Regency G51 UltraGlow
23
WARRANTY
FPI Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team
carefully inspects each unit thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend
this limited lifetime warranty to the original purchaser of a Regency Product.
The Warranty:
Lifetime
Covered under the agreement are the
following components: Combustion
chamber, heat exchanger, burner tubes,
logs, embers, glass (thermal breakage)
and all gold plating against defective
manufacture.
NOTE:
Gold Plated Barcelona Front - slight
imperfections in the gold plating are due
to the plating process and are not consid-
ered defects.
The above will be covered for parts and
labour for the first five years and parts only
thereafter.
Electrical components such as blowers,
switches, wiring, thermodiscs, remote
control, thermopiles, thermocouples and
gas valves are covered for one year from
the date of purchase.
The warranty on brass parts is for one
year, no labour. The brass is not warrant-
ed against tarnishing
General:
It is essential that all submitted claims
provide all of the necessary information
including purchase date, serial #, type of
unit and part or parts requested.
SUBJECT TO CHANGE
.
Conditions:
All installations must be performed by a
qualified gas fitter and installed accord-
ing to all applicable local and national
codes.
In areas where there is not an approved
service agent or the closest approved
service agent is situated more than twen-
ty-five (25) kilometres from the installa-
tion, Australian Heating Distributors are
not obliged to arrange warranty repairs
and travel and/or additional labour charg-
es will apply.
Also, all service work must be carried out
by a qualified gas service person provid-
ed by the selling dealer. It is the respon-
sibility of the installer to ensure that the
appliance is firing as per rating plate. Any
part or parts of this unit which in our
judgement show evidence of such defect
will be repaired or replaced at Regency's
option, through an accredited distributor
or agent provided that the defective part
be returned to the distributor or agent
Transportation Prepaid,
if requested.
Exclusions:
This limited Lifetime Warranty does not
extend to or include paint, door or glass
gasketing or trim. It does not cover instal-
lation and operational related problems
such as over-firing, downdrafts or spill-
age caused by environmental conditions,
nearby trees, buildings, hilltops, moun-
tains, inadequate flueing or ventilation,
excessive offsets, negative air pressures
caused by insufficient make up air, me-
chanical systems such as furnaces, fans,
clothes dryers etc.
The warranty does not extend to any part
or parts which show evidence of misuse
or abuse, neglect, accident, lack of main-
tenance, or improper installation.
Products made by other manufacturers
and used in conjunction with the opera-
tion of this appliance without authoriza-
tion from Regency, may nullify your war-
ranty on this product.
FPI Ltd., shall in no event be liable for any
special, indirect consequential damages
of any nature whatsoever which are in
excess of the original purchase price of
the product. Any alteration to the unit which
causes sooting or carboning that results
in damage to the exterior facia is not the
responsibility of Regency Industries Ltd.
DISTRIBUTORS:
Western Australia
Eastern Australia
AUSTRALIAN HEATING DISTRIBUTORS
FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
31 CLUNE STREET
21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053
DANDENONG, VIC 3175
SERVICE AGENTS:
HEARTH HOUSE SERVICE
31 CLUNE STREET
BAYSWATER, WA 6053
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
