C. Usage notes
1. Microsoft MPIO does not support Windows XP or Windows 2000 Professional.
A: Use Windows Server 2003 or Windows 2000 server to run MPIO.
2. I can ping the management port successfully but cannot access Web GUI.
A: Connect the network cable to the management port before booting.
3. What to do when I forgot the IP Address and cannot login?
A: For SL5650/SL5800, you can check through LCM directly, for SL7650 you can check through
RS232's login management interface.
4. When using RAIDON iSCSI series products, are additional drivers required under different operation
systems?
A: Because an iSCSI interface is used, so the user have hardware with a network card that supports
IEEE 802.3 1000 BASE-T standard in order to work with RAIDON iSCSI series products, in order
to achieve maximum performance. As long as the operating system and hardware can activate
correctly, its network interface should be able to use RAIDON iSCSI series products.
5. Are RAIDON iSCSI series products compatible with any hard disk?
A: Please refer to the hard disk list in Attachment A. That hard disk list has passed a stringent
certification process. Please use that list as your reference for selecting the necessary hard disks,
and it's recommended that hard disks with the same brand and capacity to be used for maximum
performance. But hard disks that aren't listed in the list should also be completely compatible. If
compatibility issues are discovered with hard disks during installation, contact
.
6. My transmission performance is terrible?
A: When you confirm all the hardware is properly installed without issues, check your peripheral
network devices, including network card, network cable and the HUBs or Switches connected, to
ensure they support IEEE 802.3 1000 BASE-T standard. If your peripheral devices don't meet the
higher standard, the overall performance will be influenced. Of course, you can adjust Stripe
Capacity/Write or read/Priority to improve the overall performance.
7. What to do when login/password is lost?
A: If you lose or forget your password, please contact
for assistance.
Appendix
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