'Troubleshooting' | 38
RADVISION | User Guide for SCOPIA XT1000 Version 2.0
Procedure
Step 1
From the Main Menu page scroll to Settings and press
on the XT1000 Remote Control Unit to
enter the User Settings page.
Step 2
Select Load default values.
Step 3
Select Yes to confirm.
Getting Help
For help during a call, press on the XT1000 Remote Control Unit. The call status and diagnostics
will appear on the display. Press again and system information will appear on the display.
For context-sensitive help on the selected item or current menu, press and hold for a few
seconds.
Before contacting your system administrator for further help, write down the Serial Number that
identifies your video conferencing system. The number is printed on a label affixed at the rear of
the XT1000 Codec Unit. The Serial Number starts with AE followed by 9 digits, space, 4 digits,
space, 1 digit, space, 6 digits.
To find the Software Version (XX.YY.ZZ) and User Code (AA:BB:CC) of your system, press . The
page displays the required information.
