48
21-FAULTS/CAUSES/SOLUTIONS
ANOMALIES RELATED TO THE HYDRAULIC CIRCUIT
ANOMALY
POSSIBLE CAUSES
SOLUTIONS
No increase in temperature with stove in
operation
Incorrect combustion adjustment.
Check recipe
Boiler / system dirty.
Check and clean the product
Insufficient appliance power
Check that the appliance is properly sized
for the requirements of the system
Poor pellet quality
Using pellets from the producer
Condensation in boiler
Incorrect boiler or pump temperature
setting
Set the stove or the pump to a higher
temperature
Insufficient fuel consumption.
Check recipe
Radiators cold in winter
Room thermostat (local or remote) set
too low. If remote thermostat, check if it
is defective.
Set to higher temperature or replace (if
remote).
Circulator does not run because it is
blocked.
Free up the circulator by removing
the plug and turning the shaft with a
screwdriver.
Circulator does not go round.
Check the electrical connections of the
circulator; replace if necessary.
Radiators have air in them
Vent the radiators
Hot water is not provided
Circulator (pump) blocked
Free the circulator (pump)
If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for any
damage caused to persons and property. The manufacturer furthermore refuses to accept responsibility for damage
to persons and property arising from the failure to observe all the rules contained in the manual and in particular:
• The operations in italics must be carried out by specialised personnel from the manufacturer
• All the necessary measures and/or precautions must be adopted when performing maintenance, cleaning and
repairs.
• Do not tamper with the safety devices.
• Do not remove the safety devices.
• Connect the product to an efficient smoke expulsion system.
• First, check that the environment where the product is to be installed is properly ventilated.
