Raymarine E70058, Installation And Operation Instructions Manual, Page: 58 / 68

11.1 Raymarine customer support
Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine website,
telephone and email. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website at:
www.raymarine.com
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department and
details of worldwide Raymarine agents.
Telephone and email support
In the USA:
• Tel: +1 603 324 7900
• Toll Free: +1 800 539 5539
• Email: Raymarine@custhelp.com
In the UK, Europe, the Middle East, or Far East:
• Tel: +44 (0)13 2924 6777
• Email: ukproduct.support@raymarine.com
Product information
If you need to request service, please have the following information
to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
You can obtain this product information using the menus within your
product.
11.2 Checking the software version
Depending on the instrument display variant follow the steps below
to identify the software version of your unit.
During normal operation:
1. i50 Depth — Press and hold the Depth and Alarm buttons
simultaneously for 4 seconds.
2. i50 Speed — Press and hold the Speed and Trip buttons
simultaneously for 4 seconds.
3. i50 Tridata — Press and hold the Depth and Speed buttons
simultaneously for 4 seconds.
The software version will be displayed on the screen.
58 i50