dial and user might not
be able to press 6 digit password and make the landline call in time. It is good to
ask your PBX vendor
’s help to adjust the time to be exceeding 12 seconds.
Customized IVR for any Skype/landline call
There is no default IVR for this customized IVR. If
“Any landline call” for incoming
Skype calls is enabled, admin can record own wave file as customization IVR to
remind the Skype callers to call extension number, Skype speed dial, SkypeOut
number or any phone number through landline. This IVR only plays when the
incoming Skype caller ID is belonged to the
“Allowed Skype accounts for any
Skype/SkypeOut or landline call forward
” list. When such Skype caller hears the
IVR, he/she can press extension number, Skype speed dial or SkypeOut number.
If the caller wants to make any landline call, he/she needs to press * + pa
# or * + # (for no password case) keys and get a familiar landline dial tone if the
password verify is passed. Then dial any landline phone number. User has a
second chance to pass password verify.
Incoming landline calls for any forward
If user wants to call in M-office landline and make any Skype or SkypeOut ,
Landline calls forwarded to Skype/SkypeOut needs to be enabled.
□
Any Skype/SkypeOut call
This option needs to be checked to enable its function. Password set is necessary
to prevent possible landline call stealing. Password can be set up to 6 digits 0~9
Arabic numerals. During the IVR announcement of a landline incoming call, caller
needs to press * + pa # keys(pound key # can be saved and one
reminder IVR will be heard after 1 second ). If password is correct, there will be
another IVR to remind caller to press extension number, Skype speed dial or
SkypeOut number. There is a second chance to pass the password verify. User
can press area code + phone number for local SkypeOut number if correct
Summary of Contents for M-office
Page 2: ...2 5 FAQs 90 6 Regulation 123...
Page 8: ...8 PBX mode application...
Page 9: ...9...
Page 14: ...14...
Page 30: ...30 Audio Setting Page Phone Setting Page Speed Dial Setting Page...
Page 46: ...46...
Page 52: ...52 Default operation mode is Forward mode...
Page 61: ...61 Incoming Skype calls for any forward...
Page 71: ...71 Then General page of Option pops out...
Page 73: ...73 Extension table...
Page 80: ...80 Incoming Skype calls for any forward...
Page 93: ...93...
Page 94: ...94...
Page 112: ...112...
Page 113: ...113...
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