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14 - TROUBLESHOOTING
The stove does not run
No power supply
Check that the plug is inserted and the
main switch is in the “I” position.
Pellet probe stop
Cancel stoppage by changing the setting of
the rear thermostat. If the problem persists,
request assistance.
Blown fuse
Replace the fuse.
Pressure switch broken (lockout
indicated).
Insufficient pressure of water in boiler
Clogged smoke exhaust or smoke duct.
Clean the smoke exhaust and/or the
smoke duct.
Water temperature sensor triggered
Call for assistance
ANOMALIES RELATED TO THE HYDRAULIC CIRCUIT
No increase in temperature with
boiler in operation
Incorrect combustion adjustment.
Check recipe and parameters.
Boiler / system dirty.
Check and clean the boiler.
Insufficient stove power.
Check that the boiler is properly sized for
the requirements of the system.
Poor pellet quality
Use quality pellets.
Condensation in boiler
Incorrect temperature setting.
Set the boiler to a higher temperature.
Insufficient fuel consumption.
Check the recipe and/or technical
parameters.
Radiators cold in winter
Room thermostat (local or remote) set
too low. If remote thermostat, check if it
is defective.
Set to higher temperature or replace. (if
remote)
Circulator does not run because blocked.
Free up the circulator by removing the plug
and turning the shaft with a screwdriver.
Circulator does not run.
Check the electrical connections of the
circulator; replace if necessary.
Radiators have air in them
Vent the radiators
ATTENTION!
The operations in italics must be carried out by specialised personnel.
The manufacturer will not be liable and the guarantee lapses if this condition is not respected.
