RCA 25255RE2 - ViSYS Cordless Phone Base Station User Manual Download Page 6

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Table of Contents Cont.

Answering System Operation

-Answering system on/off

-Recording incoming messages

-Monitoring incoming calls

-Memo record

-Memo recording

-Message/memo playback

-Erasing messages

-Remote access from remote party

-Memory full

Changing the Battery

Battery Safety Precautions

Display Messages

Handset Sound Signals

-Backup battery operation

Troubleshooting Guide

-Telephone solutions

-Caller ID solutions

-Battery

General Product Care

Causes of Poor Reception

Warranty Assistance

Limited Warranty

50-51

Accessory Information

Summary of Contents for 25255RE2 - ViSYS Cordless Phone Base Station

Page 1: ...2 Line Intercom Speakerphone DECT6 0 Corded Cordless Handset Telephone Answering System User s Guide V i S Y S V i S Y S 25255RE2 ...

Page 2: ...See installation instructions for details Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone ...

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Page 4: ... transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This telephone is compliant with the DE...

Page 5: ...from the base 26 Making calls in the speakerphone mode from the handset 26 Making calls with the optional headset 26 Pre dialing 27 Answering a Call 27 Switching between the speakerphone handset headset mode 27 Mute 28 Do not disturb 28 Flash 28 Inserting a pause in the dialing sequence 28 Redial 29 Reviewing the Redial Numbers 29 Storing a Redial Record in Directory 29 Transferring a call to anot...

Page 6: ...Erasing messages 42 Remote access from remote party 42 Memory full 43 Changing the Battery 43 Battery Safety Precautions 43 Display Messages 44 Handset Sound Signals 45 Backup battery operation 45 Troubleshooting Guide 46 Telephone solutions 46 Caller ID solutions 47 Battery 47 General Product Care 48 Causes of Poor Reception 48 Warranty Assistance 49 Limited Warranty 50 51 Accessory Information 5...

Page 7: ...orded Handset Handset battery pack Telephone 2 Line cords AC power adaptor for base Parts Checklist Make sure your package includes the following items Short Line Cord Belt Clip Coiled Handset Cord Charging Cradle Telephone Jack Requirements To use this phone you will need a RJ11C for a single line or a RJ14C for two lines type modular phone jack which might look like the one pictured here install...

Page 8: ... with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of no...

Page 9: ...rivacy button Spk Speaker button DIR button CID button 3 Soft keys VOL buttons Talk button End button Redial button Menu Flash button Exit button Int Hold button Mute Del button Visual Indicator Tone button Pause button Headset Jack ...

Page 10: ...button Memo button Ans Sys button DIR Prev button CID Next button Vol buttons Line 1 2 buttons Intercom button Page button Redial button Hold button Headset button Flash button Mute button Speaker button Tone button One Touch Memory Log 1 10 buttons Pause button Display Headset Jack ...

Page 11: ... cover slightly higher than the handset and then sliding the cover down into position 6 Place cordless handset in remote charger The charge indicator illuminates verifying the battery is charging 7 Allow the phone to charge for 14 hours prior to first use If you don t properly charge the phone battery performance is compromised NOTE If the model you bought is a RE2 version there is one additional ...

Page 12: ...m as soon as possible to maintain unit operation when electrical power is off As a precaution you may want to write down any stored information you do not want erased IMPORTANT If you are not going to use the telephone for more than 30 days remove the batteries because they can leak and damage the unit 3 Plug the power supply cord into the power jack on the back of the base and the other end into ...

Page 13: ...ave Line 1 and Line 2 wired into one wall jack in your home or office you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 2 jack on the back of the phone as shown below Line 1 Line 2 5 If you want to mount the telephone on the wall you can plug the 2 lines such as the below drawing OR ...

Page 14: ...Connect the handset cord Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset and place the handset in the cradle Line 1 Line 2 Line 1 2 ...

Page 15: ... programming you may press the BACK Soft key left at any time to exit the sub menu and return to the main menu or press exit key to exit programming and return to standby screen NOTE If no key is pressed for 30 seconds the handset or base will automatically exit programming and return to standby screen Phone Setting 1 Make sure your phone is OFF not in Talk mode 2 Press the menu button on handset ...

Page 16: ...anually The Year information is not in the CID record NOTE The Date Time setting item only exists in base menu handset Date Time should update automatically after it is set in the base Auto Answer only applicable for cordless handset This option allows you to pick up the handset from the cradle to answer an incoming call without pressing the Talk Spk L1 L2 button When it is set to off this functio...

Page 17: ...ack feature From the Phone setting Menu 1 Press the vol or button to scroll to the Area code 2 Press SELECT Soft key 3 Use the touch tone pad to enter your 3 digit area code 4 Press SAVE Soft key to save your selection and the screen displays Saved Registration only applicable to handset A cordless handset will not operate until it is registered to the base During the registration process keep the...

Page 18: ...ary because once a handset is deregistered that handset s telephone features cannot be used until the handset is re registered From the Phone Setting Menu 1 Press the VOL or button to scroll to the Remove handset 2 Press SELECT Soft key The screen displays Remove handset 3 Press the YESSoft key to confirm de registration The screen displays Saved and then shows Press REG to initiate registration i...

Page 19: ...he first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press DIR CID button to move the cursor forward or backward and then use the mute del button to backspace and delete one character at a time 4 Press the SAVE ...

Page 20: ...light 2 Press SELECT Soft key and use the vol or button to select Always On or Automatic 3 Press SELECT Soft key to save your selection Sound Setting 1 Make sure your phone is OFF not in Talk mode 2 Press the menu button on handset or the MENU Soft key on base to go to the main menu 3 Press VOL or button to scroll to Sound Setting 4 Press SELECT Soft key to confirm and you may program the followin...

Page 21: ...lection and the screen displays Saved Answering System only applicable for base 1 Make sure your phone is OFF not in Talk mode 2 Press the MENU Soft key on base to go to the main menu 3 Press VOL or button to scroll to Answering Sys 4 Press SELECT Soft key to confirm You may program the following items in base On Off Status OGA Playback OGA Record Set OGA Set Office Time Ring Delay Message Length ...

Page 22: ... Press the FINISH Soft key to end the recording 7 After recorded the unit will automatically play the OGA once Set Outgoing Message OGA From the Answering Sys Menu 2 Press the VOL or button to scroll to the Set OGA 3 Press SELECT Soft key 4 Use DIR and CID buttons to toggle between Line 1 and Line 2 and use the VOL or button to scroll to your selection 5 Press the SELECT Soft key to save your sele...

Page 23: ... to program the start time for the after work hour From the Set Office Time Menu 1 Press the VOL or button to scroll to the Set After Hours 2 Press SELECT Soft key 3 Use the touch tone pad to set the time and use AM PM Soft key to select AM or PM 4 Press the SAVE Soft key to save the time 5 Use the VOL or button to select Yes or No for Announce Only 6 Press the SELECT Soft key to save your selecti...

Page 24: ...he VOL or button to scroll to the Message Length 2 Press SELECT Soft key 3 Use the VOL or button to scroll to your selection from 1 to 3 minutes and use the DIR or CID button to toggle between L 1 and L 2 4 Press the SELECT Soft key to save your selection and the screen displays Saved Call Screening From the Answering Sys Menu 1 Press the VOL or button to scroll to the Call Screening 2 Press SELEC...

Page 25: ...e VOL or button to scroll to Restore Setting 3 Press SELECT Soft key The screen displays LOAD TO DEFAULT 4 Press YESSoft key to let unit reset to default setting once finished the unit will emit a short beep prompt and the screen displays Saved 5 If you do not want to reset press the NO Soft key Telephone Operation Making Calls with the Cordless Handset 1 Press the Talk button the unit will pick t...

Page 26: ... to switch to speakerphone mode 3 Wait for a dial tone then dial the phone number 4 Press the end button when finished Making Calls with the Optional Headset 1 Plug the headset into the Headset jack on the side of the base or side of the cordless handset 2 Adjust the headset to rest comfortably on top of your head or over your ear 3 Move the microphone to approximately 2 to 3 inches from your mout...

Page 27: ...the base 1 Pick up the corded handset OR 2 Press the speaker button to answer the call in speakerphone mode OR 3 Press the corresponding line button to answer the call in speakerphone mode OR 4 Press the headset button to answer the call in headset mode 5 When finished hang up the corded handset or press Spk button in speakerphone or headset button in headset mode to end the call NOTE If you have ...

Page 28: ...2 Use the VOL or button to select the duration You may choose from 15 minutes 30 minutes 45 minutes 1 hour or 2 hours and increase the duration by 1 hour intervals up to 24 hours 3 Press the SELECT Soft key to confirm The indicator on the base blinks and the display shows how long the ringer will be disabled 4 To cancel press DND privacy button again Flash If you subscribe to Call Waiting Caller I...

Page 29: ...button or pick up the corded handset to dial the phone number NOTE If you do not select a line button the line is automatically seized and the number is dialed accordingly Storing a Redial Record in Directory 1 Make sure the phone is OFF not in Talk mode 2 Press the redial button then use the VOL or button to scroll to the desired redial number 3 Press the SAVE Soft key 4 The screen displays Enter...

Page 30: ... press Talk Button or Speaker button can pick up the call again Receiving a Transferred Call from Another Extension If the unit receives a transfer call paging Transfer from base Handset X shows in the display Press the Talk button handset only or speaker button both base and handset or leave the corded handset on the base unit to answer the call If you press the REJECT Soft key or the call is not...

Page 31: ...n the handset or the speaker button on the base to answer the intercom call page 3 The originating caller can then press the CONF Soft key shown on the display to establish a 3 way conference between the external caller and the intercom call 3 way conference call with two lines 1 During a call on Line 1 press the hold button to put the call on hold 2 Press the line 2 button or Soft key on the hand...

Page 32: ...rcom call press the STOP Soft key NOTE If the receiving station does not answer within 30 seconds the intercom call is cancelled You will hear an error tone and the screen displays Unavailable Answering an Intercom Call If you do not want to answer this intercom call press the REJECT Soft key Page The page feature helps you locate a misplaced handset 1 Press the page button on the base The handset...

Page 33: ... call in memory NEW appears in the display for calls received that have not been reviewed The line number for the call received is also displayed If two incoming calls come in at the same time both L1 and L2 phone numbers shows on the display while ringing By pressing the exit key on the base unit or handset during the incoming call ringing mode the base unit or handset will stop ringing and go ba...

Page 34: ...isplays DELETE Press the YESSoft key to confirm Record Deleted shows for 3 seconds Deleting All Call Records This feature allows you to clear all CID records at once 1 While viewing a CID record press and hold the delete button The screen displays Delete All CID Records 2 Press YES Soft key to confirm All CID Records Deleted shows for 3 seconds Dialing Back When reviewing CID records you can dial ...

Page 35: ...ss Talk Spk headset button or select a Line to dial back or pick up the handset from the base You may adjust the number format by pressing the FORMAT Soft key before dialing Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep The caller identification information appears in the display after you hear the tone Press the flash button to put the pe...

Page 36: ...se the touch tone pad to input a telephone number TIP Press the pause button twice to insert a pause in a number if necessary 6 Press the SAVE Soft key to enter VIP tone melody selection NOTE If an incoming call number matches this record the VIP Tone Melody will ring 7 Use VOL or button to scroll to the selection and press SELECT Soft key to complete NOTE If Memory full shows in the display you s...

Page 37: ... the DIR button 2 Press the One Touch Memory Log button 1 10 3 Press the EDIT Soft key and edit the content according to the steps in the Storing Record in One Touch Dialing in Memory section NOTE The left and right DIR CID navigational buttons allow the cursor to be moved The delete button can be used to delete character or number to the left of the cursor Reviewing Record in One Touch Memory 1 M...

Page 38: ...the CURR Soft key to copy the current record or press the ENTIRE Soft key to copy the whole directory 3 The extension list will be shown Use the vol or button to select the desired extension handset for the record to be copied to 4 Press the SELECT Soft key The number of directory records copied will be displayed in the base display with total number of records to be copied 5 After copying is fini...

Page 39: ...while reviewing it 1 Make sure the phone is OFF not in Talk mode 2 Press the DIR button to access the phone book 3 Use the VOL or button to scroll to the desired record 4 Press the Talk or Spk button on the handset or press the speaker line 1 2 button or pick up the handset on the base The number dials automatically Dialing a One Touch Memory Record Only applicable for base while in Talk mode 1 Ma...

Page 40: ...h L1 and L2 answering function Off Otherwise pressing the button will display Line 1 and Line 2 On Off status for 3 seconds Recording Incoming Messages The unit will answer incoming calls or routed calls after X rings pickup delay set in Menu and play the outgoing greeting After hearing the greeting followed by a long beep the caller can leave a message If there is a new message recorded in the un...

Page 41: ... or press play button on handset or on base The unit enters the message playback mode and the status of messages for each line is displayed Use left and right key can toggle between Line 1 and Line 2 press SELECT Soft key to play the messages If the unit has new messages only the new messages will be played otherwise all messages will be played Unit will play messages to the end During each messag...

Page 42: ...ges in line X mailbox 3 Press SELECT Soft key to delete all the old messages Remote Access From Remote Party 1 Dial the telephone number to which the answering system is connected 2 Enter the security code during the outgoing announcement or after you hear the tone NOTE The default security code is 000 3 The following are the voice prompts for the remote menu Press two 2 to play messages press two...

Page 43: ...w battery pack and connect the cord to the jack inside the battery compartment 5 Put the battery compartment door back on 6 Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 14 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Prec...

Page 44: ...ion you want to initialize cannot work at that moment or the function being worked cannot continue The system is busy or some other higher priority function is being performed For example the message playback function will be stopped when there is an incoming call NO LINE Indicates that the telephone line is not connected LINE IN USE Display on handset while the line is in use EMPTY Indicates ther...

Page 45: ...mes Page signal One beep every 14 seconds Low battery warning One long beep after press one key Confirm A short warbling tone with ringer on Error Backup Battery Operation If the power cord is not plugged into the unit and the battery is available the unit enters Battery Operation Mode In this mode the base is fully functional ...

Page 46: ...ging some extensions Check for a dial tone If no dial tone is heard see No dial tone You experience static noise or fading in and out The handset may be out of range of the base Move closer to base Make sure base is not plugged into an electrical outlet with another household appliance If necessary relocate the base Charge the battery for 14 hours Memory dialing doesn t work Did you follow proper ...

Page 47: ...he power adaptor from the base and reconnect it No Caller ID You must be subscribed to the standard Name Number Caller ID service from your local telephone company to receive CID information Battery If you experience any of the following problems even after recharging the battery you may need to replace the battery pack Short talk time Poor sound quality Limited range ...

Page 48: ...e with a clean pencil eraser Causes of Poor Reception Aluminum siding Foil backing on insulation Heating ducts and other metal construction that can shield radio signals You re too close to appliances such as microwaves stoves computers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic...

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Page 51: ...Y BREACH OF ANY EXPRESSOR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warranty...

Page 52: ... are required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability Prices are subject to change without notice DESCRIPTION MODEL NO Handset Replacement Battery T 2734 AC Power Adaptor T 2757 base T 8BXD charger 25255RE2 Model 25255RE2 T0008003 REV 0 Dom E 09 08 Printed in china ...

Page 53: ...ﬀ 2 Insert the battery into the battery compartment with the label Warning facing up 3 Push the battery plug into the connector inside the compartment according to the color coded label and place the wires neatly inside the compartment 4 Insert the tab on the bottom of the battery cover into the battery compartment Press down gently on the battery cover until it snaps into place 5 Place cordless h...

Page 54: ...Press the Talk off button on the headset or the Headset button on the base unit 2 When finished press the Talk off button on the headset or the Headset button on the base unit or place the headset in the cradle Auto Standby If you place the headset in the cradle while the headset is off the hook during a call the current call will be automatically disconnected Accessing and dialing numbers from th...

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RCA 25255RE2 - ViSYS Cordless Phone Base Station, User Manual

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