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GB
SERVICE AND MAINTENANCE
We recommend a yearly service check of the fireplace
to ensure a long and lasting fireplace with a beautiful
flame picture.
SERVICE PROCEDURE
The fireplace must be inspected by an authorised
gas installer or other professional in accordance with
national law. The inspection must ensure the product’s
operation and safety.
Switch off the fireplace and shut off the gas supply.
Make sure the fireplace is completely cold before you
begin. RAIS cannot be held liable for injuries that result
from touching a hot fireplace.
The steps below can be used as a guideline.
MAINTENANCE
NOTE!
The fireplace must be inspected by an authorised gas installer or other professional in accordance with national law.
RECOMMENDED SERVICE GUIDELINE
1. Protect the floor by laying out a blanket or other covering.
2. Turn off the gas supply and electrical supply.
3. Remove the glass and carefully remove the ceramic logs and embers layer.
4. Use a vacuum cleaner to clean the burner and the perforated plate.
5. Raise and remove the secondary burners. Remove the perforated plate.
6. Vacuum the entire burner.
7. If needed, soot on the logs can be removed by a soft brush.
Clean the pilot burner assembly using a soft brush and a vacuum cleaner. Do not bend or straighten the
thermocouple. If the thermocouple is worn down, we recommend changing it during a service.
8. Check that the pilot burner gaskets (green) are in good condition. We recommend to always exchange the
gaskets doing service.
9. Refit the perforated plate.
10. Check the flue gas system and the flue terminal and ensure that they are not blocked.
11. Put back the embers layer and ceramic logs. Follow the manual, the logs and ember should
be placed in a very certain way – See the manual for placing the logs in the correct way.
Check that the gaskets for the glass are in good condition.
12. Clean and reinstall the glass.
13. Switch on the gas and electrical supply and check for leaks. Check the burners and pilot unit
to ensure that they are in good working condition.
Ignite the fireplace and check the pressure setting.
14. Ensure that the fireplace is safe to use.
15. Worn out parts should be replaced with new original parts.
16. Be sure to dispose the replaced parts in the appropriate waste containers.