Rale Industries MT120 2022, User Manual

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35 2022 RALE® INDUSTRIES USER'S MANUAL
STANDARD ONE YEAR MANUFACTURER WARRANTY:
The manufacturer warrants this product to be free from defects in
workmanship and materials, under normal use and conditions, for a period
of one (1) year from the original invoice date. Shipping and handling fees
are to be paid for by the customer. The manufacturer agrees, at its option
during the warranty period, to repair any defect in material or workmanship
or to furnish a repaired or refurbished product of equal value in exchange
without charge (except for a fee for shipping, handling, packing, return
postage, and insurance which will be incurred by the customer). Such repair
or replacement is subject to verification of the defect or malfunction and
proof of purchase as confirmed by showing the model and serial number
on original dated sales receipt.
WARRANTY LIMITATIONS:
This warranty does not include:
• Any condition resulting from other than ordinary wear or any use for
which the product was not intended, such as, but not limited to, use in
rental or contract trade or commercial use
• Any condition resulting from incorrect or inadequate maintenance or
care
• Damage resulting from misuse, abuse, negligence, accidents or
shipping damage
• Dissatisfaction due to buyer’s remorse
• Normal wear and tear
• Damages incurred during transportation
• Damages incurred during customer assembly or maintenance
• Any used, previously displayed items
CLAIM PROCEDURES:
• Claims for defective merchandise must be made within ONE year from
invoice date. Claims for missing parts must be made within 60 calendar
days after the merchandise is received
• Any claim for defective merchandise returns must be packed in original
packaging\RALE
®
Industries reserves the right to specify that items be
returned to the original warehouse for inspection or be inspected by
our representative in the field \Pictures are required to claim defective
merchandise, along with a copy of the original invoice
• If the claim is justified, the item(s) or part(s) will be repaired or replaced
or a credit will be issued. It is our policy to replace individual parts
whenever possible
All warranty claims must be filed to the dealer. RALE
®
Industries will not
handle claims from the consumer directly. Please retain invoices for a
minimum of one year for warranty purposes.